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Support Services: A Journey Towards Independence

Tracey Cassidy, Supported Housing Manager, offers a district-wide visiting support service for over 65's, providing emotional, financial, and practical support. This short-term, confidential service is free of charge for eligible individuals, aiming to combat social isolation, manage finances, and promote well-being. Additionally, community lifelines and tailored health and social care links are available, along with connections to the voluntary sector and support for independent living.

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Support Services: A Journey Towards Independence

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  1. ‘A journey through support services’ Tracey Cassidy Supported Housing Manager

  2. Visiting Support Service • District-wide April 2014 for Over 65’s • 517 sheltered residents supported – July 2012 to March 2014 • 31 new referrals since 1 April 2014 • Short-term, confidential service providing emotional, financial and practical support • Free of charge – must be eligible (needs & risk assessment) • Referral process • Significant outcomes – financial; debt management; budgeting; combatting social isolation; setting up new tenancies/tenancy sustainment; health and social care

  3. Community Lifelines • 988 current users • Expansion of products provided • Increased promotion – safety and security for all the family • Crossing boundaries • Links to assistive technology

  4. Lifeline • Filling a gap in the market • Additional services to current popular community lifeline service – 988 users • Pilot project - Sawston and surrounding villages • Personal; individual; flexible; long-term; well-being and tailored service • Chargeable service offering 3 options for residents (Monday to Friday) • Review and monitor with potential to expand

  5. Health & Social Care Links • Mental health team • Community matrons – linked to hospitals • Discharge planning • Occupational therapist’s – HIA’s/housing assoc/local authorities • Locality teams • Community Pharmacists • Safeguarding responsibilities • Multi-disciplinary teams – need to be pushier here!

  6. Links to voluntary sector • Community transport • Village wardens – 25 villages – Parish Councils; local groups supported by Care Network and Age UK • Care Network – Community Navigators; village warden schemes; ‘help at home’ • Age UK – befriending; village wardens; advocacy • Camsight – befriending’ counselling; aids for sight; own support workers • Besom Project – garden clearance; painting rooms; finding furniture • Emmaus; SOFA; Food Bank; • Access to village charities and grants from County run ‘Cambridgeshire local assistance grant’ to utility companies and warmer homes discount – the list is endless!

  7. Their Home • Social rented – SCDC 6k homes, 1400 sheltered accommodation • Private rented • Owner Occupied • Living with family and/or friends

  8. All leads to…… • The individual being • Independent • Sustaining their home • Combatting social isolation • Overcoming loneliness • Making decisions for themselves • Being able to access services at the point they need or want to

  9. Any Questions? Contact details: Tracey Cassidy Supported Housing Manager South Cambridgeshire District Council tracey.cassidy@scambs.gov.uk 01954 713271 07836 531962

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