Snakepit or Shangri-La?. Issues and Potential Pitfalls in Implementing a Student Data Warehouse. Kathleen Moore, Jessica Foster, Nancy Speck, Carl Dickinson University of Rochester AIR Forum 2007 - Kansas City, MO. Presenters: Kathleen Moore, Assistant Provost
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Snakepit or Shangri-La?
Issues and Potential Pitfalls in Implementing a Student Data Warehouse
Kathleen Moore, Jessica Foster, Nancy Speck, Carl Dickinson
University of Rochester
AIR Forum 2007 - Kansas City, MO
Which model do I choose?
Things we think we did well:
Selected the right core group
Chose a software platform that fits our university’s needs
Core user group worked well with IT
Hired an independent consultant who was familiar with DW structure and COGNOS tool to review our business practices
Where we missed the boat:
One key person added too late to the project – missed perspective
More explicit communication between IT and core users – user group assumed IT fully understood our practices and needs at a very detailed level
IT needed to educate core users more on the role of models in the DW structure
Planning in advance for future restructuring of some models
Needed better planning for user training upfront
It’s still a work in progress, but so far the benefits definitely outweigh the costs!