Er ir competence girn 20 th october 2011
This presentation is the property of its rightful owner.
Sponsored Links
1 / 10

ER/IR Competence GIRN, 20 th October 2011 PowerPoint PPT Presentation


  • 83 Views
  • Uploaded on
  • Presentation posted in: General

ER/IR Competence GIRN, 20 th October 2011. Andrea van Duijse VP HR Employee Engagement, ER/IR, Compliance. HR Strategy & Internal Communications. Agenda. About Shell ER/IR Competence Building Governance, global standards & philosophies Tools & Materials Measurement Group Exercise Q&A.

Download Presentation

ER/IR Competence GIRN, 20 th October 2011

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript


Er ir competence girn 20 th october 2011

ER/IR CompetenceGIRN, 20th October 2011

Andrea van Duijse

VP HR Employee Engagement, ER/IR, Compliance

HR Strategy & Internal Communications


Er ir competence girn 20 th october 2011

Agenda

  • About Shell

  • ER/IR Competence Building

    • Governance, global standards & philosophies

    • Tools & Materials

    • Measurement

  • Group Exercise

  • Q&A


Challenges

Challenges

  • ER/IR is essentially ‘learning by doing’ – how to give/get the experience before it’s needed

  • Deciding what’s global/generic from what’s local/specific

  • Risk based – eg how to negotiate to a mandate, global union agenda

  • Investment and focus over the long term


Er ir competence girn 20 th october 2011

Governance & Networks

VP HR Operations (HR in Country) are accountable for ER/IR

Global ER/IR Net

EVP HR Strategy + VP HR Operations + Internal Comms + 2 businesses

(all 5 business units are represented)

Downstream

ER/IR Net

ER/IR Specialists

in country

+

HRM in Business

Country ER/IR Nets

ER/IR Manager + ER/IR Specialists

in a major country


Global standards philosophies

Global Standards & Philosophies

  • Shell General Business Principles

  • Code of Conduct

  • People Standards

  • ER Philosophy

    • Articulates relationship with employees

    • Delivers on work environment, learning & development, communications & involvement, and performance & reward

    • Target audience: Supervisors, Senior leaders & HR

  • IR Philosophy

    • Employees have a safe work environment, are heard, grievances addressed, enjoy competitive terms & conditions

    • Good employee relations are the basis

    • Employee – line manager relationship is key

    • Local solution to local issues

    • Respect unions where present

    • Target audience: Country HR Mgrs, ER/IR Managers, Country Chairs, Site Mgrs


Tools materials available 1 2

Tools & materials available 1/2

Reference

Materials

Training

Courses

  • HR Functional Excellence “4 Box Model” for the ER/IR Competence

  • Onboarding of new HR colleagues

  • E-learning Employee Engagement/ER/IR/Consultation Basicsfor supervisors & HR

  • ER/IR Sharepoint Site

    • ER & IR philosophies

    • Practical Guide to IR

    • Monthly external news items

    • Country sections

    • Good practices from around the world

    • Community, connections

On-the-Job +

Coaching

Professional

Experiences


Tools materials available 2 2

Tools & materials available 2/2

  • Regional webcasts

  • Building awareness in the HR leadership teams

  • Senior Business Leader briefings

  • ER/IR Peer Reviews for key countries

  • Capability building on international ER/IR

    • Regional webcasts, raising awareness of global union agenda

    • ER/IR Peer Reviews, using country ER/IR managers to review a country in a different continent

    • Unilever – CIPD accredited course on International ER/IR

  • External networks as sources of learning


Measurement

Measurement

  • Annual Shell People Survey

  • Absence

  • Internal Communications surveys

  • Reputation tracker

  • Nr and type of grievances

  • Nr and type of disciplinary measures

  • Attrition rates

  • Use of contract labour

  • Market surveys

  • Manhours/business lost due to industrial action

  • The power of combining all the data and making sense out of it.


Er ir competence girn 20 th october 2011

GROUP EXERCISE

3 Groups: (vote with your feet) – 30mins

  • Governance, global standards & philosophies

  • Tools & Materials

  • Measurement

    Round Robin in your groups

  • What do you have in place in your company?

  • What works well? What does not?

    Short report-out of highlights from your discussion (5 mins each)


  • Login