Its tools for coordination mobility services for all americans
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ITS Tools for Coordination Mobility Services for All Americans. Yehuda Gross USDOT ITS Joint Program Office CalACT 2007 Spring Conference & Expo April 2007. Outline. MSAA Challenges ITS Promotes Coordination UWR/MSAA Joint Demonstration Stakeholders Outreach and Knowledge Transfer.

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ITS Tools for Coordination Mobility Services for All Americans

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ITS Tools for CoordinationMobility Services for All Americans

Yehuda Gross

USDOT ITS Joint Program Office

CalACT 2007 Spring Conference & Expo

April 2007


  • MSAA Challenges

  • ITS Promotes Coordination

  • UWR/MSAA Joint Demonstration

  • Stakeholders Outreach and Knowledge Transfer





Mobility Services for All Americans (MSAA) Background

  • 60+ independent Federal programs fund transportation, across 8 Federal departments

  • $ billions are spent on human service transportation

  • Transit industry experiences challenges in meeting mobility needs of the transportation disadvantaged


ITS Role

  • ITS is an enabler to facilitate coordination and enhance accessibility

All Users

Human Service


Service Providers

Human Service



ITS Role (cont.)

  • ITS supports

    • Integrated point of access for traveler support

    • Improved fleet scheduling, dispatching, routing

    • Streamlined reporting, billing and financial transaction

    • Simplified fare payment, collection and processing

    • Enhanced traveler information and travel management flexibility with accessibility features

    • Service integration with existing fixed (flex) route public transportation services

MSAA Initiative

  • Goals:

    • Increase mobility and accessibility for the transportation disadvantaged and general public

    • Achieve more efficient use of federal transportation funding resources

  • Key Approaches:

    • Facilitate stakeholder participation

    • Conduct foundation research (completed)

    • Plan and design model systems

    • Conduct model deployment

    • Transfer knowledge, outreach and education

MSAA Targeted Outcomes

  • Scalable and Replicable models of Travel Management Coordination Centers (TMCC)

    • Local community driven (including system design and deployment)

    • Urban, small urban and rural models

    • Provide simplified point of access for traveler support

    • Support coordinated and comprehensive service operations and management

    • Streamline program management requirements and procedures

MSAA and UWR Partnership

UWR/MSAA Partnership

  • Allows thorough overhaul of issues, both in breadth and depth

  • Provides comprehensive suites of solutions

  • Broadens participation from other federal partners

  • Enables leverage of UWR/MSAA program progress and resources

    UWR/MSAA Joint Demonstration

UWR/MSAA Joint Demonstration

  • Two-phased Approach

    • Phase 1: system planning and design

    • Phase 2: system deployment

  • Two independent evaluations

    • Process evaluation

    • Systems impact evaluation

  • Phase 1 RFP release: April 2006

  • Phase 1 sites selection announcement: Jan. 2007

  • Phase 2 sites selection announcement: Dec. 2008 (expected)

  • Demonstration completion: June 2010 (expected)


U.S. State & Local Government Funds, Policies, and Regulations

Consumer with Mobility Needs


Health Care




One Call

Funding Agencies

Transportation Service Providers

One Integrated Vision

Stakeholders Outreach

  • UWR/MSAA stakeholders steering group

    • User groups

    • Human service program administrations (state and local)

    • Private industry (system suppliers, consultants, etc.)

    • Transportation service providers

  • Public listening sessions

    • Conferences and workshops

  • UWR quarterly newsletters and news release

  • Web-based online community


From USDOT perspectives……

  • Identify and prioritize knowledge and technical needs with stakeholders’ input

  • Determine effective ways to deliver and address knowledge and TA needs

    • Workshops, publications, training courses, online communities

    • Coordination with other federal interagency resources and professional communities

How to Participate and Stay Informed

  • Participate in public listening sessions

  • Subscribe to UWR newsletters/news releases

  • Sign up for UWR/MSAA online communities

  • Periodically check UWR/MSAA websites

  • Communicate directly with UWR/MSAA staff

Start Coordination

  • There are plenty of easy excuses NOT to coordinate.

  • Successful coordination often starts small – the scale of coordination will grow “naturally” if it works.

  • Coordination can be “low-tech” or “no-tech.”

  • Look for “low-hanging fruits.”

Thank You

Questions and Discussions

Yehuda Gross

ITS Transit Program Manager



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