Croydon CCG Annual General Meeting . Thursday 18 September 2014.
Thursday 18 September 2014
The CCG is responsible for overseeing the local NHS budget of approximately £407 million for hospital, community and mental health services. Our job is to make sure it is spent on the right services to meet the health needs of people in Croydon.
Our GP networks now have significant controlover their own network plans and agendas. Our networks have been responsible for shaping localised commissioning plans which meet the needs of our local communities.
We are proud of our achievements.We have improved the quality ofservices for people in Croydon,and introduced the rigorous financial control necessary.
Improving the quality of services is at the heart of everything we do. The CCG consistently aims to ensure it commissions health services that are safe, that employbest clinical practice.
“We are happy with £11m redevelopment at Purley War Memorial Hospital, but unhappy with changes to MIU”
“Not all outpatient referrals should go through CReSS”
“There are significant issues accessing Mental Health services”
“Practice’s Patient Participation Groups should be more involved in CCG work”
“You should have better links with voluntary sector organisations”
“You need to do more meaningful engagement with patients”
Based on 391,070 registered patients:
We spent £1,087 per person in Croydon.
We were funded £1,003 per person in Croydon
I want to be supported as an individual with services specific to me
I want access to the best quality care available so I can live as I choose and live as independent a life as possible
I want to be supported by someone who has the training and specialist knowledge to understand both my health and social care needs
I want to be supported to manage my condition and experience better control and reduced complications
I want to stay healthy & active for as long as possible
I want to have more choice about my own care
There needs to be a mix of support including consultants, GPs and nurses
I don’t want to have to travel all the way to CUH for my appointment
I want to avoid having to be admitted into hospital as an emergency patient
Sometimes I just need advice and support to help deal with my condition
Over the next three years we expect about 40% of the patients currently being seen in a hospital out-patient setting will be seen in more convenient community based locations.
Why do I have to go into hospital all the time?
Services are disjointed and not joined up: I feel like I am being passed around from person to person
I can’t get access to the education programmes that I know I need, and am supposed to be able to attend
The doctors and nurses are great, but overall I think the care I get is of poor quality.
I feel as though I don’t have control over my own condition?
We value your involvement.