1 / 20

Enhancing Transit Connectivity for Regional Hubs

This project focuses on improving transit connectivity by identifying customer perceptions and barriers, implementing wayfinding and real-time information systems, coordinating schedules and fares, providing last-mile services, and enhancing hub amenities. The methodology includes prototype hub evaluations, customer outreach, and wayfinding tests. The project elements encompass wayfinding and customer information, real-time information, schedule coordination, fare coordination, last-mile programs, and hub amenities. Recommendations include establishing baseline standards, conducting hub audits, developing funding procedures, implementing real-time information systems, coordinating schedules, implementing a universal fare card, and enhancing last-mile programs and hub amenities.

dante
Download Presentation

Enhancing Transit Connectivity for Regional Hubs

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Transit Connectivity Overview • Project Focus: • Regional Network of Transit Hubs • Multiple Operators • Methodology • Identify Customer Perceptions • Define Barriers to Connectivity • Project Elements • Wayfinding/Transit Information • Real-Time Information Systems • Schedule Coordination • Fare Coordination • Last Mile Services • Hub Amenities

  2. Transit Connectivity Methodology • Prototype Hub Evaluations • Five Hubs • Hub Task Force • Schedule Review/Analysis • Collect Existing Schedules • Evaluate Connectivity by Time Period • Interviews with Operators • Current Practices • Focus Groups • Trip Diaries • Best Practices

  3. Major Regional Transit Hubs

  4. Major Regional Transit Hubs Selected Prototype Hubs • San Francisco Ferry Terminal/Embarcadero BART • San Jose Diridon Station • San Rafael Transit Center • El Cerrito del Norte BART Station • Dublin/Pleasanton BART Station

  5. Customer Outreach Methodology • Hub Task Force • Transit operators • Local agencies • Focus Groups • 5 Hubs • Experienced Transit Users • Trip Diaries • Transit Novices • Transit Information Focus Groups

  6. Customer Outreach Wayfinding Tests

  7. Project Elements • Wayfinding Guidelines/Transit Information • Real-Time Information • Schedule Coordination • Fare Coordination • Last Mile Programs • Hub Amenities

  8. Project Elements Wayfinding/Customer Information • Identification of the hub • Signage within the hub • Identification of transit loading platforms • Easy to Understand Transit Displays • Up-to-date transit information/printed schedules

  9. Recommendations Wayfinding/Customer Information • Focus on the “Top 10” Transit Hubs in the region • Establish “Baseline” standards for Wayfinding and Information Displays • MTC to conduct “hub audits” • Operators to prepare plans and cost estimates to correct deficiencies • MTC to develop funding and implementation procedures

  10. Project Elements Real-Time Information • 511 Program (telephone and web pages) • Real-time information on signs, and on 511 system

  11. Recommendations Real-Time Information • 511 Program • Recommendations to be consistent with the 511 Strategic Plan – April 2006 approval

  12. Project Elements Schedule Coordination • Connectivity between services • Service Reliability • Applications of Real-Time Information Systems

  13. Recommendations Schedule Coordination • Schedule Coordination • Establish frequency/wait time standards for the Top 10 hubs • MTC will audit performance • Schedule Adherence • Will be part of RM2 Real-Time Program • Real-Time to be implemented at the Top 10 hubs • Transit Operators will feed schedule adherence information in to regional database • MTC to monitor performance • Timed Transfer/Pulsed Regional Rail Network • Will be part of regional rail plan

  14. Project Elements Fare Coordination • Universal fare card high customer priority • Equitable regional operator and customer fare program needed

  15. Recommendations Fare Coordination • Continue with planned TransLink® rollout with large operators by 2007/08 and all others by 2010 • TransLink® Consortium to proceed with RM2-funded Integrated Fare Program study in 2006

  16. Project Elements Last Mile Programs • Shuttles • Pedestrian Access • Bicycle Access and Parking • Taxis • Electric Commute Options • Innovative Technology

  17. Recommendations Last Mile Programs • Shuttle Information • Will be incorporated in Wayfinding/Transit information systems • Other Services • Will be encouraged but not part of hub audit • Develop linkages to other grant programs (e.g. SR2T, TFCA, CAM)

  18. Project Elements Hub Amenities • Physical Connectivity • Weather Protection • Seating Areas • Audio Announcements • Restrooms • Security

  19. Recommendations Hub Amenities • Amenities would not be part of MTC station audits • Operators would be encouraged to provide improvements

More Related