QUALITY MANAGEMENT IN DENTAL CARE: Romanian patients’ and dental professionals’ perspectives and attitudes. Mara Timofe Cluj School of Public Health, Babeș-Bolyai University, Cluj-Napoca, Romania. Phase 1. Needs assessment. Dentists surveys (n=520) DQS intrument.
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QUALITY MANAGEMENT IN DENTAL CARE: Romanian patients’ and dental professionals’ perspectives and attitudes
Cluj School of Public Health, Babeș-Bolyai University, Cluj-Napoca, Romania
Dentists surveys (n=520)
Dentists focus groups (5 focus groups, 8 participants each),
Public and users surveys (n=1500)
Key informant focus groups (3 focus groups, 8 participants each)
Control system development
Practice manual development
Translating the system components into a user-friendly software
System testing and evaluation
Pilot testing of the system in dental practices in Cluj-Napoca(n=25)
Conferences participation, articles publishing, policy proposal
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European Commision, 2012. Eurobarometer Qualitative study: Patient involvement. Aggregate Report.
Kvale G, Milgrom P, Gets T, Weinstein P, Johnsen TB (2004). Beliefs about professional ethics, dentist–patient communication, control and trust among fearful dental patients: the factor structure of the revised dental beliefs survey. Acta Odontologica Scandinavica 62:21-29
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