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North American Numbering Council Billing & Collection Working Group (B&C WG)

This document outlines the mission, responsibilities, and current activities of the NANC Billing & Collection Working Group. It includes details about performance evaluation, monthly oversight, and upcoming meetings.

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North American Numbering Council Billing & Collection Working Group (B&C WG)

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  1. North American Numbering CouncilBilling & Collection Working Group (B&C WG) October 10, 2007 Co-Chairs: Rosemary Emmer, Sprint NextelTim Decker, Verizon

  2. Mission Statement / Area of Responsibility • The NANC’s Billing and Collection Agent Oversight Working Group (B&C WG) is responsible for overseeing the performance of the functional requirements provided by the NANP Billing and Collection Agent (B&C Agent). • The B&C WG will investigate/review the performance of the B&C Agent and submit reports at each NANC meeting to fully inform NANC of the B&C Agent’s performance with respect to the functional requirements. • At the request of the FCC and/or NANC, the B&C WG will identify and determine the financial impact, feasibility and/or the appropriateness of initiatives/activities that may need to be included in the budget or use these Funds. B&C WG

  3. Current Activities • July 2005 - December 2006 Welch & Co. Performance Evaluation • Monthly Billing and Collections Oversight • 2008 Meeting Schedule B&C WG

  4. 2005/2006 Welch & Co. Performance Review • Developed a rating schematic similar to the NOWG for consistency. • Developed the evaluation consistent with the monthly deliverable matrix. • Scheduled conference calls to gain industry consensus on rating and evaluation. B&C WG

  5. 2005/2006 Welch & Co. Performance Review • The B&C WG considered, reviewed and analyzed the following data: • Monthly Deliverables Matrix Score • 2004 & 2005 Team Meeting Materials • FCC/NANC reports, monthly reports • Customer Service, processes • Clean-up of receivables, • B&C WG observations • Co-Chair Interactions with Welch & Co. • Contribution Factor and Budget related • communication/printed material B&C WG

  6. 2005/2006 Welch & Co. Performance Review Welch & Co’s rating for the July 2005 through December 2006 performance year was “Met”. This rating is defined below: Met performance requirements: o Met requirements in order to be considered successfulo Performance was competent and reliableo Decisions and recommendations were within requirements and expectations B&C WG

  7. 2005/2006 Welch & Co. Performance Review • No PIP (Performance Improvement Plan) was identified. • Next Year B&C WG will ask Welch & Co. to provide a yearly operational review. B&C WG

  8. History ofNANP Fund Size and Contribution Factor B&C WG

  9. Welch & Co. ReportTalking Points • By the end of June 2008, the fund balance is expected to be 2.59M, significantly more than the budget indicated. 1.6M more than anticipated. • We originally budgeted the pANI cost for $517,000, (cost of contract) and we will now only pay $87,000. The $517,000 was for a 5 year period, PA only managed the pANI for 1 year because it is now included in the new pooling contract. There will be no additional cost at this point under this fund for pANI. • For Pooling alone, as a result of the most recent Pooling Administration contract, the NANP fund will require $77,000 less per month which reduces the overall amount needed in the budget by $772,000. This amount will become part of the end of budget year surplus • Note that in the absence of a new pooling contract we forcasted the PA portion of the budget in the exact manor we had years previously. (used the same budget). We can use the surplus for emergencies if we need it. B&C WG

  10. B&C WG Membership • AT&T • Bell Canada • Cox • CTIA • Sprint Nextel • Qwest • Verizon B&C WG

  11. Future Meetings Contact the Co-Chairs for complete meeting or conference call details Rosemary.Emmer@sprint.com or Timothy.Decker@verizon.com (Other meetings for the B&C WG may be scheduled as needed beyond what has been identified above) B&C WG meeting notes and documents are posted at nanc-chair.org B&C WG

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