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Workload Management. Workload Management, Definition. “Prioritizing actions, distributing workload, and managing unexpected events are some elements involved in workload management.”. Causes of Poor Workload Management. Failure to plan and rehearse Emergencies, equipment failures,

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Presentation Transcript

Workload management definition
Workload Management, Definition

“Prioritizing actions, distributing workload, and managing unexpected events are some elements involved in workload management.”


Causes of poor workload management
Causes of Poor Workload Management

  • Failure to plan and rehearse

  • Emergencies, equipment failures,

  • and unexpected events

  • Mission complexity

  • Aircraft/work area design

  • Lack of crew rest and endurance


Recognizing excessive workloads
Recognizing Excessive Workloads

Workload Increases

  • Inattention

  • Distraction

  • Task Saturation

  • Channelized Attention

  • Habituation

SA Decreases


Responding to excessive workloads
Responding to Excessive Workloads

  • Delegate

  • Prioritize

Be sure those you delegate to are able to perform the task


Periods of low workload
Periods of Low Workload

  • Beware of complacency

  • Mismanagement of workload will

  • degrade performance

  • Setting operational priorities

  • regardless of traffic/task saturation


Setting operational priorities
Setting Operational Priorities

  • Checklists (creates discipline)

  • Communication (talk and interact)

  • Distractions (ignore distractions)

  • Delay nonessential tasks

  • Delegate tasks

  • Critical tasks


Conclusion
Conclusion

Questions??


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