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New Concerns for Mail Center Managers. by Richard W. Pavely, MSE, CQA. How to Spot Trouble. Obtain, read & post the USPS instructions on ways to detect suspicious mail Go to usps.com for assistance in obtaining copies. Getting Help in a Hurry. Post important reach numbers Local fire

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Presentation Transcript
New concerns for mail center managers

New Concerns for Mail Center Managers

by Richard W. Pavely, MSE, CQA


How to spot trouble
How to Spot Trouble

  • Obtain, read & post the USPS instructions on ways to detect suspicious mail

  • Go to usps.com for assistance in obtaining copies


Getting help in a hurry
Getting Help in a Hurry

  • Post important reach numbers

    • Local fire

    • Hazmat unit

    • Local security

    • Serving post office – the one that provides your mail

    • Next 2 levels of management


Nothing personal
Nothing Personal

  • Eliminate personal belongings from the mail center

  • Mail center safety stems from the elimination of clutter – less to see, easier to spot the unusual


Dump table
Dump Table

  • Large flat surface with 3-4” lip around the edge

  • Great for emptying mail bags, buckets

  • Facilitates a look-no-touch first examination of incoming


Address quality
Address Quality

  • The concern for mail safety adds new value to an old process improvement

  • Properly addressed mail has lower risk

  • Poorly addressed mail has increased risk and is more expensive to process

  • Unwanted mail is now unsafe as well


Controlled access
Controlled Access

  • Lockable facility

  • Very few doors

  • No access by non-mail center employees

  • Use Dutch door


Mail center funding
Mail Center Funding

  • Don’t be stingy with mail center safety

  • Get professional assistance


Mail center safety security resources
Mail Center Safety & Security Resources

  • CMMC, Richard Pavely, (973) 989-0229 [email protected]

  • Mail Management Consulting, Jackie McPeak, (610) 869-8699, [email protected]

  • Time Critical Communications, Bob Beltz, (818) 766-5473, [email protected]


Reference
Reference

  • The referenced article appeared in the December 2001 issue of Office Solutions magazine.

  • Additional articles by Richard Pavely appear frequently in MAIL: The Journal of Mailed Communications and Access Control and Security


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