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New Concerns for Mail Center Managers. by Richard W. Pavely, MSE, CQA. How to Spot Trouble. Obtain, read & post the USPS instructions on ways to detect suspicious mail Go to usps.com for assistance in obtaining copies. Getting Help in a Hurry. Post important reach numbers Local fire

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Presentation Transcript
new concerns for mail center managers

New Concerns for Mail Center Managers

by Richard W. Pavely, MSE, CQA

how to spot trouble
How to Spot Trouble
  • Obtain, read & post the USPS instructions on ways to detect suspicious mail
  • Go to usps.com for assistance in obtaining copies
getting help in a hurry
Getting Help in a Hurry
  • Post important reach numbers
    • Local fire
    • Hazmat unit
    • Local security
    • Serving post office – the one that provides your mail
    • Next 2 levels of management
nothing personal
Nothing Personal
  • Eliminate personal belongings from the mail center
  • Mail center safety stems from the elimination of clutter – less to see, easier to spot the unusual
dump table
Dump Table
  • Large flat surface with 3-4” lip around the edge
  • Great for emptying mail bags, buckets
  • Facilitates a look-no-touch first examination of incoming
address quality
Address Quality
  • The concern for mail safety adds new value to an old process improvement
  • Properly addressed mail has lower risk
  • Poorly addressed mail has increased risk and is more expensive to process
  • Unwanted mail is now unsafe as well
controlled access
Controlled Access
  • Lockable facility
  • Very few doors
  • No access by non-mail center employees
  • Use Dutch door
mail center funding
Mail Center Funding
  • Don’t be stingy with mail center safety
  • Get professional assistance
mail center safety security resources
Mail Center Safety & Security Resources
reference
Reference
  • The referenced article appeared in the December 2001 issue of Office Solutions magazine.
  • Additional articles by Richard Pavely appear frequently in MAIL: The Journal of Mailed Communications and Access Control and Security
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