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Agenda. Introductions Company Background ERP2Web Overview Case Studies Questions and Answers. About. Established in 1991 Headquarters in Chicago (Lombard), IL We have provided software & consulting services to over 1,000 customers. Currently we have over 175 active customers.

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Agenda

  • Introductions

  • Company Background

  • ERP2Web Overview

  • Case Studies

  • Questions and Answers


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About

  • Established in 1991

  • Headquarters in Chicago (Lombard), IL

  • We have provided software & consulting services to over 1,000 customers. Currently we have over 175 active customers.

  • Oracle, Microsoft, IBM, Symbol & Intermec Business Partner

  • CDI provides value-added solutions & services for customers in the J.D. Edwards enterprise systems marketplace


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Partial List of CDI / JDE Software Clients


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Why e-Commerce ?


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CDI – ERP2Web


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Product Architecture (EnterpriseOne)


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Product Architecture (World)


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ERP2Web E-Commerce Functional Spec’s

Web/Browser Based 24/7 Order Entry

Work through JDE Business Logic (i.e., Advanced Pricing)

Real Time Item Availability Inquiry

Real Time Status Check of Open JDE Orders

Customer Order History Inquiry

Automated e-mail order confirmation with JDE order number & e-mail with shipping notification

Promotions & Coupons

Flexible and Robust Electronic Catalog that can be personalized

Familiar shopping cart style of order entry – credit card optional

Order from:

1. E-Catalog

2. Search – Basic & Advanced

3. “Re-Order” from customer history

4.“My List” (pre-defined items)

5. Quick “SKU Number” & Qty.

6. Excel Upload to Shopping Cart

Payment – Credit Card and/or Invoice

New Customer (B2C) – Automatic Address Book Record Created from ERP2Web Registration Form


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ERP2Web E-Commerce Functional Spec’s #2

Store (encrypted) Multiple Credit Cards per Customer

Searching - Simple or Advanced, (exact phrase or “any words” by description, part #, manufacturer, features and specifications

View ALL JDE Open Orders (web & others) & Order History

Simple hardware requirements

Utilize existing JDE User Licenses

Administrative Console - Powerful yet Simple

Creates JDE Sales Orders and/or Sales Quotes

Cross Selling & Up-Selling Items Functionality

Invoice Inquiry

Self-Service for Invoice Payment with Credit Cards

Create New Ship to Address

Order Carrier Tracking Capabilities

Offline Ordering Support


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All Complimentary JDE Software Solutions


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Industrial

GLOBAL LEADER IN PROVIDING LUBRICATION DELIVERY SYSTEMS


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About Lincoln Industrial - Company

  • Headquartered in St. Louis, MO

    • Privately held

    • 16 Locations world-wide

    • 1500+ Employees

  • Global leader in providing lubrication delivery solutions

    • Anything from Grease Guns to automated lubrication systems

    • 5000+ Active Customers

    • 12,000+ selling SKUs / 25,000+ components SKUs

    • JDE All Suites, World A 7.3


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Business Challenges

  • @500 Users with flat to declining usage

  • In the top five list of opportunities for Lincoln to improve from 2006 customer sat survey

  • Reliability and support problems

Lincoln had outgrown their existing B2B solution


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Business Challenges

  • Needed to find a solution that could support business requirements

    • 12,000+ SKUs

    • Online Product catalog

    • 250+ various customer price/discount levels

    • Significant “right to buy” restrictions

    • Need for “real-time” integration with ERP system to ensure accurate pricing and availability

    • Seamless day-to-day administration

    • Eliminate client-side software requirements

    • Most important – User-Friendly Customer Experience


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Benefits

Revenue and Volume Impact

# Revenue as a % of Total Revenue

+50% Growth in revenue received through Order Lincoln

Order Lincoln combined with EDI initiatives now exceeds 50% of total incoming revenue

50% of total incoming orders


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Added Benefits

  • No client-side software to install

  • All business rules followed

    • Pricing

    • Right-to-buy

    • Availability

    • Order promising/re-promising

  • Easy access to view order status and history

  • Fast, reliable, easy to navigate

  • Front-end administration by customer service department (no-coding required)

  • Single sign-on to all external facing solutions using CDI as the security master


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More Benefits & Results

  • Actual Customer Feedback

  • I just placed my first order on OrderLincoln.com

  • What a great system!

  • Hats off to everyone involved in bringing that to the distributors.

  • So simple and user friendly.

  • Thanks again for making it easy to work with Lincoln.

  • I just have surfed at OrderLincoln.com and found an increased and better system. At first impression, it is easy to manage our orders, backorders and others information. Another important point is the option as to upload excel files.

  • My compliments to all Lincoln team

  • I’ve been perusing your new website….VERY EXCITING!!! I’m so glad to see the changes & upgrades finally being implemented!

  • Just logged on to the new website. FRICKIN FANTASTIC. LOVIN IT.

  • I haven’t had the chance to tell you how well your on line ordering has worked. You made it very easy to work with this machine. Also, thank you for having a good handle on inventory. I’ve been dealing with your company for 25 years now and I have to say this is the best overall that I’ve seen.

  • Currently 2400+ active users with 10-20 new users per month


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Manufactures and distributes sporting goods products across four divisions – golf, baseball/softball, running, and volleyball

Industrial

Mizuno USA, Inc. Hits a Home Run with 2nd Generation E-Commerce Solution

“ERP2Web” from Computer Discoveries, Inc.


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About Mizuno USA, Inc.

The Company

  • Subsidiary of Mizuno Corporation - Osaka, Japan. Founded 1906.

  • Opened US location in 1980 near Atlanta, GA.

  • Manufactures and distributes sporting goods products across four divisions – golf, baseball/softball, running, and volleyball

    • Innovative product that has won numerous editor’s choice awards

    • 6,000 active customers – pro shops, country clubs, athletic specialty shops and team dealers

    • $200 million revenue

    • 350 full time employees

    • JDE E1; 8.10


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Solution Requirements

Replace high maintenance first generation B2B eCommerce

Real time integration to J D Edwards

Ability to easily define unique customer experiences for each of our four product divisions

Ability to handle multiple types of order entry including style/color/size and item configurations

Short time to implement

Outsourced IT Project Management

ERP2Web eCommerce Storefront from Computer Discoveries, Inc.


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The Benefits

  • Increased customer satisfaction

    • Ease of use

    • Real time integration – pricing, order

    • status, inventory availability

  • Minimal IT Support

  • Increased revenue without adding additional headcount

YTD

B2B Sales


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The Benefits

B2B Sales


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The Benefits

B2B Sales

Number of Customers

Number of Orders


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FinishMaster Uses a New Ecommerce Technique to Paint a Better Sales Picture


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Need for Ecommerce Solution

  • Leverage technology platform and national footprint to achieve a sustainable competitive advantage

    • Provide customers with an on-line ordering tool available 24/7

    • Meet or exceed our competitors E-Commerce functionalities

    • Attract strategic national accounts (MSO’s)


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How Our Customers Order

  • Call in Order

  • Fax in Order

  • Account Manager visits shop

    • Calls in Order

    • Hand Carries to Branch


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Contact Us

Bob Ackerman

Account Executive

(630) 599-0620 x257

[email protected]

Doug Palaske

Manager – Sales & Marketing

(630) 599-0620 x225

[email protected]


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