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Limiting Factors in Usability

Limiting Factors in Usability. To users, it's still the basics that count!. Who??? Jack Bellis. Or Any User.

dahlia-garner
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Limiting Factors in Usability

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  1. Limiting Factors in Usability To users, it's still the basics that count!

  2. Who??? Jack Bellis

  3. Or Any User • “My interest in usability arose from the pain and tears of patching the wounds of suffering interface designs with the inadequate bandages of help files and user guides.”—Daniel Cohen

  4. … words/phrases I tend to ignore are, 'make it easy' and 'make it intuitive.' These are not useful descriptions of solutions, but rather descriptions of the feelings that users have using it. It is important to listen to these statements, but they are not directions." —David Malouf

  5. My Case…

  6. A Condensed History of Usability Reprinted for educational purposes, by permission of Mackaycartoons.net

  7. In the beginning… … before that?

  8. Elegance…?

  9. The answer to all design questions is, “It depends.” —Me

  10. Every technological age is characterized by the precipitous drop in price of a particular commodity. —Heard on public television speech. http://zoho.com/

  11. Google Earth TiddlyWiki.com

  12. worrydream.com/MagicInk/

  13. "Design is a process - an intimate collaboration between engineers, designers, and clients." - Henry Dreyfuss, Industrial Designer.

  14. Improving Today’s Usability The Goal of Usability... is to eliminate the need for in-advance training.

  15. Accuracy

  16. Verbosity(?)

  17. Directness "There is always a tradeoff between the convenience of the programmer and the convenience of the user. " —I've always believed that this was from Peter Norton, but I've never been able to substantiate it.

  18. Grouping

  19. Noise Reduction The greatest of all talents is that of not using two words when one will do. —Thomas Jefferson I’m sorry this letter is so long. I didn’t have time to make it shorter. —Abraham Lincoln http://lukew.com/

  20. Explicitness My Mockup Recent Change

  21. Precision

  22. General-to-Specific Positioning

  23. Conventions

  24. Explain Delays & Timing http://freshbooks.com/

  25. Explain “Not” http://freshbooks.com/

  26. For Infrequent Tasks…Put the Info Right in the Interface http://freshbooks.com/

  27. For Repetitive Tasks…Put Instructions into Once-Only Messages

  28. If you can’t make a • Web 2.0… • Ajax-enabled… • Dynamically-controlled… • Animated-data… • Context-intelligent system…

  29. Do This… Give Users a Chance • Be Explicit… Direct, Accurate, Precise, Descriptive • Use Standards and Conventions • For Infrequent Tasks…Put the Info Right in the Interface • For Repetitive Tasks…Put Instructions into Once-Only Messages

  30. Thanks!

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