Aggreko global movex implementation
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Aggreko Global Movex Implementation. Tom Aitchison Hellidon Lakes Hotel 16 th November, 2005. Outline. Introduction Aggreko - who we are and what we do? STI programme – Driving Business Change Movex at Aggreko STI IT project – a global implementation of Movex

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Aggreko Global Movex Implementation

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Aggreko global movex implementation

AggrekoGlobal Movex Implementation

Tom Aitchison

Hellidon Lakes Hotel

16th November, 2005

© 2004 Aggreko


Outline

Outline

  • Introduction

  • Aggreko - who we are and what we do?

  • STI programme – Driving Business Change

  • Movex at Aggreko

  • STI IT project – a global implementation of Movex

  • Business Intelligence at Aggreko

  • Supporting the business - Applications Support Group

  • I-support

  • Questions and Answers

© 2004 Aggreko


Introduction

Introduction

  • Tom Aitchison

    • Business Applications & Support Manager

      • Core business applications

      • Projects & Consultancy

      • Development

      • Support

      • Business Intelligence (Reporting)

      • Web services

© 2004 Aggreko


Aggreko who we are and what we do

Aggreko – Who we are and what we do

  • Aggreko provides customers with mission critical services

  • Focussed on the rental of power, temperature control, oil-free air

  • FTSE-250 - 2004: Revenues £324, Operating Profit £46m

  • £650 million of equipment

  • Aggreko can provide it very quickly or for a short period of time

  • We operate internationally-responding to events around the world

  • Russian oil rig this week and in the Saudi desert next week

  • Aggreko operates in all sectors of the market – covering major projects on an international basis (25%)

  • Aggreko also provides high volume short term rental locally (75%)

  • Typical local rental - 20-25megawatts (6.5k UK houses for 9 months)

  • Aggreko has 2000 employees around the world

  • 108 Depots: North America: 46, Europe: 37, International: 25

© 2004 Aggreko


Aggreko global movex implementation

Aggreko - Our work is mission critical

  • Military Support

    • Base-load power to major airbase in Afghanistan

  • Utility Augmentation

    • Base-load power in Uganda, Venezuela, Sri Lanka

    • Summer peak power in Rhodes

  • Emergency Response

    • Grid transformer failure – UK

    • Storm response to Katrina and Rita

  • Events

    • Presidential Inauguration, Washington

    • G8 Conference, Scotland

    • US & British Golf Opens

  • Factory maintenance & process augmentation

    • Petrochemical plant in Texas

    • Gold mine in Mongolia

© 2004 Aggreko


Aggreko global movex implementation

Customer base well diversified: revenue by customer

Full Year 2004

© 2004 Aggreko


Aggreko global movex implementation

Customer base well diversified: revenue by geography

Full Year 2004

© 2004 Aggreko


Sti programme key objectives

STI Programme – Key Objectives

  • Create an environment to initiate and support core business

  • Allow Global standardisation with improved business processes

  • Global business system with full integration of processes

  • Single database

  • Provide consolidated, shared information

  • Contain direct/indirect costs in line with increased revenue

  • Economies of scale opportunities

  • Utilise information as a real asset

  • Business Reengineering to simplify, automate and standardise

  • Replace ad-hoc local reporting with a management information and reporting suite

© 2004 Aggreko


Sti project timeline

STI Project - Timeline

  • STI IT project began 2003

  • Proof of Concept for Benelux – SP8, implemented November 2003

  • Benelux implemented live - on SP12 – June 2004

  • Germany implemented November 2004

  • N. America phase1 implemented March 2005

  • France Implemented June 2005

  • N. America Phase 2 implemented July 2005

  • N. America Phase3 implemented October 2005

  • UK phase1 (Scotland & Ireland) October 2005

  • UK phase 2 (England and Wales) January 2006

  • N. America Phase 4 February 2006

  • Aggreko International Q2 2006.

© 2004 Aggreko


Movex configuration at aggreko

Movex Configuration at Aggreko

  • Movex Business Engine - 12.4.3 (Java SP12)

  • SMS - 5.0.16 (v5, SP4)

  • Oracle 8i – Moving to 9i

  • Sun Solaris 8

  • E-collaborator - v1.3

  • BPW - 2.2.336

  • Java Virtual Machine – 1.4.2_04-b05

  • StreamServe – v3

  • Movex Output Manager (MOM)

  • Crystal Enterprise 9 (transactional reporting)

  • Vertex

  • Global user base, multi-language, multi-currency, time zones

© 2004 Aggreko


Movex modules at aggreko

Movex Modules at Aggreko

  • Service & Rental

  • Customer Relationship Management

  • Financial Controlling

  • Financial Management

  • Product Data Management

  • Manufacturing

  • Maintenance

  • Supply Chain Management

  • Resource & Material Planning

  • Procurement

  • Business Performance Measurement (BPW) + Measurement Modules (Cubes)

  • Value Chain Collaboration (e-collaborator)

  • Web Services

  • Application Connectors (APIs)

  • Foundation Tools

  • Source Code & Movex Adaptation Kit (MAK)

  • Movex Output Manager (StreamServe)

  • VERTEX – US Sales Tax

© 2004 Aggreko


Movex modifications summary

Movex Modifications - Summary

  • Global

    • Logistic Lite (Automatic Check In / Out)

    • Short Term Rental – Expanded functionality & Invoicing changes

    • DO Triangulation

    • Uprent/Downrent

    • Package Pricing

    • Best Price

    • Service Scheduling

    • Deferred Revenue

    • P-Card functionality (procurement cards)

    • Accrued Revenue

    • Web Rental

  • North America

    • Sales tax (via Vertex)

  • Local

    • Configuration, tax, regional/bank specific payment templates

© 2004 Aggreko


Business intelligence at aggreko

Business Intelligence at Aggreko

  • Unleash the benefit of STI

  • Better planning

  • Better management decisions

  • A flexible solution which meets current and future needs

  • A solution, that will last for at least the next 3 years

  • Integrates seamlessly with the Financial Blueprint

  • Consistent with technology and market

  • Secure, and protects the ERP (Movex) investment

  • Deploy a proven BI methodology (Gartner)

  • BI tools represent value for money – Microsoft blueprint

  • Products and tools align with the overall ATS technology blueprint

  • Resource available on the market to support the technology & tools

© 2004 Aggreko


Bi strategy at aggreko

BI Strategy at Aggreko

© 2004 Aggreko


Bpw analytical reporting

BPW- Analytical Reporting

© 2004 Aggreko


Aggreko global movex implementation

© 2004 Aggreko


Aggreko global movex implementation

Business Performance - Dashboards

  • Sales Dashboard

  • Service Dashboard

  • Rental Centre Dashboard

  • Logistics Dashboard

  • KPI’s

  • Business Drivers

  • Business Coefficients

  • Analysis of trends

© 2004 Aggreko


Sales dashboard

Sales Dashboard

© 2004 Aggreko


Support at aggreko mature support model

Support at Aggreko - Mature Support Model

© 2004 Aggreko


Applications support group asg

Applications Support Group - ASG

  • Coordinate and manage operation of the Movex ERP

  • Deliver day to day support to the business – issue resolution

  • Provide a natural escalation point from the help desk (2nd line)

  • Help coordinate and manage applications incidents

  • Ensure releases are managed and coordinated

  • Manage Change

  • Vendor Management – interface for I-Support from Intentia

  • Manage the I-Support contract – SLA’s, KPI’s

  • Manage performance of the vendors

  • Provide 1st line technical help 24x7

  • Ensure the application is secure, stable and reliable

  • Point of contact for the Aggreko user base

  • Chair of the Aggreko Movex User Group

© 2004 Aggreko


Aggreko global movex implementation

Service Level Agreements

Key Performance Indicators and measurement tools

  • Quality (Test strategy, Change Control, Authorisation, Reporting)

  • Response (Reporting, Account Management)

  • Resolution (Test strategy, customer [user] acceptance)

    Priorities

  • Facilitate continuity of service to end customer (Resolution within SLA)

  • Support and maintain stable application platform

  • Deliver final solutions to prevent issue recurrence

© 2004 Aggreko


I support from intentia

I-Support from Intentia

  • i-Support from Intentia - giving us 24x7 access to online support resources

  • Enables ASG to:

    • Report new incidents (TellUs, not Implex)

    • Monitor existing incidents

    • Research fixes included inService Packs

    • Interface to other Intentia resources

    • Scan FAQs

  • Plus

    • Issue investigation

    • Resolution development and testing

    • Telephone support covering your business hours

    • Out of hours cover for critical issues

    • Technical audits

    • General advice

© 2004 Aggreko


Managing change

Managing Change

Managing Change for the Future

  • ASG will help drive Change Control

    • Prioritise change

    • Identify and pre-empt risk

    • Monitor quality

    • Member of change review team

  • Release Management

    • Define difference between Managed Release and Fix For Fail

    • Minimise change between major releases (stability)

    • Influence the ‘inclusion list’ for next release

© 2004 Aggreko


Release management

Release Management

© 2004 Aggreko


Aggreko next steps

Aggreko – next steps

  • Realise the benefits of Movex

  • Implement Aggreko International – Far East & Australasia (Q2-2006)

  • Upgrade to Oracle 9i/Solaris 9 - planned March 2006

  • Upgrade to SP18 – 2007

  • Upgrade BI to MS2005 Reporting and Analysis Services

  • Business Performance Dashboards – phase2 (MS KPI accelerator)

  • Self service BI – evaluating products

  • BI portal on Sharepoint

  • Ongoing Movex enhancements as requested

  • More tools – Concorde, Auto testing tools, MAK debugger

  • Develop Work Request System to manage ongoing pipeline

  • See healthy Aggreko Movex User Group and BI group

© 2004 Aggreko


Questions

Questions

© 2004 Aggreko


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