Adms 1000 introduction to admin studies
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ADMS 1000: Introduction to Admin Studies. Instructor: Eytan Lasry 206 Atkinson 416-736-2100 ext. 22878 [email protected] Office hours: Tuesday 2-4pm or by appointment. LECTURE 1 THE CONTEXT OF BUSINESS.

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ADMS 1000: Introduction to Admin Studies

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Adms 1000 introduction to admin studies

ADMS 1000: Introduction to Admin Studies

Instructor: Eytan Lasry

206 Atkinson

416-736-2100 ext. 22878

[email protected]

Office hours: Tuesday 2-4pm or by appointment


Lecture 1 the context of business

LECTURE 1THE CONTEXT OF BUSINESS

What are the external factors that all organizations must face in their struggle to survive and prosper?

Chapter 1 – Karakowsky

Case:Facebook

Sam the Record Man


Organizations

What is an organization?

Why do we care about organizations?

An open-system, a living organism continually interacting and exchanging resources with its external environment

ORGANIZATIONS


Internal external contexts

INTERNAL & EXTERNAL CONTEXTS

General Environment

Specific Environment

Inside the Organization


Specific or task environment stakeholders

Specific Environment

Inside the Organization

People

Structure

Strategy

SPECIFIC or TASK ENVIRONMENT - STAKEHOLDERS

  • Parties/Groups that have a direct link or influence on the organization e.g.:

    • Customers

    • Shareholders

    • Suppliers

    • Competitors

    • Local Communities

    • Unions

    • Media


Adms 1000 introduction to admin studies

GENERAL ENVIRONMENT

labour

competitive

economic

Organization

political

technological

global

societal


The economic context chap 2

Business cycles: recession, expansion…

Balance of trade

National debt

Inflation

Unemployment

Exchange rates, interest rates, monetary and fiscal policies…

THE ECONOMIC CONTEXT (Chap. 2)


The societal context chap 8

THE SOCIETAL CONTEXT (Chap. 8)

  • What is business’ role in society?

  • Societal norms, behaviors, values and ethical beliefs

  • Managing Stakeholders

  • Corporate Social Responsibility (CSR)


The competitive context chap 3

How does competition within industries evolve over time (the lifecycle model)?

What drives industry evolution along certain paths?

What are the key success factors for firms at different stages of the lifecycle?

THE COMPETITIVE CONTEXT (Chap. 3)


The technological context chap 4

What are the different types of technological innovations?

How does technology evolve over time along a lifecycle and how does it affect organizations and industries?

Can we predict the path of technological evolution?

THE TECHNOLOGICAL CONTEXT (Chap. 4)


The labour context chap 5

The changing nature of the workforce

Diversity in the workplace

Employment Equity

How unions have affected business and society

THE LABOUR CONTEXT (Chap. 5)


The global context chap 6

International events e.g. SARS, Hurricanes, Tsunamis, terrorist acts, political events…

Multinational Corporations

Trade blocs and agreements: NAFTA, EU…

Trade protectionism, foreign takeovers

THE GLOBAL CONTEXT (Chap. 6)


The political context chap 7

Laws, trade agreements, taxes, regulation, crown corporations, business incentives and subsidies, tariffs, quotas…

Recent trends of deregulation and privatization

In Canada (and elsewhere) there is a general trend towards less government intervention in the economy

THE POLITICAL CONTEXT (Chap. 7)


Adms 1000 introduction to admin studies

STRATEGIC MANAGEMENT (Chap. 9)

  • The nature of competitive advantage

  • External [Industry] analysis

  • Internal [Core Competency] analysis

  • Business and Corporate Strategies


Organizational change chap 10

Societal

Economic

Global

Political

Competitive

Technological

ORGANIZATIONAL CHANGE (Chap. 10)

Organization

Labour


The canadian context

THE CANADIAN CONTEXT

  • Natural Resources

    • 13% of GDP but 50% of exports

  • Trade with the US

    • 25% of GDP but 85% of exports

  • Diverse workforce, egalitarian,

    risk-averse business culture

    “In the US, you can tell people to do something. In Canada, you have to ask them – and hope they will do it!”

    - Ed Clark, CEO of TD Bank


The canadian context1

THE CANADIAN CONTEXT

  • What are the key features of the Canadian Business Environment?

  • Foreign Subsidiaries

  • Excessive Government Regulation

    and Intervention

  • Trade Protectionism

  • Where are the Global Canadian Brands? http://www.interbrand.com/best_global_brands.aspx?year=2009&langid=1000


Key learning points

KEY LEARNING POINTS

  • Identify the external factors of the general environment and their influence on business organizations

  • Characteristics of the Canadian business context


Next session

NEXT SESSION

The Economic Context

  • Karakowsky, Chapter 2

  • Read cases for discussion:

    • Facebook (p. 23)

    • Sam the Record Man (download from Website)


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