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專案管理及電子化探討 - 華夏科技管理機制 PMS 介紹 簡報人 : 何堅信 華夏科技資深顧問經理 2006/5/18 - PowerPoint PPT Presentation


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專案管理及電子化探討 - 華夏科技管理機制 PMS 介紹 簡報人 : 何堅信 華夏科技資深顧問經理 2006/5/18. 華夏科技股份有限公司. Agenda. Project Management Definition and Concept The Spirit of AsiaTEK Management System - Overview - Introduction of AsiaTEK PMS Management System - The Duty of Manager - Description of PMS.

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Pms 2006 5 18

專案管理及電子化探討 -華夏科技管理機制PMS介紹簡報人: 何堅信華夏科技資深顧問經理2006/5/18

華夏科技股份有限公司


Agenda
Agenda

  • Project Management Definition and Concept

  • The Spirit of AsiaTEK Management System

    - Overview

    - Introduction of AsiaTEK PMS Management System

    - The Duty of Manager

    - Description of PMS



Why project management
Why Project Management?

  • Executives are facing increasingly complex challenges today, such as:

    • Rapid technological advancements

    • Escalation for salaries, raw material and equipment costs

    • Limited in how far they can cut manpower without risking corporate profitability

  • Almost all of today’s executives are in agreement that project management is the solution to major corporate problems involves better control and use of limited existing corporate resources.


Project management definition and concept what is a project
Project Management Definition and ConceptWHAT IS A PROJECT?

Small projects: building a wood deck..

Complex projects: Launchingspace shuttle…

Multiple projects…

A PROJECT is…

A temporary endeavor undertaken to create an unique product or service to achieve the goals and objectives of an organization.

In a PROJECT…

* There are unique deliverables

* A project has a beginning and an end, phases and project life cycle

* A project has many constrains


Project management definition and concept what is project deliverables
Project Management Definition and ConceptWHAT IS PROJECT DELIVERABLES ?

ANY MEASURABLE, TANGIBLE, VERIFIABLE OUTPUT THAT MUST TO COMPLETE THE PROJECT REQUIREMENTS

Examples of Project Deliverables:

Market analysis report

Feasibility study report

Project description

Project plan

Product specifications

Prototype of new product

Tests of the new product

Enhancement or revision to the new product

Deliver and acceptance


What is project management
WHAT IS PROJECT MANAGEMENT?

Project Management is…

directing the… nature,

quantity, and

timing

of… resources,

skills, and

knowledge (and to satisfy stakeholders objectives)

to complete a particular task

within… technical

financial, and

schedule

… constraints


Project management definition and concept what is project phase
Project Management Definition and ConceptWHAT IS PROJECT PHASE ?

A process of collecting project activities. Examples are:

Phase 1: Determine Need and Feasibility

Phase 2: Create Project Plan

Phase 3: Create Product Specifications

Phase 4: Create Prototype Product

Phase 5: Test and Implement Deliverables


Project management phases
Project Management Phases

I.

Determine

Need &

Feasibility

II.

Make a

Project

Plan

III.

Define

Specs

IV.

Create

Deliverables

V.

QC & Implement

Deliverables


Project management definition and concept what is project life cycle
Project Management Definition and ConceptWHAT IS PROJECT LIFE CYCLE ?

A process of collecting decision requirements for the stakeholders of project phases for the purpose of determining the control needs. Examples are:

Phase 1: Determine Need and Feasibility—culminates in a formal approval of the project concept or a “go or no go” decision

Phase 2: Create Project Plan—Getting the project plan approved by sponsors before work begin.

Phase 3: Create Product Specifications—obtaining approval of the specifications from sponsors and stakeholders.


Project management definition and concept what is project life cycle1
Project Management Definition and ConceptWHAT IS PROJECT LIFE CYCLE ?

Phase 4: Create Prototype Product—Obtaining sponsor approval for each deliverable or services

Phase 5: Test and Implement Deliverables—Sponsor or stakeholder accepts the full production of the product.


Project management definition and concept common project problems
Project Management Definition and ConceptCommonProject Problems

Poor estimates and plans

Lack of quality standards and measures

Inadequate specification of work

Lack of knowledge of application area

Lackof up-to-date documentation

Lack of communication between users and technicians

Changing statutory requirements

Deadline pressure

Lack of quality control


Project management process
Project Management Process

II.

Make a

Project

Plan

I.

Determine

Need &

Feasibility

III.

Define

Specs

IV.

Define

Deliverables

V.

QC & Implement

Deliverables

Initiating

Planning

Executing

Controlling

Closing


Project management process1
Project Management Process

Project Process is a series of actions

designed to bring out specific results

Initiating

Planning

Executing

Essential

Planning

Discretionary

Planning

Controlling

Closing

Quality

Plan

Staffing

Plan

Risk Mgmt

Plan

Communications

Plan

Procurement

Plan


Project management process2
Project Management Process

Project Process is a series of actions

designed to bring out specific results

Initiating

Planning

Executing

Proj Plan

Execution

Team

Development

Controlling

Closing

Information

Distribution

Solicitation

Source

Selection

Contract

Administration


Project management process3
Project Management Process

Project Process is a series of actions

designed to bring out specific results

Initiating

Planning

Executing

Progress

Reporting

Proj Change

Control

Controlling

Closing

Scope Change

Control

Cost Control

Quality

Control

Risk Control

Quality

Assurance


Project management process4
Project Management Process

Project Process is a series of actions

designed to bring out specific results

Initiating

Planning

Executing

Controlling

Closing

Scope

Verification

Administrative

Closure

Contract

Close-Out


The spirit of asiatek management system
The Spirit of AsiaTEK Management System

  • Overview

  • Introduction of AsiaTEK PMS Management System

  • The Duty of Manager

  • Description of PMS


Agenda1
Agenda

  • Overview

  • Introduction of AsiaTEK PMS Management System

  • The Duty of Manager

  • Description of PMS


The develop goal of management system of asiatek
The develop goal of management system of AsiaTEK

The Balance of discipline and Creativity


The framework of management system
The framework of Management System

Strategy

Finance

Interaction

& Grow up

Customer

Service

Value Chain

& SOP

Note:The view of balance score card


Asiatek value
華夏價值AsiaTEK Value™


Vertical integration framework of asiatek management system
Vertical integration Framework of AsiaTEK Management System

Goal & future

framework

Basicarchitecture – AsiaTEK Value

PMS

Cost Management System


Horizontal integration framework of asiatek cost management system
Horizontal integration Framework of AsiaTEK Cost Management System

Information System of Cost Management

Value

Flexibility

Cost

Quality

Time

1.Lifecycle of Product & Project

1.ABC Cost& Management

1.Cost of quality

1.Varied & Compose of Product & Project

Value chain analysis

2.Cost & Budget Management

2.Good ratio

2.Turnover ratio

3.Quality of customer Service

2.Risk Management

3.Manpower planning

4.Capacity & Performance Management

5.Lifecycle Cost of Product & Project


Integrated strategical cost management
Integrated Strategical Cost Management System

Goal & future

framework

Basicarchitecture – AsiaTEK Value

PMS

Cost Management System


Integrated strategical cost management1
Integrated Strategical Cost Management System

Goal & future

framework

Basicarchitecture – AsiaTEK Value

PMS


Integrated strategical cost management2
Integrated Strategical Cost Management System

Goal & future

framework

Basicarchitecture – AsiaTEK Value

Information System of Cost Management

Value

Flexibility

Cost

Quality

Time

Reward system

Performance Evaluate System


Agenda2
Agenda System

  • Overview

  • Introduction of AsiaTEK PMS Management System

  • The Duty of Manager

  • Description of PMS


PMS System的管理邏輯

Information System of Cost Management

Value

Flexibility

Cost

Quality

Time

1.Lifecycle of Product & Project

1.ABC Cost& Management

1.Cost of quality

1.Varied & Compose of Product & Project

Value chain analysis

2.Cost & Budget Management

2.Good ratio

2.Turnover ratio

3.Quality of customer Service

2.Risk Management

3.Manpower planning

4.Capacity & Performance Management

5.Lifecycle Cost of Product & Project


A ctivity b ased c osting management
A Systemctivity Based CostingManagement作業基礎成本及管理的概念

利用作業次數、時數、專案案號及作業類別等成本動因來作為評估組織各項成本流向的依據,藉此判斷組織運作之績效與流程改善的依據,同時也提供組織分配各項成本的精確成本動因 。


Cost budget management
Cost & Budget Management System成本及預算管理

1.專案成本預估及前置成本預估

2.P&L及ROI分析

3.專案成本管理-人力、採購、外包及管銷費用


Manpower planning
Manpower planning System人力規劃

1.Manpower Resource Planning Report

2.人力規劃差異分析


Capacity performance management
Capacity & Performance Management System產能及績效管理

1.有償及有效時數

2.人力分布派圖


Lifecycle cost of product project
Lifecycle Cost of Product & Project System產品及專案生命週期成本


Cost of quality
Cost of quality System品質成本

是一抽象的數量化分析,可以用產品導入時程的變動來作為計算的標準,或者是產品測試的次數、人力及投資金額為計算的標準,是公司為提供品質所付出的代價分析


Good ratio
Good ratio System良率

DTS


Quality of customer service
Quality of customer Service System客服品質

DTS


Lifecycle of product project
Lifecycle of Product & Project System產品及專案生命週期

專案時數週報及專案卡


Turnover ratio
Turnover ratio System週轉率

和產品及專案生命週期相似, 換算出

產品的最大收入可能性


Varied compose of product project
Varied & Compose of Product & Project System產品及專案的變化性及組合

利用系統所蒐集到之成本及作業資料來作為決策分析之依據,擬定產品及專案的變化性及組合策略,同時管理風險


Risk management
Risk management System風險管理

  • 利用系統所蒐集到之成本及作業資料來作為決策分析之依據,擬定管理風險策略


Agenda3
Agenda System

  • Overview

  • Introduction of AsiaTEK PMS Management System

  • The Duty of Manager

  • Description of PMS


Role of the project manager
Role of the Project Manager System

Project Management Skills

What skills are important to be successful PM?

Survey results from business, industry and government sectors identified that a Project Manager must have the following categories of skills:

  • Technical

  • Communication

  • Management

  • Negotiation


Role of manager
Role of Manager System

CMMI Level Five Model

Optimal

Measurement

Management

SOP


主管在管理體系中應扮演的角色 System

  • 1.建立管理系統的正確資料。

  • 2.要求團隊執行標準作業程序

  • 3.透過系統,在每週進行人力規劃及工作的工時預估時,確實安排內容,並設定團隊成員的工作目標。

  • 4.透過系統上的正確資料與團隊中每個人員互動。

  • 5.透過系統上的正確資料,以客觀的數量化資料進行管理。

  • 6.回饋管理系統各項管理流程改善方案。


建立管理系統的正確資料 System

  • Garbage In ! Garbage Out !

  • 協助管理系統建立營運基礎資料的正確性與可用性。

  • Time sheet & Call report 審核要領。

  • 報表的閱讀要領。


建立管理系統的正確資料 System

  • Garbage In ! Garbage Out !

  • 協助管理系統建立營運基礎資料的正確性與可用性。

  • Time sheet & Call report 審核要領。

  • 報表的閱讀要領。


建立管理系統的正確資料 System

  • Garbage In ! Garbage Out !

  • 協助管理系統建立營運基礎資料的正確性與可用性。

  • Time sheet & Call report 審核要領。

  • 報表的閱讀要領。


Time sheet
建立管理系統的正確資料 SystemTime sheet 審核要領

Time Sheet

Working Report

單向工時作業

互動式工作溝通平台 - 透過工作內容的了解及工作執行的要求達到工作溝通的目的


Time sheet1
建立管理系統的正確資料 SystemTime sheet 審核要領

五要領

  • 1.反應真實專案及工作項目

  • 2.反應真實投入時數 -以工作目的為Charge的原則

  • 3.充分說明工作內容

  • 4.專案進度應依工作項目完工比率來估計,而非時數耗用率

  • 5.專案問題應要求團隊利用此平台反應出來,審核主管亦應確實回覆

    三不可

  • 1.不可因案號時數不足,找有剩的案號Charge

  • 2.沒有工作不可Charge有償專案

  • 3.工作內容說明不可與作業類別相同及模糊不清


Time sheet2
建立管理系統的正確資料 SystemTime sheet 審核要領


Time sheet3
建立管理系統的正確資料 SystemTime sheet 審核要領

上線說明


Call report
建立管理系統的正確資料 SystemCall report審核要領

第一步要求

業務發展階段的確實落實

See : PMS業務階段分類辦法原則


Call report1
建立管理系統的正確資料 SystemCall report審核要領

第二步

1.基本資料的正確性要求

2.按照「PMS業務階段分類辦法原則 」 之要求, 完成各階段基本工作及資料蒐集要求。

3.無正式案號嚴格禁止派遣支援人力。

4.Call Report中的Call Report summary應簡潔切題,勿談論無關的事項。

5.主管之意見除系統回應外, 若無法充分指示, 應與當事人直接聯絡,若有相關人員,應轉發該Call Report給其他有關人員了解或協助。


Call report call report
建立管理系統的正確資料 SystemCall report審核要領-Call Report輸入


Call report call report1
建立管理系統的正確資料 SystemCall report審核要領-Call Report-主管審核


Call report2
建立管理系統的正確資料 SystemCall report審核要領

上線說明


建立管理系統的正確資料 System

  • Garbage In ! Garbage Out !

  • 協助管理系統建立營運基礎資料的正確性與可用性。

  • Time sheet & Call report 審核要領。

  • 報表的閱讀要領。


建立管理系統的正確資料 System報表的閱讀要領及介紹

  • 1.專案時數週報表

  • 2.Manpower Resource Planning Report

  • 3.人力規劃差異分析


人力規劃及工作的工時預估 System

  • 透過系統,在每週進行人力規劃及工作的工時預估時,確實安排內容,並設定團隊成員的工作目標。


Agenda4
Agenda System

  • Overview

  • Introduction of AsiaTEK PMS Management System

  • The Duty of Manager

  • Description of PMS


SOP- System標準作業流程


Sop dc
SOP-DC System


MRP- System人力資源規劃




PMS System簡介

  • 概述

    • 以專案管理之方式,進行內部績效控管

  • 系統說明

  • 畫面說明

  • 上線展示


Asiatek abc pms
AsiaTEK ABC-PMS System

  • Web Base - 全球化跨國管理

  • e-Business - 專案流程及文件電子化

  • EIS - 即時反應現況

  • MRP - 人力需求預測精確度增加人力資源有效利用

  • Audit - 專案時程通知自動化

  • KPI - 績效評估依據

  • SOP –共同之作業標準

  • ABC –精確分析作業成本及績效


PMS System簡介

  • 概述

  • 系統說明

  • 畫面說明

  • 上線展示


專案績效管理-整體概念 System

Portal

問題單

專案控管

e-HR

進銷存

PMS

文件管理

Sales

Mgt.

ERP

Finance

權限控管

Web架構∕Workflow∕線上簽核


案號類別 System

有償專案

專案

無償專案

研發案號

一般行政案號


案號管理 System

開立

轉執行

轉保固

關閉

案號類別

轉執行日

轉維護日

科目

個人權限

專案性質

部門權限

個人權限

案號凍結

前置成本預估

專案成本預估

前置作業中

執行中

保固中


專案運作 System

專案進度預估(每月預計投入人月)

專案人員工時預估(每人每月投入工時)

前置成本預估

專案人員分配

專案成本預估

專案時程∕構型記錄

保固完工記錄

合約基本資料

Time Sheet∕每週工作計畫∕每週工作進度∕會議記錄∕問題單


人力預估 System

  • 工作計畫-主管預估

    • 主管∕PM預估成員下週參與總工時

  • 專案進度預估

    • PM預估專案執行期間每月投入總工時

  • 專案每週工作進度預估

    • PM預估本週應完成事項進度

  • 專案人員每月工時預估

    • PM預估未來6個月每月投入之人員及工時


作業記錄流程 System

本週

下週

上週

下週工作計畫

PM

預估

員工

輸入

主管

審核

本週Time Sheet

上週Time Sheet

員工輸入

PM

評核

主管

評核

稽核

人員

抽驗

共同作業輸入


Time sheet4
Time Sheet System控管

Time Sheet內容

工時

日期

案號

作業類別

額外工時

備註

個人工時

使用角色

部門權限

案號科目

個人工時

使用角色

個人權限


預期效益 System

  • 縮短內部管理制度建立時程

  • 專案資料透明化

  • 節省人力調整時間

  • 問題快速反應,提升客服效率

  • 累積專案執行經驗


PMS System簡介

  • 概述

  • 系統說明

  • 畫面說明

  • 上線展示


操作介面 System


整體操作介面 System

作業類別

查詢主頁

作業項目

功能鍵


查詢畫面 System

畫面名稱(畫面編號)

查詢條件輸入區

查詢結果

欄位顯示

排序選擇


人員管理 System


組織圖 System


Time sheet5
Time Sheet System介面

依據部門及

個人案號

權限帶出

最近一個月

用過之案號

先行帶出

同公司

不同工

作時數

可輸入

額外工時

同公司不同

工作天數

審核過

不允許修改

不同案號

不同作業類別

結合工作計畫

可共同輸入





業務管理 System


Call report3
Call Report System輸入


Call report4
Call Report- System主管審核



客戶清單 System


專案管制 System


Time sheet pm
Time Sheet System– PM評核



專案報告 System


專案卡 System







權限控管 System






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