Housekeeping and ASCCC Resources

1. Housekeeping and ASCCC Resources ASCCC GP Canvas -https://tinyurl.com/CCC-GP2018 ASCCC Guided Pathways RESOURCEShttps://www.asccc.org/guided-pathways Welcome! We’ll be with you shortly The chat will be used for questions and input All attendees will be muted

2. Guided Onboarding Presenters: Jessica Ayo Alabi, Ph.D. Chair & Professor of Sociology, Orange Coast College Randy Beach, ASCCC Guided Pathways Lead, Southwestern College Janet Fulks, ASCCC Guided Pathways Lead, Bakersfield College Rogéair D. Purnell-Mack, PhD, RP Group, Senior Researcher Tahirah(Ty) Simpson M.S. Ed.,PPS, Counselor/Instructor and Guided Pathways Liaison, San Bernadino Valley College

3. Student Support , Staying on the Path: What Does it Look Like? Many student support strategies have been developed to support students traditionally defined as "basic skills" especially in response to AB 705. But how do you know which supports are effective, particularly for staying on the path? This webinar examines data related to a wide variety of pathway supports intended to support students in the post-AB 705 world. Noon – 1:00 PM February 27, 2019

4. Guided Onboarding Guided Pathways institutions work to empower students to understand and engage with an educational goal early in their academic career, in contrast to our institutions today that focus primarily on students completing applications and registering for courses. The term "Guided Pathways onboarding" has been coined to describe many strategies that support student career exploration, skills self-assessment, college readiness and many elements associated with the transition from high school to college. In this webinar, several onboarding strategies will be explored and focus on specific aspects common to all that should be addressed. Noon – 1:00 PM February 20, 2019

5. Entering the Path - Onboarding How do students enter your onramp to Higher Education? Are student choices clear? Accessible? Engaging?

6. Effective Onboarding looks like… • Onboarding represents a timeline from before students apply (K12), through application, orientation, matriculation, counseling, planning and registration. • It continues on after students are on-board as they enter a major, change majors or need new services • Onboarding Data should include what understanding of the student path, analysis of specific strategies & user feedback

7. What do the Students See?

13. What About Your College? Your Students? • Where do your students typically get lost in your onboarding process? • Please place your responses in the chat

14. Six Success Factors

15. Inquiry Tools: In the Works (April 2018) Student Support (Re)defined’s Six Success Factors serve as the foundation for... Onboarding Students for Success • Focuses on how to smooth key transition points along a student’s postsecondary journey Making the Case for Student-Centered Change • Highlights how to conduct student-centered inquiry to inform structural change

16. Getting Students on the Pathway: What Have we Learned? • Make connections with high schools • Reach out before registration • Make PEOPLE available • Provide person-to-person services about choices • Career counseling • Financial aid • Academic support How well have we collected data on these things? How effective are they?

17. What About Your College? Your Students? • What support systems are most effective at your college? • Place your responses in the chat

18. CCC Apply and the Onboarding Process • CCCAPPLY education goals are not meaningful without explanation – yet they are being used as metrics • CCCAPPLY selections for MOST colleges is a list of between 100 & 250 majors (potentially not alphabetized) that students must choose from – and these data are being used for accountability • College websites may not be navigable, mobile or coherent • College calendars are usually a combination of important dates on multiple web pages – financial aid, registration, transfer etc • Student services and human contact is usually at a premium – you have to know the ropes or know someone

19. CCCApply and the Onboarding Process • CCCApply presents community colleges with a major “cookie cutter” issue • The benefits are often highlighted: • Savings, reports, matching data, enhanced security, queries, residency algorithm • Some disadvantages discovered in developing Guided Onboarding: • Difficulty making large-scale changes that can track students’ into the support services they need during onboarding • Difficult to package students’ needs as they answer questions and supplying them with appropriate forms and deadlines during onboarding

20. Orientation: food for Thought • How effective is your orientation process? Do you collect data on it? • Have you compared online and Face-2-Face with first term success? • Do you orient at HS? Do you transport HS students to your college? • Do you have a summer bridge process? • Do you have people available to help with registration?

21. Orientation and Career Exploration Processes • Career counseling as a more intentional part of the comprehensive educational plan • The Educational Planning Initiative as a tool to work with students https://cccedplan.org/ • Career Coach and other technologies https://www.economicmodeling.com/student-success/ • Building strong industry partnerships and collaborations • Differentiated orientation • Onboarding and OffboardingInternships

22. No Cost College Configurable Complements / supplements existing onboarding https://cccedplan.org/ccc-mypath/ccc-mypath-overview MYPATH Webinar Wednesday, March 13, 2019 epi@ccctechcenter.org.

25. Collaboration with K-12 • Effective onboarding begins with knowing your community partners • CC /HS Curriculum alignment • Outreach Efforts • Summer bridge programs • Dual and concurrent enrollment programs (AB 288 CCAP) • Faculty outreach in the high schools • Pathway meet and greets over summer • Start outreach earlier such as K, 5th, 9th grades • What about CC / CSU / UC alignment?

26. Onboarding and Placement • AB 705 and Onboarding • Finding the right math • Establishing GPA bands based on real data • Assessing and evaluating the impact (especially disproportionate impact) • AB 1805 requiring colleges to • Inform students of their rights to access transfer-level coursework and academic credit ESL coursework • Inform students of multiple measures placement policies • annually report to the college’s placement policies and placement results • publicly post its placement results and make the collected placement policies and placement data publicly available

27. Onboarding and Placement • Guided Self-Placement • Student agency • Preparation for selecting all courses in higher ed career • 72 colleges CCCs reported intentions to use GSP (50% of CSUs already do)

28. What’s Happening in the System?

29. Orange Coast College • Guided Pathways 7 Onboarding Components • Community Partnerships & Collaborations: • Connecting to community support, industry leaders, donors, and feeder schools • Support students throughout their pathway goals • Outreach: • Enrollment management process for students from feeder schools throughout the enrollment process • Promote college and share info with school counselors, students and parents • Application, Financial Aid, Special Programs & Housing: • Application completion and communicate acceptance to student with id# • Refer to FAFSA, CA Promise, Dream Act, Pirates Promise, EOPS, Guardian Scholars, Puente, Umoja, CARE, Childcare, Housing, etc. if needed

30. Orange Coast College Guided Pathways 7 Onboarding Components • Career & Pathway Planning: • Compliance with Title 5 and Ed Code for counseling and advising with comprehensive Ed. Plan • Students explore career interests, aptitudes, and identify their pathway goals • Orientation & Registration: • Follows Title 5 by providing students with comprehensive orientation in conjunction with students registering online for classes • Students who do not complete orientation, register and pay for classes online • Preparation for 1st Day of Class • Reminders to help students navigate the college and get everything needed such as services, parking passes, books, class locations, waitlist process, etc. • Continuous Technological Support for all Processes: • All components require extensive tech support and dynamic platforms that maintain all each processes required for onboarding

31. Orange Coast College Onboarding • OCC is still at the inquiry stage: • Assessing what onboarding process is and where overlaps, confusion, and gaps are • Consulting students, classified, and managers about how they experience the onboarding process using affirmative inquiry

32. Orange Coast College Onboarding • After the inquiry stage, OCC plans: • Reassess inquiry data after adding consultation data • Document problem areas that create barriers to successful onboarding for students • Develop recommendations to redesign our process into a Guided Pathways Onboarding that is efficient, seamless, supportive, and gets students on an exciting career/skills/growth development path of completion that they choose.

33. San Bernardino Valley College • Summer Bridge housed with the First year experience program currently serving a little over 200 which, targeted to serve an additional 700 student with the district’s promise grant • These are first time college students coming from our feeder high schools • Students are given 2 weeks to go over all on campus resources they receive intensive support to focus on the Math, English and Reading skills (When Needed) • Student are required to apply for student service programs • Student meet with a counselor, complete their comprehensive education plan outlining all classes needed to meet their academic goal.

34. BC Onboarding • Summer Bridge • Campus tour, classroom support, health center, renegade storeroom • Email practice • Textbooks • Meet faculty • Meet completion team • Team building • Habits of mind • Club and campus participation SGA • Financial aid • Student support – writing lab, math, SI, tutoring, extend the class • Financial aid • Meet the faculty Summer Bridge https://www.bakersfieldcollege.edu/sse/bridge-to-BC Family Bridge https://www.bakersfieldcollege.edu/event/family-bridge-to-bc-open-house-and-new-student-convocation

35. 2016 end-of-the-year comparisons between Summer Bridge and comparison cohorts

36. Analysis of Summer Bridge The binary logistic regressions assessing annual performance (cohort years 2014 -2016), statistically demonstrate that Summer Bridge students—despite controlling for age, gender, and first-generation college status— • 2 times more likely to enroll in college level math • 2 times more likely to enroll in college level English • 1.91 times more likely to persist to spring term • 1.88 times more likely to persist until the next fall term • 2.73 times more likely to attempt 30 or more college-level units • 2.82 times more likely to successfully pass 30 or more college-level units Professional Development - Faculty Mentors who have participated in Bridge said that Bridge helped them learn how to better locate student support/academic services and what it is like to navigate BC from a student perspective. Bridge also helped faculty to learn about pedagogical practices they can apply across disciplines in their own classrooms

37. CCSF has a decision tree to help students get the answers they need

38. East Los Angeles College • Example of Onboarding Guidance for prospective students • This “ELAC Jumpstart steps” flyer is currently handed out to all prospective students who visit the ELAC Welcome Center. In pdf form, this flyer includes links to other websites. • Currently, it takes more than one click to find this flyer on the website and may be difficult for some prospective students. • Updates needed, e.g., link to ELAC’s online Career Coach

39. This College Promise flyer is designed for prospective students at Outreach Events and who visit the college. • Currently, it takes more than one click to find this flyer on the website and is difficult to find on the web. Additional links and updated program links are needed.

40. Future Guided Onboarding—Elements of Draft Strategic Enrollment Management Plan at East Los Angeles College • Create newly redesigned college website: • one-click to reach “icon” links to entry process, with links to meta-majors and guided self-placement • provide an “operational” checklist for entry process • uniform messages on entry process throughout • Implement new web-based placement tool and Guided Self-Placement to assist students with their selection of English and Math courses as well as Noncredit courses and modules • Revise Online Orientation • Increase College Acceptance Days for all entering students, enhance Welcome Days, and develop Enrollment Sprint/ELAC LIve! Days (Just in Time services) • Merge Cash for College with Super Saturdays • Offer special registration days for newly admitted students where they receive personalized academic planning and develop a tentative class schedule for the first-year student • Establish a sense of community with newly admitted applicants through effective communication, academic and student life activities, including career night (or workshops) • Welcome communication from department chairs or programs coordinators to their new students • Case management/completion coaching teams will send multiple personalized emails (and follow-up) to students after initial application and during each step of onboarding • Develop a universal welcome, referral, tracking process to appropriate programs/services • Analyze available high school and demographic data to identify trends in newly admitted students who were less likely to matriculate and inform student services so case management/completion coaching teams may do additional proactive outreach with those students • Financial Aid and OIEA produce a list of newly admitted students who have not fully completed financial aid application so that they may be contacted by case management/ completion coaching team • Increase GO East/Extended Orientations/Summer Scholar Academies to include all incoming students • Institute within all summer bridge programs/courses proactive follow up to ensure their students have enrolled in classes for fall semester • Mandate Career Assessments for special programs • Increase number of Faculty Champions

41. Questions and Comments

42. Student Support , Staying on the Path: What Does it Look Like? Many student support strategies have been developed to support students traditionally defined as "basic skills" especially in response to AB 705. But how do you know which supports are effective, particularly for staying on the path? This webinar examines data related to a wide variety of pathway supports intended to support students in the post-AB 705 world. Noon – 1:00 PM February 27, 2019

43. Additional ASCCC Resources • CCC Mypath https://cccedplan.org/ccc-mypath/ccc-mypath-overview • Student Support (Re)defined http://rpgroup.org/Our-Projects/Student-Support-Re-defined/SuccessFactorsFramework • GP + Student Support (Re)defined Crosswalk • ASCCC GP Canvas - https://tinyurl.com/CCC-GP2018 • ASCCC Guided Pathways RESOURCES https://www.asccc.org/guided-pathways