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Hertfordshire County Council www.hertsdirect.org. HSE Management Standards and Stress Risk Assessment. What is Stress?. The HSE define stress as: ‘ the adverse reaction people have to excessive pressure or other types of demand placed upon them’. Pressure:

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HSE Management Standards and Stress Risk Assessment

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Hertfordshire County Council

www.hertsdirect.org

HSE Management Standards and Stress Risk Assessment


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What is Stress?

The HSE define stress as:

‘ the adverse reaction people have to excessive pressure or other types of demand placed upon them’

Pressure:

‘which can give a sense of achievement, motivate and drive us’


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National Picture

  • 442 000 individuals experiencing work-related stress at a level that was making them ill

  • 13.6% of working individuals thought their job was very or extremely stressful.

  • Self-reported work-related stress, depression or anxiety accounted for an estimated 13.5 million lost working days in Britain in 2007/08.


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Stress in Education


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Why deal with Stress? - Impacts

  • Individuals

  • Workforce

  • Management

  • School


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Why deal with Stress? - To benefit your school

  • As well as reducing sickness absence tackling stress can have a positive effect :

    • Overall health and wellbeing

    • Performance

    • Retention and morale

    • Continuity in the classroom

    • Financial benefits

    • Image and reputation


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‘..teachers, their well being and the support they receive undoubtedly impacts upon pupil and student wellbeing, student attainment and overall school performance’

Patrick Nash

Chief Executive Teacher Support network


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Why deal with Stress? - To comply with the law

Employer:

Health & Safety at Work Act 1974 - a duty for their employees health, safety and welfare in relation to their employment duties

Management of Health & Safety Regulations 1999 - a duty to undertake Risk Assessments and introduce appropriate measures to reduce that risk


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HSE Management Standards for Work Related Stress

The Management Standards are designed to:

  • Help simplify risk assessments for stress

  • Encourage employers, employees to work in

    partnership to address work related stress

  • Provide a benchmark organisations can use to gauge performance


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Overview - 5 steps to risk assessment


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Step 1- Identifying the hazards

The HSE Management Standard areas are:

  • Demands

  • Control

  • Support - managerial and peer

  • Relationships

  • Role

  • Change

    www.thegrid.org.uk/info/healthandsafety/stress.shtml

    www.hse.gov.uk/stress/standards/index.htm


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Demands

Standard is that

Employees indicate they are able to cope with the demands of their jobs; and

Systems are in place locally to respond to individual concerns

  • Level and nature of workload

  • Work patterns & environment

  • Priority setting and time pressures

  • Excessive hours

  • Repetitive work

  • Unrealistic deadlines

  • Ofsted inspections


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Step 2- HSE Stress Survey

Psychosocial questionnaire for staff

Demands

3

Different groups at work demand things from me

that are hard to combine

6

I have unachievable deadlines

9

I have to work very intensively

I have to neglect some tasks because I

have too much to do

12

I am unable to take sufficient breaks

16

I am pressured to work long hours

18

I have to work very fast

20

I have unrealistic time pressures

22


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HSE Analysis Tool

Demands

Average

Question

3

Different groups at work

demand things from me that

are hard to combine

3.00

3.29

I have unachievable

deadlines

6

9

I have to work very intensively

2.29

I have to neglect some tasks

because I have too much to

do

3.00

12

3.14

I am unable to take sufficient

breaks

16

3.57

I am pressured to work long

hours

18

2.43

I have to work very fast

20

3.00

I have unrealistic time

pressures

22

2.96

Overall


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HSE Indicator Tool Summary of Results

Key

Your results

Suggested Interim target

Suggested Longer term target

Doing very well - need to maintain performance

Represents those at, above or close to the 80th percentile†

Demands

2.96

3.38

4.25

Control

3.83

4.00

4.33

Good, but need for improvement

Represents those better than average but not yet at, above or close to the 80th percentile†

Managers' Support

3.50

4.00

4.60

Clear need for improvementRepresents those likely to be below average but not below the 20th percentile

Peer Support

3.93

4.25

4.75

Urgent action neededRepresents those below the 20th percentile†

Relationships

4.43

4.75

4.75

Role

3.97

4.60

5.00

Change

2.52

3.33

4.00


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Steps 3 / 4- Evaluate the risk and take action

Are the areas identified as potential stressors correct?

Involve staff to investigate the findings of the questionnaire

“Real People Real Solutions”

Create Action Plan

Provide Feedback


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Demands : Are you doing enough?

  • Monitoring team workload

  • Allocated sufficient resources

  • Prioritising deadlines

  • Provided sufficient training

  • Communication

  • Working proactively

  • Work environment


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Step 5- Monitor and Review

Monitor against your action plan to ensure the agreed actions are taking place.

Evaluate the effectiveness of the solutions you implement.

Consider other relevant data

Follow-up surveys

Long term commitment continuously working with employees to identify and address issues.


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Actions to meet duty of care

  • Obtain commitment

  • Complete risk assessment

  • Involve staff in identifying solutions

  • Create an Action plan

  • Review


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Alternative Approaches

“The national well being programme has been developed specifically for schools and is broadly equivalent to the HSE management standards.

Participation in the well-being programme will enable schools to demonstrate they have met their duty of care under H&S legislation”

(HSE)


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Summary

Doing nothing is not an option

There is no ‘quick fix’ solution

Actions need to be proactive having a stress policy is not enough.

The HSE are tackling stress in education as a priority.

Positive results will benefit both individuals and the school.


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‘There cannot be a stressful crisis next week. My schedule is already full.’

Henry Kissinger


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