ARBETSCENTRUM

1. ARBETSCENTRUM A programme for people with functional impairments

2. Arbetscentrum – Work Centre • Arbetscentrum is a labour market programme set up by the City of Malmö for people with functional impairments. • Arbetscentrum is one of six business areas which are part of the Department of Internal Services. • The programme includes needs analyses, work trials, work practice and various forms of employment. • People can be enrolled or employed for long periodsin ouractivities. These activities include continuous social support and discussions aimed at increasing each individual’s own insight into his/her work capacity.

3. Target group for Arbetscentrum 2010 • Arbetscentrum is for people outside the regular labour market and for whom AIC (Work and Integration Centre) or Labour Exchange programmes are not enough. They need a special action programme to find their way into employment, with or without support.

4. Organization – Department of Internal Services

5. Arbetscentrum-Management Service Board Delegation From the Board Department of Internal Services Reference group Various officials from: AC, AIC, INAR, IOF, FK, Labour Exchange the City Administration and the trade unions Arbetscentrum Management Strategy/ Development Economy/ Administration Resources Unit Production Unit Special Unit

6. Arbetscentrum tasks for 2010 • To act as a special centre of expertise for needs analysis, testing, evaluation, employer-employee matching and counseling to work or other occupation. • To act as a complement to AIC and the Labour Exchange for people who are far from the regular labour market. • To administer OSA jobs within the City of Malmö • To provide Servicepatrols to young people, newly arrived refugees and immigrants • To provide services to the Social Insurance Agency and Labour Exchange • All efforts are to be clearly work-related even where rehabilitation is a major component or where the needs analysis is in order to decide upon appropriate future planning.

7. Arbetscentrum aims for 2010 • At least 75 percent of participants are to consider that theirchance of becoming self-reliant has improved. • After participating in the City’s programmes,at least 65 percent are to start work, start studying or be matched up to the labour market by the Labour Exchange or other agency. • The City’s programmes for the work impaired are to lead to at least 400 people either starting work or regulareducational courses. • The average time spent in OSA (= sheltered employment in the public sector) is to be shortened.

8. Arbetscentrum Operational Manager Ek. Adm Adm.chef Strategy Development Resources Unit Production Unit Special Unit Fenix KrAmi Kvinno KrAmi AktivitetsArenan Rehabteamet Counseling group Kompassen Portalen Intro Rehab Section A Section B Servicepatrols

9. Rehab Team -Target groups • People adjudged by the Labour Exchange to need OSA. • People doing work practice prior to OSA. • People participating in OSA programmes. • People need of support during long work practice as part of Arbetscentrum.

10. The Rehab Team provides • Needs analysis and process-oriented follow-up. • Psycho-social support by individual counseling and collaboration with other authorities. • Interviews to improve insight into work capacity and possibility for skills development. • Preparation for work practice/employment.

11. Portalen • The target group for Portalen is long-term unemployed adults who need greater support than that provided by normal labour market programmes, for example, people with mental health and/or social-medical problems • Clients are to be over 24 years old and live in Malmö. • The aim of Portalen is to break up patterns of long-term unemployment and passivity, and to increase each individual’s chance to become self-reliant. • Registration with Portalen always ends with a statement.

12. Kompassen • The aims of Kompassen: Work testing in order to help participants to find the right direction towards working life, studies or other occupations. Our aim is that after completing their time at Kompassen, participants feel that their chance of becoming self-reliant has improved. Both the individual and the authority which referred him/her are to be given a clear picture of the possible measures to be taken. • Target group: Unemployed people resident in Malmö who are considered to have the capacity to work, but where it is uncertain how great that capacity is and/or it's uncertain how the individual is to find the best way back to self-reliance. Participants must: - Be motivated to take part in work testing. - Be drug-free. - Have no serious or acute mental or physical illness.

13. IntroRehab IntroRehab is part of the City of Malmö Introduction programme for newly arrived refugees and immigrants with migration related stress, including post traumatic stress syndrome. The aim of IntroRehab is, as far as possible, to provide a complete package of treatment combined with various introduction activities.

14. IntroRehab The help offered through Intro Rehab is; -reduced course of Swedish studies in Intro Rehabs study groups. -support from Intro Rehabs social welfare officer -therapeutic treatment at the Red Cross treatment center in Malmoe - medical treatment, physiotherapy and medical counseling at the Red Cross - coaching towards labor market - trainee posts and supported employment - civic information - family therapy including therapy for children and adolescents at TKT (a team working with persons that suffer from injuries caused buy war and/or torture )

15. IntroRehab • Plain facts: • -Participants can be enlisted in Intro Rehab up to three years. • Number of enlisted is 120 • Intro Rehab has 80 posts for Swedish studies • IntroRehab is run as a collaboration by the City of Malmö, Region Skåne, The Swedish Migrations Board, the Labour Exchange and the Red Cross.

16. The Rehab-team has a positive main theory in the work with disadvantaged people. The solution-focused approach is based on a positive view of people. To trust that human beings have resources within that can better our lives. We do not think that it is important with models that explain why something has failed. The importance is the change of a situation, not why it has occurred in the first place. We believe the important thing is to try to find out what is working in a persons life and to strengthen it, to acknowledge your resources and strengths. To have a work to go to is a very positive thing to start with. It gives you a good opportunity to develop new skills and contacts. In the work with changes the motivational interviewing is a directive, client-centered counseling style for eliciting behaviour change by helping clients to explore and resolve ambivalence. It is focused and goal-directed. Many of our participants are ambivalent about what they will do in the future. The counsellor is directive in helping the client to examine and resolve ambivalence. Once you have admitted the ambivalence you can start changing in the new direction. Methods in the Resources unit

17. In Portalen we have supported employment as a workrehabilitation-strategy. Work enables people to integrate socially. Engagement in meaningful work has shown to be related to the decrease of psychiatric symptoms, higher self-esteem, better quality of life and being financially independent The SE-method involves individual support and supervision in job-seeking, job-training and job-keeping process over time.The individual get contact with a job-coach who provides individual support and guidance. The same job-coach follows up the person thru all phases and helps with all different questions in the persons life such as; physical training, planning economy, leisure-time activities, relations, therapeutic support a s o.Portalen have five phases:- Enrollment- Establishment- Reality phase- Stabilization- Finishing Methods in Portalen

18. Production Unit OSA- Sheltered employment in the public sector People with social-medical/mental and/or intellectual work impairments referred by the Labour Exchange. Work practice- needs analysis/assessment/work testing People where extra expertise/assessment is need in order to give direction to the plan of action and further activities. People who need work testing within a specific area. Work practice for 3 – 6 months. Receive a statement. Work practice - before OSA employment Work practice with the support of a social welfare secretary prior to OSA employment Participant programmes / participant certificates There are participant programmes in the following areas: Building/Carpentry, Painting, Care of Green Areas, Folkets Park/Malmö Museums, Cooking and Café, Malmö Rebuilding Depot, Mechanical Workshop, Sewing and Upholstery, Cleaning and Transport/Events Services

19. Produktionsenheten Arbetscentrum Acting Head of Unit Saida Sokolovic Administration Servicepatrols Kent Berglund Sektion 2 Bernt fridh Head of Section 2 Bernt Fridh Head of Section 1 Srecko Stanojevic Bicycle Activitiesfor elderly Car reconditioning Gardening / Maintenance Caretaking Care of green areas Gardening / Maintenance Sege Park Folkets Park Malmö Museums Café /restaurant Restoration of Furniture Administration Painting Carpentry Bildning service Transport/Events Malmö Rebuilding Depot Caretaker office Upholstery-Sewing Sewing Metalwork

20. Programme for developing the skills of clients taking part in any of Arbetscentrum activities. Equipping people for work • - Basic computer course • - Jobseeker guide • Information on ‘The Labour Market of • opportunities’ • - Motivational talks/Coaching • - Swedish for work • - Recruitment courses • - Study and vocational guidance

21. Counseling - group The counseling - group deals with clients who show the will to develop their skills and who are ready to join the regular labour market. They are sent on work practice to companies which match up with their qualifications, skills and suitability. - Personal interviews - Stocktaking of qualifications, skills and experience - Recruitment by suitable employers - Clients equipped to work - Work practice leading to jobs

22. People recruited into Service Patrols are employed by the City of Malmö for 12 months. Employees in Service Patrols are given clearly defined tasks related to specific City of Malmö organisations. There are patrols with various specialisations. Servicepatruller - Service Patrols • Target groups: • -The long-term unemployed • - Immigrants depend on social benefit • - Long term sick-listed • - People over 55

23. Fenix • Fenix is for young adults of 18-24 for whom regular social and labour market political programmes are not enough. • The aim is to help the personal and social development of these young people in order to improve their chances to get a job or start studying. Activities include individual psychotherapy, psycho-social support and work practice.

24. Fenix - Methods Work experience, psychotherapyandsocial welfare support are cornerstones of the treatment work. In consultation with the client and social welfare officer responsible for the care, we prepare an individual treatment plan, which contains definitions of problems, objectives, methods and time frames. The participants can be enrolled for three years with follow up and social support at their employment/employer. Theoretical foundations In the client work at Fenix, we work on the basis of the development line within psychoanalytical theory known as object relations theory. This orientation puts the emphasis on the individual´s early relationships with emotionally significant people and how these relationships result in the development of the personality. The intention is to create the trust that is necessary to enable the client to dare to identify and discontinue old, destructive structures. The psychologists and social welfare officers collaborate in accordance with the overall principles for psychodynamics treatment work.

25. KrAmi • KrAmi is a collaboration by the Prison and Probation Service, City of Malmö and the Labour Exchange. The cornerstones are introduction to working life, getting a job, support and follow-up. • The programme is for men of 20-35 years who are registered with the Prison and Probation Service, Social Services and the Labour Exchange. The aim is for participants to find, get and keep a job and to make their leisure time meaningful.

26. KrAmi - Theoretical foundations In the client work KrAmi work on the basis of, Consequence - pedagogy. Consequence - pedagogy is a pedagogical approach, with it's base in an extential and humanist world view and developed in Denmark by Jens Bay. The basis of this pedagogical approach is that individuals develop socially throughinteraction with others and that each individual is responsible for her actions and the consequenceswhich follow them. Consequences are not punishments or sanctions, but logical outcomes of one´s actions. The individual shows who she is through her actions. Contract Under the time at KrAmi the demands are that I say: - No to crime - No to use of drugs - No to use of alcohol during activities at KrAmi - No to use physical violence or to solve conflicts with violence - Yes to take drug-analysis at request

27. KrAmi While I participate in KrAmi I am expected: - to show interest in my work and in KrAmi´s activities - to announce if I for some reason can´t participate - to participate in at least one social activity during the week - to keep agreed times - to keep decided agreements If I don´t perform on top off the demands and the expectations I have to take the consequences as: - talk - unloading or discharge - Unloading involves that I am precluded from my work as well as from all activities during agreed period (mostly one week) The participants are guarantied a job if they keep the demands. They can be enrolled for three years according to the length of financial support of the salary from the employment office

28. Kvinno KrAmi • Kvinno KrAmi exists to support unemployed women who are registered with Social Services or the Labour Exchange and/or the Prison and Probation Service or who are in the risk zone for criminal activities. • The aim is for women to make progress towards work or training and away from dependence on social welfare benefits so that they can live their lives according to the social norms of the community.

29. Kvinno KrAmi • Kvinno KrAmi are working according to the consequence pedagogy as KrAmi for men. • The women are 18- 40 years old. • The difference to KrAmi is that the women don't have to had commit a crime. It´s enough to be in the risk zone for criminal activities. Another difference is that the women can start at KrAmi immediately while in KrAmi for men there are four intakes a year.