Librarians at the Desk: Yes or No?. Michelle Lake, Carleton University Donna Millard, McMaster University . Agenda. The Debate Librarians on Desk? NO: Donna Millard Librarians on Desk? YES: Michelle Lake The Discussion What do you think?. Librarians on Desk? NO. Focus on Facts
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Librarians at the Desk:Yes or No?
Michelle Lake, Carleton University
Donna Millard, McMaster University
What do you think?
Getting to Reference 2.0
Applegate, Rachel. “Whose Decline? Which Academic Libraries are ‘Deserted’ in Terms of Reference Transactions?” Reference & User Quarterly, 48.2 (Winter 2008) pp. 176-189.