Union Pacific Railroad Learning Organization Interview

1. Union Pacific Railroad Learning Organization Interview Conducted by, Shaum Turner MSM620

2. About UPRR • Union Pacific is headquartered in Omaha, NE • Employs more than 45,000 people • UPRR provides safe, fuel-efficient, freight transportation for a diversified group of business products • UPRR rails operate in 23 states and delivers door-to-door freight solutions and logistics expertise

3. Interviewee Background • Loraine Newsome • Current role with UPRR is Senior Human Resource Manager • Tenure: 15 Years

4. Purpose of the Interview • UPRR’s learning culture • Past, present and future learning practices • Goals and objectives for continuous learning

5. The Interview

6. What does a Learning Organization mean to UPRR? • Foundation for learning • Continuous learning • Open Communication

7. What is the vision for learning at UPRR? • Employees are accountable for learning • Employees are communicating what they are learning to fellow coworkers • Knowledge transferred

8. What are some of UPPR’s learning strategies? • Identify personnel needs • Identify learning gaps • Promote continuous workforce training and development • Ensure programs are aligned with policies and practices • Increase training effectiveness

9. UPRR’s past learning practices • OJT • Government regulations • Best practice system

10. UPRR’s current learning practices • Career Development • Operating Rules and Skills Training • Plateau and Training Records • Operating Management Training Program

11. Leadership Learning at UPRR • Seven Habits Of Highly Effective People (AFSH) • Program Number Two Network Thinking (ONWT)

12. Access to learning resources • State of the art Training Center • Extensive Online Training Program • Off site locations

13. Total Quality Management Program

14. Interviewer reflections • Learning is constant • Communication is vital • Leadership plays a critical role in a learning organization • Learning Organization creates opportunity