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Start Strong . Interview Training. Start Strong Program Description. Start Strong is a program working to combine walking to school with healthy breakfasts in order to enhance student health and build community involvement in your elementary school. Manual. Interviewer responsibilities

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Start strong

Start Strong

Interview Training


Start strong program description

Start Strong Program Description

Start Strong is a program working to combine walking to school with healthy breakfasts in order to enhance student health and build community involvement in your elementary school.


Manual

Manual

  • Interviewer responsibilities

  • Scheduling an interview

  • In-person interviews

  • Phone interviews

  • Dealing with questions

  • General tips


Interviewer responsibilities

Interviewer Responsibilities

  • Scheduling/Conducting the interview

  • Professional conduct

  • Accurate records

  • Confidentiality

  • Turning in paperwork

  • Information for vouchers


Scheduling an interview

Scheduling an Interview

  • Beforehand:

    • Practice the script

    • Know the name of your respondent

    • Have your availability handy

  • During the call:

    • Identify yourself

    • Follow the script

    • Be ready to describe the program

    • Be prepared to do the interview then if a good time

    • Be courteous

    • Write down available times


In person interviews

In-person Interviews

  • Practice ahead of time

  • Dress professionally and be on time

  • General courtesy

  • Follow script

  • Accurately record answers

  • Make eye contact throughout the interview

  • Give them a voucher


Phone interviews

Phone Interviews

  • Call at the appointed time

  • Introduce yourself and remind them of the interview

  • Follow the script

  • Accurately record data

  • Get an address for mailing the voucher

  • Thank them


Dealing with questions

Dealing with Questions

  • Anticipate possible questions and have responses ready

  • Interviewer should never offer their own opinion or interpretation of a question

  • Respondents can refuse the interview at any time during the process

  • Staff interviews must be done in person for the integrity of the data


General tips

General Tips

  • First impression is important

  • Read questions at an even pace

  • If respondent interrupts, still finish reading the question

  • Use non-committal responses to show you are listening

  • Keep the interview on track


Good interviewers are

Good Interviewers are…

  • Outgoing

  • Friendly

  • Clear speakers

  • Good readers

  • Legible writers


Role plays

Role Plays

  • Some examples of how to handle situations

  • With a partner:

    • Practice scheduling an interview

    • Practice doing an interview

      FEEL FREE TO PRETEND TO BE DIFFICULT OR SOMEONE WHO IS UNAWARE OF THE PROGRAM. THIS WILL HELP YOU PREPARE FOR THE REAL INTERVIEWS.


Questions

Questions?

  • Start Strong program contact:

    • Mollie Greves – [email protected]

  • Interview procedure questions or comments:

    • Jaime Waliczek – [email protected]

    • Carley Bollen – [email protected]

    • Emily Brooks – [email protected]

    • Kalayaan Domingo – [email protected]


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