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Start Strong . Interview Training. Start Strong Program Description. Start Strong is a program working to combine walking to school with healthy breakfasts in order to enhance student health and build community involvement in your elementary school. Manual. Interviewer responsibilities

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Presentation Transcript
start strong

Start Strong

Interview Training

start strong program description
Start Strong Program Description

Start Strong is a program working to combine walking to school with healthy breakfasts in order to enhance student health and build community involvement in your elementary school.

manual
Manual
  • Interviewer responsibilities
  • Scheduling an interview
  • In-person interviews
  • Phone interviews
  • Dealing with questions
  • General tips
interviewer responsibilities
Interviewer Responsibilities
  • Scheduling/Conducting the interview
  • Professional conduct
  • Accurate records
  • Confidentiality
  • Turning in paperwork
  • Information for vouchers
scheduling an interview
Scheduling an Interview
  • Beforehand:
    • Practice the script
    • Know the name of your respondent
    • Have your availability handy
  • During the call:
    • Identify yourself
    • Follow the script
    • Be ready to describe the program
    • Be prepared to do the interview then if a good time
    • Be courteous
    • Write down available times
in person interviews
In-person Interviews
  • Practice ahead of time
  • Dress professionally and be on time
  • General courtesy
  • Follow script
  • Accurately record answers
  • Make eye contact throughout the interview
  • Give them a voucher
phone interviews
Phone Interviews
  • Call at the appointed time
  • Introduce yourself and remind them of the interview
  • Follow the script
  • Accurately record data
  • Get an address for mailing the voucher
  • Thank them
dealing with questions
Dealing with Questions
  • Anticipate possible questions and have responses ready
  • Interviewer should never offer their own opinion or interpretation of a question
  • Respondents can refuse the interview at any time during the process
  • Staff interviews must be done in person for the integrity of the data
general tips
General Tips
  • First impression is important
  • Read questions at an even pace
  • If respondent interrupts, still finish reading the question
  • Use non-committal responses to show you are listening
  • Keep the interview on track
good interviewers are
Good Interviewers are…
  • Outgoing
  • Friendly
  • Clear speakers
  • Good readers
  • Legible writers
role plays
Role Plays
  • Some examples of how to handle situations
  • With a partner:
    • Practice scheduling an interview
    • Practice doing an interview

FEEL FREE TO PRETEND TO BE DIFFICULT OR SOMEONE WHO IS UNAWARE OF THE PROGRAM. THIS WILL HELP YOU PREPARE FOR THE REAL INTERVIEWS.

questions
Questions?
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