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“ Public Safety 2000”. Project Team. Project Scope. Public Safety Data System. Phase 1A MILES Phase 1B1 ECC & Dispatch Phase 1B2 Field Reporting Phase 2 Backup ECC. 1997: Requirements 1998: RFP 1999: 800 MHz 2000: Mobile Data 2001: Implementation 2002: Radio System

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Presentation Transcript
project team

“ Public Safety 2000”

Project Team

Project Scope

slide2

Public Safety Data System

Phase 1A MILES

Phase 1B1 ECC & Dispatch

Phase 1B2 Field Reporting

Phase 2 Backup ECC

1997: Requirements

1998: RFP

1999: 800 MHz

2000: Mobile Data

2001: Implementation

2002: Radio System

2002: Phase 1A

2003: Phase 1B1

2004: Phase 1B2

2005: Phase 1B2/2

slide3

Montgomery County Police

Public Safety Data System

Phase 1B-2: Field Reporting & RMS

Incident

Supplemental

Accident

Field Interview

Query RMS

BANDWIDTH

slide4

11

Commercial Wireless

315 Bag Units

Special Units

Verizon – CDPD

19.2 kbs

Migration to CDMA

All Units

  • 800 MHz Data
  • - 19.2 kbs
  • 2 at Germantown
  • 3 at NRC
  • - 9.6 kbs
  • Single Freq Reuse
  • at 9 sites

10

8

9

A

2

6

7

BANDWIDTH

  • Carole Highlands
  • Hampshire Greens
  • Berkshire Towers
  • NRC
  • Kenwood
  • Quince Orchard
  • Shady Grove
  • Dickerson
  • Germantown
  • Seneca
  • Penn Shop
  • ECC
  • BDA

5

4

3

1

slide5

Montgomery County Police

Public Safety Data System

Electronic Roll Call - Web Board

Daily Items

Sgt Roll Call

Desktop

Migrate to

MDCs

Sniper Case

New Applications

slide6

Montgomery County Police

Public Safety Data System

Traffic Stop - Racial Profiling Data

Document Stops

Currently on PDAs

3 year old program

Not wireless

Cost of wireless

Migrate to

MDCs

New Applications

slide7

Montgomery County Police

Public Safety Data System

Mobile Handheld – Command & Control

  • Project in Development
  • PDA with Commercial Wireless
  • Voice & Text
  • C&C Links
  • CAD
  • Command Staff
  • Special Units

Homeland Security

slide8

Montgomery County Police

Public Safety Data System

Command Bus

Homeland Security

SAT Links

Networked

802.11

Data Links Fed/State

SWAT Support

slide9

REQUIREMENTS: Handheld PDA in 2000

  • Compaq Aero 1550
  • Small Size
  • Sharp B/W screen
  • Backlite screen
  • 16 meg memory
  • Compatible with MS Office
  • Reasonable Cost ($280)
  • 14 hour rechargeable battery
  • Easy to Use
slide10

COST BENEFIT ANALYSIS:

Handheld PDA in 2000

Data Base/Hardware

Pick List

Reduced Errors

No Supervisor Time

No Data Entry

Positive Attitude

Migration to Mobile Data

Forms

Processing Time

Supervisor Time

Accuracy

Data Entry Personnel

Entry Errors

Attitude

Electronic Data Collection

Pay Back Within One Year

-

+

slide11

Montgomery County Police

Public Safety Data System

Total 5 days classroom training for each employee

Training

slide12

Technical Support for Wireless

  • Tiered Support
  • Mentors (55)
  • Field officers
  • Trained
  • First support
  • Technical Team (6)
  • 24/7 on call
  • Test stand
  • Access & PW
  • Vendor Support
  • Swap out
  • Maintain spares

Mentor Training Session

slide13

Log On

MILES

Car to Car Text

Playtime

Operational

2002 * 2003 * 2004 * 2005

Mobile Data System Utilization

slide14

LESSONS LEARNED:

  • Officer Involvement in Development
  • Training is Critical
  • Officers Acceptance is Critical
  • Test Each Stage of Development
  • Policy Required Early
  • Union Involvement Important
  • Positive Impact of Technology
  • Accountability for HW & Data
  • Business Process Improvement Must Be Planned
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