Assessing the needs of the 21 st century student
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ASSESSING THE NEEDS OF THE 21 ST CENTURY STUDENT. PRESENTED BY GERMAINE CAREY-PALMER DILLARD UNIVERSITY. Definition & Question. The act of assessing; appraisal; evaluation How do we assess current students?. INTRODUCTION.

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ASSESSING THE NEEDS OF THE 21 ST CENTURY STUDENT

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Assessing the needs of the 21 st century student

ASSESSING THE NEEDS OF THE 21ST CENTURY STUDENT

PRESENTED BY

GERMAINE CAREY-PALMER

DILLARD UNIVERSITY


Definition question

Definition & Question

The act of assessing; appraisal; evaluation

How do we assess current students?


Introduction

INTRODUCTION

This presentation will use survey questions to assess the needs of current students

Show how millennial students differ

Explore ways to reach them where they

are


Yesterday s student

Yesterday’s Student

Relied on print formats for information

Watched more news programs

Communicated through letters and used landline telephones


Today s students

Today’s students

Are cyber information driven

Watch YouTube

Google to access information

Use cell phones for contact with others


Pre millennial students

Pre-Millennial Students

Communicated face-to-face

Utilized the library more

Attended physical classroom settings


Post millennial students

Post-Millennial Students

Use social networking sites to communicate

Utilize virtual libraries for information

Attend on-line class


Why do we need assessment

Why do we need assessment?

The Librarians at Dillard University wanted to find out what resources students utilize

They formulated some survey questions to assess the needs of the students

The plan is to use what they learn to improve library services


Sample survey questions 2008 2009

Sample Survey Questions 2008-2009

Indicate how frequently you have used the library in the past year

a) never b) 1-5 times c) 6-10 times d) more than 10 times

Have you ever used the library databases?

a) never b) 1-5 times c) 6-10 times d) more than 10 times

What kind of library resources do you use for assignments?

a) course reserves b) supplemental readings c) interlibrary loan


Frequency of library use

Frequency of Library Use

How frequently do you use the library t?

Students Respondents

Daily 21% 14%

Weekly 34% 12%

Monthly 17% 6%

Yearly 10% 17%

Not at all 6% 32%


Sample survey questions 2010 2011

Sample Survey Questions 2010-2011

Do you prefer online library resources or print forms ?

Would you like to receive text messages from the library on new resources?

Do you view the library as being too traditional?


Library resource usage

Library Resource Usage

Do you prefer online library resources or print forms?

Sources Considered Preferred Choice Respondents

Search engines 68% 80%

Library (physical) 16% 11%

Online resources 12% 10%


Social networking receipt

Social Networking Receipt

Would you be receptive to library updates through social networking outlets?

Sources Considered Preferred Choice Respondents

Text Message 42% 80%

Twitter 21% 6%

Facebook 30% 11%

MySpace 4% 2%

Email 3% 2%


Summary

Summary

The findings are ongoing and will change the way in which we disseminate information from the library to our students as well as which services will be curtailed or combined to better suit the needs of our students. In addition the budget will be the most important consideration in this assessment.


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