Treating the difficult patient
This presentation is the property of its rightful owner.
Sponsored Links
1 / 31

Treating the Difficult Patient PowerPoint PPT Presentation

  • Uploaded on
  • Presentation posted in: General

Treating the Difficult Patient. Borderline Personality Disorder Curley Bonds, MD Presentation by Amber Kondor , MD Telemental Health and Psychiatric Consultation Los Angeles County DMH. Special Thanks – Ricardo Mendoza, MD

Download Presentation

Treating the Difficult Patient

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.

- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript

Treating the difficult patient

Treating the Difficult Patient

Borderline Personality Disorder

Curley Bonds, MD

Presentation by Amber Kondor, MD

Telemental Health and Psychiatric Consultation

Los Angeles County DMH

Treating the difficult patient

  • Special Thanks –

    Ricardo Mendoza, MD

    Chief Mental Health PsychiatristTelemental Health and Psychiatric ConsultationLos Angeles Co. Dept. of Mental Health



  • Understand the Prevalence and Relevance of Borderline Personality Disorder in Primary Care

  • Be better able to identify, diagnose, and understand a patient with BPD

  • Define Countertransference and understand its relevance

  • Learn strategies to effectively communicate and care for patients with BPD

Epidemiology of bpd

Epidemiology of BPD

  • Prevalence ~2-6% of gen pop, ~10% of outpatient psych patients; 30-60% of personality disorders (Common in primary care!)

  • Women:men = 4:1

  • The apple doesn’t fall far from the tree – 5x more common in family members of probands

  • A large proportion have a history of sexual abuse, unstable and traumatic childhood, early sexual activity, drug use, and pregnancies

Epidemiology of bpd1

Epidemiology of BPD

  • More than half of adults with BPD self-mutilate

  • Up to 10% of adults with BPD commit suicide – 400X more likely than the general population – but this is largely a “parasuicidal” population

  • BPD is associated with considerable mental and physical disability

  • 90% have 1 or more psych diagnoses

Bpd and other differential diagnostic consideratons and comorbidities

BPD and other differential diagnostic consideratons, and comorbidities

  • Major Depression – 60% of patients with BPD

  • Anxiety Disorders – 30% have panic disorder with agorophobia

  • Alcohol and other Substance Use Disorders – 12%

  • Bipolar Disorder – 10%

  • PTSD

  • Dissociative Identity Disorder (AKA Multiple Personality Disorder)

  • Eating Disorders (especially Bulimia) – vomiting as presentation in primary care

  • ADHD

  • Antisocial Personality Disorder

  • Other Personality Disorders (Cluster B traits)

Borderline personality disorder

Borderline Personality Disorder

  • Borderline between neurosis and psychosis – a historic way of looking at the disorder

  • Unstable mood, affect, behavior, relationships, and self-image

  • Marked by impulsivity, suicidal acts, self-mutilation, identity problems, and feelings of emptiness or boredom

  • ICD-10 uses the name “emotionally unstable personality disorder”

Dsm iv tr criteria for bpd

DSM-IV-TR Criteria for BPD

A pervasive pattern of instability of interpersonal relationships, self-image, and affects, and marked impulsivity beginning by early adulthood and present in a variety of contexts.

Five (or more) criteria must be met for diagnosis of BPD.

Bpd diagnostic criteria

BPD: Diagnostic Criteria

(1) Frantic efforts to avoid real or imagined abandonment (not including self-mutilating behavior)

“I’ve damaged so many relationships through the need for control and the fear of being left, and for a long time I thought that fear was justified” – anonymous blogger

Patients with BPD will often stay in physically and emotionally abusive relationships, just so they won’t be alone.

Bpd diagnostic criteria1

BPD Diagnostic Criteria

(2) A pattern of unstable and intense interpersonal relationships characterized by alternating between extremes of idealization and devaluation

Bpd diagnostic criteria2

BPD Diagnostic Criteria

(3) Identity disturbance: markedly and persistently unstable self-image or sense of self

Uncertainty of self-image, sexual orientation, career choice or other long term goals, friendships, values

“Sometimes I feel as though I’m two different people, ripping at each other” – anonymous blogger with BPD

Bpd diagnostic criteria3

BPD Diagnostic Criteria

(4) Impulsivity in at least 2 areas that are potentially self-damaging (spending, sex, drugs, recklessness, binge eating)

Bpd diagnostic criteria4

BPD Diagnostic Criteria

(5) Recurrent suicidal behavior, gestures, or threats, or self –mutilating behavior

Bpd diagnostic criteria5

BPD Diagnostic Criteria

(6) Affective Instability due to a marked reactivity of mood (intense episodic dysphoria, irritability, or anxiety – for hours to days at a time)

Bpd diagnostic criteria6

BPD Diagnostic Criteria

(7) Chronic feelings of


“Constantly being terrified of abandonment and confused over everything you are isn’t a walk in the park; it’s a depressing, stressful, soul-destroying way to exist.” – anonymous blogger with BPD

Bpd diagnostic criteria7

BPD Diagnostic Criteria

(8) Inappropriate, intense anger or difficulty controlling anger


Bpd diagnostic criteria8

BPD Diagnostic Criteria

(9) Transient, stress-related paranoid ideation or severe dissociative symptoms

Bpd in primary care red flags in the chart office

BPD in Primary Care: Red Flags in the Chart/Office

  • Low K

  • EKG changes in a young person; arrhythmias

  • Enlarged Parotids, dental changes, gum irritation

  • Self mutilation – cuts, burns, etc

  • Childhood trauma, esp. sexual abuse

  • Early history of drug use, pregnancies, high risk behaviors

  • Multiple somatic complaints, multiple former PCPs

  • Difficult doctor-patient relationship

Bpd in primary care setting

BPD in Primary Care Setting

What are you likely to encounter in your office?

  • Splitting your office staff, previous doctors – examples to follow

    • Splitting – the inability to feel two opposing emotions simultaneously, or to integrate the good with the bad

  • Requests for urgent appointments after hours, multiple phone calls, often desperate. Extending appointment times, repeated crisis or emergency appearances at the office

  • Sudden hostility at not meeting their immediate demands (prescribing benzos, etc)

Bpd primary care setting

BPD: Primary Care Setting


    • Set boundaries together, and stick to them

    • Actively structure encounters

    • Brief frequent visits, with verbal plan for future visits

    • Be “Radically Genuine”

      • Honest and straightforward

        LaForge, E. (2007)

Bpd primary care setting1

BPD: Primary Care Setting

  • Stay calm and empathic to diffuse hostility

    • Emotional Outbursts: recognize feelings but request appropriate behavior

      “I see that you’re angry, and we can continue talking about this if you will lower your voice.”

      (note the recognition of the emotion, and clear request for appropriate behavior)

      If the patient doesn’t respond – leave the room, indicating that when their behavior is appropriate, the conversation can resume.

      LaForge, 2007

Bpd primary care setting2

BPD: Primary Care Setting

  • Beware of splitting: don’t devalue or over defend

    • “the woman you have working at the front desk is completely useless. If you weren’t so good at treating your patients, no one would come to this clinic.”

    • “I’m so lucky I found you – I think my last doctor was trying to kill me with his incompetence.

  • Reacting may reinforce the behavior

  • Splitting is often an unconscious process in BPD patients – remain as neutral as possible, and talk about your feelings with a colleague

    LaForge, 2007

  • Bpd primary care setting3

    BPD: Primary Care Setting

    • Watch for Countertransference

    • What is countertransference?

      • The emotions that the patient encounter/relationship stirs up in you

    • Positive countertransference: Clinician unconsciously responds to idealization to stay in the patient’s favor

    • Negative Countertransference: Unconsciously responding to devaluing by ignoring, avoiding or devaluing the patient’s complaints, even feeling tempted to punish the patient

      LaForge, 2007

    Bpd primary care setting4

    BPD: Primary Care Setting

    • Strive for conservative medical management – but provide an appropriate thorough, routine medical evaluation

      • Overuse of diagnostic resources promotes a “sick” role for the patient

    • Patients with BPD do appear to display a high degree of somatization

      • Address their concerns, but also teach about stress and its effects on health – it’s generally a bad idea to tell them, “It’s all in your head.”

        LaForge, 2007

    Bpd primary care setting5

    BPD: Primary Care Setting

    • Open honest discussion of the role of emotions/life stressors in medical concerns – and even aspects of BPD, if appropriate

      • They might begin to understand the connection

    • Your stable doctor-patient relationship may be their first stable relationship!

      • Your influence may help them get the appropriate mental health treatment

      • The patient needs to know that you are not abandoning them – you are still their PCP, but they will be forming an additional relationship

        LaForge, 2007

    Bpd primary care setting6

    BPD: Primary Care Setting

    • Bring a chaperone for physical exams –

      • patients with BPD misinterpret reality and have poor boundaries. They may mistake elements of a physical exam as indicative of a personal relationship.

    • Patients with BPD constitute a majority of patients who falsely accuse their therapists of sexual involvement – it’s wise to have a third party as a buffer.

      LaForge, 2007

    Bpd primary care setting7

    BPD: Primary Care Setting

    • Suicide and self-harm will be issues

      • The patient will likely acknowledge this

      • Take the behaviors seriously

      • REFER for psychiatric treatment, involuntary hospitalization if necessary:

    • It is appropriate to refer when patients engagein repeated self-injurious or life-endangering behaviors,or when their needs for reassurance or safety monitoringinvolve many interappointmentcontacts

      1. A 44-Year-Old Woman WithBorderline Personality Disorder; JAMA, February 27, 2002—Vol 287, No. 8 1035

      2. LaForge, E. (2007). The Patient with Borderline Personality Disorder. Journal of the American Academy of Physician Assistants. 20,46-50.

    Meds for bpd

    Meds for BPD?

    • Low-Serotonin Trait Vulnerability in BPD- Manifests as significant impulsivity

      • SSRIs

    • Benzos for co-occurring anxiety? Use sparingly and monitor usage

    • Affective instability may be treated with mood stabilizers

    • Meds are effective at target symptoms, but not curative

    • Treat co-morbid Axis I disorders – takes higher doses and longer to take effect



    • Dialectical Behavior Therapy – developed by Marsha Linehan – is the mainstay

      • Requires a significant commitment from the patient

      • Prognosis is not bad- over many years of therapy, the majority will improve.

    • The PCP is likely to have the essential role in initiating psychotherapy treatment (adjunct, not replacement for primary care)



    • In treating BPD patients in the medical setting, set clear boundaries, be honest and clear in communications, validate their feelings and reassure, but don’t get too close! Monitor your own counter-transference (and talk with colleagues to help with this).

    • Long term attachment and stable support systems are the essence of what is needed in people with BPD.

    • Once you build rapport, talk to your patient about DBT – they can get better!



    American Psychiatric Association (1994), Diagnostic and Statistical Manual of Mental Disorders, 4th Edition. Washington: American Psychiatric Association.

    Davison, SE. (2002). Principles of managing patients with Personality Disorder. Advances in Psychiatric Treatment. 2002, 8:1-9.

    Gross, R, et al. Borderline Personality Disorder in Primary Care. Archives of Internal Medicine, 2002; 162(1):53-60.

    LaForge, E. (2007). The Patient with Borderline Personality Disorder. Journal of the American Academy of Physician Assistants. 20,46-50.

    Ward, R.,(2004). Assessment and Management of Personality Disorders. American Family Physician. 2004 Oct 15;70(8):1505-1512.

    Literature to consider: Sansone, R. and Sansone, L. Borderline Personality Disorder in the Medical Setting: Unmasking and Managing the Difficult Patient.

  • Login