Insurance Overview. Introduction. The Insurance team is responsible for handling insurance CLAIMS: Total Loss Repairs (Physical Damage) GAP Credit Life. What should a Servicing associate do with an insurance call?.
Repairs (Physical Damage)
Monday through Friday: 7 am – 9 pm CST
Saturday: 7am - 4pm CST
Santander Consumer USA
5201 Rufe Snow Dr. Suite 400
North Richland Hills, TX 76180-6036
If there is any doubt whether or not an account has or is an insurance claim, please transfer the call to the