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Communication Skills:

Communication Skills:. Communication :. When a person sends a message to another person in order to get a response or to send information. MESSAGE SIGNAL MESSAGE. Transmitter Transmission of signal Receiver. Effective Communication :.

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Communication Skills:

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  1. Communication Skills: Communication: When a person sends a message to another person in order to get a responseor to send information. MESSAGE SIGNAL MESSAGE Transmitter Transmission of signal Receiver

  2. Effective Communication: When the receiver understands the message the transmitter sends. Verbal Communication: The use of words and language to communicate. Ex. Singing, speaking, (writing),(e-mail),(text message). Braille? Sign Language?

  3. Non-Verbal Communication: The use of signs and symbols to communicate. Ex. Signs, appearance, facial expressions, body language. What % of communication is Non-Verbal? Peanut butter 65-80%

  4. One-way Communication: A response. (can be verbal or nonverbal) Sending a message but not getting a response. Feedback: diagrams

  5. Misunderstanding: When the receiver interprets the message differently than the sender intended.

  6. Ways to avoid misunderstandings: • Ask Questions 2. Be Specific 3. Paraphrase – restate in your own words

  7. Voice Inflection: GNH Lumber, Sophias Expressions: Afraid, Surprise, Bored The tone of voice used to get amessage across. “The way(how) you say something maybe more important than what you say.” Directions:

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