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COMBINED FINDINGS EPSE Investigation of Boomer Departure, 2013

COMBINED FINDINGS EPSE Investigation of Boomer Departure, 2013. What Assets Should be Retained? Attitudes and values, situational experience (incl. management) Respect for company values, commitment to quality, work ethic, emotional maturity Technical or procedural knowledge less essential

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COMBINED FINDINGS EPSE Investigation of Boomer Departure, 2013

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  1. COMBINED FINDINGSEPSE Investigation of Boomer Departure, 2013 • What Assets Should be Retained? • Attitudes and values, situational experience (incl. management) • Respect for company values, commitment to quality, work ethic, emotional maturity • Technical or procedural knowledge less essential • Often understand underlying technology and legacy systems best, however • Breadth and depth of need varies by company culture • What Approach to Use? • Face-to-face preferred, working together on projects, open dialogue, purposeful conversations (storytelling, cause and effect) • Training and knowledge bases not embraced, use thoughtfully • Accept extended service (part-time, consultative)

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