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Communication and Social Style

Communication and Social Style. Communication. Is a two-way process (sending and receiving) by which ideas are transmitted from one person to another. Verbal Communication. Words we hear Words we say Language: signs and symbols. Non-verbal Communication & Body Language. What we see

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Communication and Social Style

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  1. Communication and Social Style

  2. Communication • Is a two-way process (sending and receiving) by which ideas are transmitted from one person to another

  3. Verbal Communication • Words we hear • Words we say • Language: signs and symbols

  4. Non-verbal Communication & Body Language • What we see • What our body “says” to others • Facial expression • Eye contact • Body movement • Hand shake • Tone of voice

  5. Active listening • Understanding what you are being told • Showing you are there • Eye contact

  6. Social Styles Model Controls Emotes The Driving Style is a pattern of tell assertive and control responsive behaviors The Analytical Style is a pattern of ask assertive and control responsive behaviors The Amiable Style is a pattern of ask assertive and emote responsive behaviors The Expressive Style is a pattern of tell assertive and emote responsive behaviors

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