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Designing Ethics Indicators for Legal Services Provision

Designing Ethics Indicators for Legal Services Provision. September 2012 http:// www.legalservicesboard.org.uk/what_we_do/Research/Publications/publications.htm

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Designing Ethics Indicators for Legal Services Provision

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  1. Designing Ethics Indicators for Legal Services Provision September 2012 http://www.legalservicesboard.org.uk/what_we_do/Research/Publications/publications.htm Richard Moorhead, UCLVictoria Hinchly, Cardiff UniversityChristine Parker, Monash UniversityDavid Kerhsaw, LSESoren Holm, Manchester University • r.moorhead@ucl.ac.uk • Centre for Ethics and Law • http:\\lawyerwatch.wordpress.com

  2. Overview • Outline the report and background • Discuss some conceptual questions associated with that work • Discuss how one can “measure” (or better understand) ethics

  3. Aims • “to develop tools which will assist legal services regulators in monitoring the core ethical obligations of legal service providers. The ultimate aim is to develop tools that can be applied across the legal services market.” • Ongoing work….

  4. What flows from the aims…. • a signal that ethics is important. • tracking and insight: not monitoring of individuals or firms • could inform educational and regulatory approaches • help firms/organisations and even individuals improve their practice.

  5. What the report covers… • the range of issues ethical benchmarking might cover; • the range of potential methods currently available; • why a multi-dimensional approach is necessary; • sets out a 3Cs model(character, capacity, context); • recommends a dashboard of tools to do so and approaches to evolving and testing those tools; and, • provides a basis for discussions with stakeholders including a proposed methodology for proceeding further.

  6. Multi-dimensional, Interactive model Qualitative Insight, design, evolution and interaction Quantitative Key trends Shifting Patterns

  7. Background

  8. Define what you mean by ethics….? • ….we define ethical issues (in terms of something ‘trackable’) as arising when • …the public interest in the administration of justice, the client’s interest and the provider’s interests (in profit or survival) are in tension.

  9. One thing that could (should?) be done • Understanding values • Empirical/bottom up • Differences within professional groups • Differences across service providers • [Differences between managers/owners and employees]

  10. Conceptual Models

  11. Ethics How do you measure?

  12. A problem with looking at behaviour

  13. Indicators?

  14. Indicators: the Candidates

  15. Haidt: Social Intuitionist Model

  16. The interactive multidimensional model

  17. The B and 3Cs model Qualitative Insight, design, evolution and interaction I Quantitative Key trends Shifting Patterns

  18. Process map

  19. Designing Ethics Indicators for Legal Services Provision September 2012 http://www.legalservicesboard.org.uk/what_we_do/Research/Publications/publications.htm Richard Moorhead, UCLVictoria Hinchly, Cardiff UniversityChristine Parker, Monash UniversityDavid Kerhsaw, LSESoren Holm, Manchester University • r.moorhead@ucl.ac.uk • Centre for Ethics and Law • http:\\lawyerwatch.wordpress.com

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