Xangati Summer Blockbuster Launching 8/23/11

1. Xangati Summer Blockbuster Launching 8/23/11

2. What’s New • Dramatic enhancements • Xangati Management Dashboard (XMD) Suite (VI and VDI Dashboards) • Free single host tool (re-branding of Xangati for ESX) • Xangati defines 360o Infrastructure Performance Management • Completes the circle with deep insight into storage interactions • Goes deep into the guest [VM] without adding new s/ware agents • Partnership with Teradici • “No-brainer” pricing

3. Agenda • Operational need for vCenter performance management plug-in • Xangati further extends its technology leadership • 3rd major release in 12 months • 360o cross-silo performance management • Displays PCoIP performance in technicolor • Fortifies best free troubleshooting tool on market • Establishes “budget-friendly” price points

4. Why is Performance Management the Hot Issue? • Server virtualization (VI) • “Virtualization first” = “all in” for performance management • Upping the stakes means more than vCenter can provide • Virtual desktop infrastructure (VDI) • “Hosted Virtual Desktops (HVD) is trading a configuration management challenge for a performance challenge.” —Terry Cosgrove, Principal Analyst, Gartner • vCenter is NOT the center of a VDI admins universe

5. Performance Management of VI/VDI Has to Be Cross-Silo VI/VDI Performance is Tied to a Dynamic Shared Infrastructure • Insights have to be from more than just a vCenter vantage point • Comprehensive data center visibility is essential STORAGE END-USER DEVICES NETWORK SERVERS

6. Dynamic Interactions Must Be Visible… …or Else the Performance Ripple Effect Can’t be Tracked 04:55 04:56 04:57 04:58 04:59 05:00

7. Dynamic Interaction Tracking is a “Must Have” • Interactions must be tracked otherwise there is no context for what’s driving resources • Live and historically • Quick surges have to be visible to be understood • Interactions come and go in a blink of an eye • Reports will average out spikes • Storage latencies are missed in the majority of environments • Negative interactions have to be played back in a way the other “silo” can see them • Static relationships/dependencies are a notion of the past • So are products based upon that model

8. “Smoking Gun” Myths & Red-light/Green-light Monitoring MYTH #2 MYTH #1 Alerts point me to the smoking gun There is Asmoking gun REALITY REALITY There are multiple shooters Alerts warn me my performance is “shot” WHAT’S MISSING WHAT’S MISSING Ability to look into the othersilo with their vantage point Interactional context: The equivalent of a “motive”

9. Tracking Interactions in 360o Delivers Context RDP APPS & PROTOCOLS NETWORK SERVERS END USER DEVICES &VDI CLIENTS STORAGE CLOUD VMs

10. Tracking Interactions in 360o Delivers Context RDP APPS & PROTOCOLS NETWORK SERVERS END USER DEVICES &VDI CLIENTS STORAGE CLOUD VMs

11. Xangati Goes As Deep Into Storage as Network RDP APPS & PROTOCOLS NETWORK ESX SERVERS END USER DEVICES &VDI CLIENTS STORAGE CLOUD VMs

12. DEMO

13. Summary of Benefits of New Storage Insights • Removing storage blind spot for VI/VDI admins • Seeing fluctuations not visible with basic products • Latency alerts for other products might never show up • Identifying rapidly which VM is slamming which data store • Sharing vCenter storage info without vCenter login • Saving $$ because Xangati doesn’t charge for storage insights

14. Going Deeper into Guest VM without Adding Agent • Xangati pulls Window Management Interface (WMI) stats • Provides context of what processes are driving resources • Both ad hoc drill-in and linked to DVR recordings • Context coupled with an alert • Server virtualization use case • Poorly coded proprietary application process hanging up CPU • VDI use case • AV slowing bogging down the desktop

15. Going Deeper into Guest VM without Adding Agent Live and Triggered with DVR recordings

16. NETWORK SERVERS END USER DEVICES &VDI CLIENTS STORAGE VMs CLOUD Large Oil and Gas Company Identified Major Architectural Scaling Issue • Challenge • 600 VDI users planning to expand to 2000 • Already have vCOPS • Performance problem sources not being found Major AV Vendor APPS & PROTOCOLS • Xangati Solution • Found major AV architectural issue that would have affected the scale and performance of VDI the infrastructure • Only use vCOPS home page • Use Xangati to drill into vCOPS related alerts

17. Joint Announcement with Teradici • Live and continuous view of PCoIP statistics • Ad hoc and via recordings • End-to-end latency, packet loss etc. • Without having to log surf

18. Seeing Inside the PCoIPProtocol Live and Triggered with DVR recordings

19. Visual Trouble Ticket: End-user Experience Recordings Visual Trouble Tickets™ • Record actual user activity • DVR enables playback/rewind • Great for intermittent problems • Users can submit directly AGENTS

20. New Critical Performance Metrics Added • CPU ready • Memory swap • Memory ballooning

21. Check Xangati Out at VMworld • VMundergroundWuPaaS • Booth #471 • VMworld labs managing View in the cloud • Teradici demo – booth #1013 • Meet Rory Clements, VMware Architect, CB Richard Ellis

22. Summary • vCenter performance mgmt. plug-in has become a MUST HAVE • Shared infrastructure = intermittent hard to find performance issues • There is more than one “smoking gun” • Xangati further extends its technology leadership • 360o cross-silo infrastructure performance management • Goes deep inside storage • Gives deep insight into the guest • Displays PCoIP performance in technicolor • Fortifies best free troubleshooting tool on market • Establishes “no brainer” price points