ISO Initiatives & CSR in the EU

1. LRQA A member of the Lloyd’s Register Group ISO Initiatives & CSR in the EU Deborah Evans Business Manager: Corporate Reporting & Assurance

2. Compulsory : Voluntary • Compulsory CSR: No actual legal requirements but numerous pieces of legislation and regulation associated with its scope. • Voluntary CSR: Performance Ratings and Industry Awards

3. Legislation & Regulation Environment • Integrated pollution control • Various waste directives, including trade effluent • Emission Trading Schemes • Hazardous substances regulations

4. Lafarge Cement External verification of our performance data is not just an important authentication exercise; it also has considerable benefits for the company when communicating with its wider stakeholder group. The stakeholder group has provided positive feedback on the rigorous corroboration system by an independent, qualified body and the continued development of our policies.

5. Legislation & Regulation Social such as • Employment • Equal opportunities • Disability • Child Labour • Working Conditions • H& S

6. Legislation & Regulation Corporate governance • Company Law (Operating and Financial Reviews) • Combined codes such as Higgs, Turnbill, etc

7. ISO STANDARDS • ISO 9001 : Quality • ISO 14001 : Environmental • OHSAS : Health & Safety • Social Responsibility – in development

8. STATUS OF ISO SR STANDARD 26000 The first meeting was primarily focused on discussion and decisions on: • the scope of the future standard • terms of reference for the WG • structure of the WG • target date for publication, etc.

9. BS 8900 - Sustainability Management

10. ‘Standards’ • Global Reporting Initiative • UN Global Compact • Ethical Trading Initiatives • SA 8000 • Investors in People • Sarbanes Oxley

12. Accountability • Commitments – improvements –operational control = Certification • Disclosure – credibility – transparency of practice = Verification

13. What our clients say British Telecommunications (BT) Independent assurance provides evidence to report users that: • the right things are in the report – that all major issues relevant to stakeholders are included • the things in the report are right – that data is reliable and claims are not exaggerated

14. AA 1000 AS Is a generally applicable standard for assessing, attesting to and strengthening the credibility and quality of organisations’ sustainability reporting, and their underlying processes, systems and competencies.

15. ISAE 3000 Is to establish basic principles and essential procedures for, and to provide guidance to, practitioners for the performance of assurance engagements other than audits or reviews of historical financial information.

16. Process 1. IDENTITY AREAS OF CONCERN • External Issues: • Suppliers • Customers • Business Issues: • Financial • Legal compliance • Social • Ethical • Security • Employees • Stakeholder Engagement & Materiality • Here companies need to prioritise their issues: • Financial • Employees • Environment Credibility of data for decision making and achievement of performance 2. ESTABLISH BUSINESS OBJETIVES Risk Management gives Business Assurance • 3. DEVELOP CORPORATE GOVERNANCE FRAMEWORK • i.e. management systems such as: • ISO 9000, 14000 • OHSAS 18001 • BS 7799 • Supply chain management • LRQA verifies the organisation’s capability to deliver on the promises it makes. Independent Verification Attestations Product declaration statements • 4. ACCOUNTABILITY • Feedback to stakeholders • Non-financial reports • Shareholder meetings • Advertising / Marketing material

17. Can corporations “do good” and do well? Yes Compulsory CSR when complied with in totality will do well and be doing good.