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WELCOME TO. ABOUT THE COMPANY. Industry leading national telecommunications products distributor Provider of asset management services, product integration, configuration, custom cabling and installation services

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About the company
ABOUT THE COMPANY

  • Industry leading national telecommunications products distributor

  • Provider of asset management services, product integration, configuration, custom cabling and installation services

  • Serving carriers nationwide including wireline, wireless, cable, broadband and enterprise communications providers

  • Two Sales and Support Call Centers in NC & GA

  • TL9000-V R4.0/R4.0 and ISO 9001:2000 Certified

  • Founded in 1970

  • MWBE Certified – Women Owned

  • #1 ADTRAN SP Distributor from 2003 - 2009


Walker team expansion
WALKER TEAM EXPANSION

  • On August 13th, Walker and Associates, Inc. announced its plans to acquire the non-affiliate operating assets of Windstream Supply LLC, with the effective date of August 21, 2009.

  • The acquisition included the hiring of Windstream Supply’s sales and marketing staff and inventories necessary to support Windstream Supply’s substantial non-affiliate customers.

  • In addition to its existing operations in Welcome, NC and Winston-Salem, NC, Walker has further expanded with the addition of the sales and marketing office in Alpharetta, GA.


Facilities and throughput
FACILITIES AND THROUGHPUT

Facilities

  • Warehouse: 150,000 square feet

  • Integration, cable assembly, and kitting: 26,000 square feet

  • Corporate office: 30,000 square feet

    Processing Run Rates

  • 42,000 orders / year

  • 2,000 active customers

  • 350+ manufacturers

  • 200,000+ SKU’s

  • 36,500 active SKU’s

    (quoted or sold)

  • 4,500 inventoried SKU’s


Information technology
INFORMATION TECHNOLOGY

  • PeopleSoft ERP

  • Oracle 9i Database

  • Electronic Data Interchange (EDI)

  • eBusiness Order Tracking

  • User Friendly Web Fronts

  • In-House Programming / Development


Industry leading manufacturers

3Com

3M

Aastra

ADC Telecommunications

ADTRAN

ADVA Optical

Alloptic

Allworx

AudioCodes

Charles Industries

Chatsworth

Newton

Polycom

Preformed Line Products

Purcell Systems

Sycamore Networks

Symmetricom

Telco Systems

Telect

Tellabs

Tyco Electronics

Westell

INDUSTRY LEADING MANUFACTURERS

  • Corning Cable

  • Edgewater Networks

  • Eltek Valere

  • Emerson Network Power

  • EnerSys

  • Ericsson

  • Exalt

  • EXFO

  • Force10 Networks

  • Fujitsu

  • General Cable


Focus technologies
FOCUS TECHNOLOGIES

  • Broadband Service Delivery

    • via MSAP, DSL, GPON, and WiMAX

  • Voice over Internet Protocol (VoIP)

  • Optical Transport

  • Wireless Backhaul

  • Ethernet and Networking

  • Fiber To The Premises (FTTP)



Walker inside sales by territory
WALKER INSIDE SALESBY TERRITORY



Walker inside sales channel partners
WALKER INSIDE SALESCHANNEL PARTNERS


Industry leading services
INDUSTRY LEADING SERVICES

  • Technical Support

  • Custom Network Deployment Kits

  • Equipment Integration

  • Custom Cable Assemblies

  • Materials Management

  • Asset Management (CAMP)

  • Product Configuration

  • Installation (EF&I)


Service and support
SERVICE AND SUPPORT

  • Professional and knowledgeable full-service support team:

    • Technical Support

    • Regional Account Managers

    • Inside Sales

    • Customer Service

    • Market Development

  • Unique Programs and Promotions

    • Technology Seminars

    • Loyalty Programs

    • Customer Events

    • Emergency Service Level Agreement


Technical support
TECHNICAL SUPPORT

  • First-line support for pre-sales and post-sales product issues

  • Design telecommunications solutions on CPE, rack, central office and network scale

  • Provide bill of materials for integrated and kitted projects

  • Provide elevation drawings and wiring notes on integrated projects

  • Design review participation, on-site support

  • Provide technical assistance and gateway to manufacturer support


Engineering experience
ENGINEERING EXPERIENCE

RODNEY WISE, Engineering Director: 22 years industry experience

  • 13 years with Walker and Associates in Engineering Management

  • 9 years experience in equipment engineering, wireless network engineering and engineering management at Nortel, BellSouth and Voice Stream

    FRED PHILLIPS, Engineer: 19 years industry experience

  • 10 years at Walker and Associates as an Engineer

  • 9 years in installation and operations for a major PBX manufacturer

    THOMAS SMITH, Engineer: 24 years industry experience

  • 14 years at Walker and Associates as an Engineer, as well as a Test and Quality Control Technician

  • 10 years with Western Electric / AT&T

    KEN SMITH, Engineer: 12 years industry experience

  • 1 year at Walker and Associates as an Engineer

  • 7 years optical experience

  • 4 years IPTV and Data Systems experience

    BILL LOWERY, Production Manager: 28 years industry experience

  • 18 years at Walker, he has had a wide range of responsibilities from starting Walker’s Integration operation to Application and Integration Engineering

  • 10 years at Western Electric, responsible for manufacturing and testing digital loop carrier products


Custom network deployment kits
CUSTOM NETWORK DEPLOYMENT KITS

  • One PO

  • Efficient procurement

  • Single shipment

  • Standardized equipment list

  • Easy shipment tracking


Equipment integration services
EQUIPMENT INTEGRATION SERVICES

  • Multi-vendor custom communications solutions

    • Mounted in:

      • Indoor and outdoor equipment enclosures

      • Racks for COE, CPE or COLO applications

      • Multi-bay line-ups

  • Custom and standard cable lengths and connectorization

  • Capacity to assemble, wire and test dozens of integrated bays per week with additional capacity available

    • Cross-trained personnel are available from other departments

    • Multiple shifts can be operational within a short start-up period

Assembled, Wired and Tested

Consistent, Reliable and Efficient


Customized cable assemblies
CUSTOMIZED CABLE ASSEMBLIES

  • Fully customized wiring configurations

  • Customized lengths

  • 25 pair / 32 pair connectors

  • Bantam connectors

  • Coax cable

  • 100% tested

  • RJ conductor cables

  • Rapid production to meet delivery schedules

  • Online Cable Configuration Tool


Material management
MATERIAL MANAGEMENT

  • Logistic Services

  • Inventory Management

  • Consignment Programs

  • Customized Inventory Programs

  • On-Time Delivery


Camp c ustomer a sset m anagement p rogram
CAMP Customer Asset Management Program

  • Warehouse and logistics management of customer-owned inventory at Walker’s facility

  • Basic and advanced configuration loading

  • Customized packaging and labeling

  • Bar-coding and scanning

  • Re-capture of customer field items for redeployment

  • Web-based asset reporting and tracking


Camp customer owned virtual warehouse
CAMP:CUSTOMER OWNED VIRTUAL WAREHOUSE

  • Secured and dedicated warehouse allocation for customer-owned materials within Walker’s distribution facility

  • Customer-owned materials received into inventory system and moved to customer warehouse location

  • Walker warehouse personnel pick material and prepare products for shipment


Camp configuration services
CAMP: CONFIGURATION SERVICES

Basic Configuration

Customer supplies the WAN, LAN, Default Gateway and DNS IP information for Walker to build configurations and load on products

Advanced Configuration

Additional Advanced Routing Protocols (OSPF, BGP, EIGRP) or Voice, Frame-Relay, NAT, VPN, Access-lists or any other type of customer specific requirement is loaded on the product

Equipment

IP PBX, IP Phones, IADs, Business Gateways, Routers, and Switches


Camp custom product labeling
CAMP:CUSTOM PRODUCT LABELING

This option includes affixing “custom” labels to customer product to further enhance management of customer assets once deployed.

Example includes:

  • Barcoded package label

  • Standard package label

  • Barcoded serial number label

  • Custom options also available


Camp barcoding asset tracking reporting
CAMP:BARCODING, ASSET TRACKING, REPORTING

  • Includes Serial Number and/or Custom Label based Tracking functions

  • May be used in conjunction with Custom Labeling Option

  • Custom labels may be scanned for data

    • Displayed on the web portal for tracking and reporting


Camp reconditioning for redeployment
CAMP:RECONDITIONING FOR REDEPLOYMENT

Manage the cycle from De-installation to Redeployment

  • De-Install the CPE equipment

  • Enter return for deployment data on Walker’s eBusiness website

  • Ship to Walker with RA information on label

  • Walker personnel receive, test and repackage CPE equipment

  • Walker personnel store and maintain in customer’s virtual warehouse

  • Upon Order receipt “pick” SKU from Customer Warehouse

  • May be used in FIFO shipping model for all eBusiness orders


WALKER eBUSINESS

WEB-BASED TOOLS

  • Pricing and Availability – 24/7

  • Shipment Status and Tracking

  • Order History and Reporting

  • Invoice History and Analysis

  • Customer Warehouse Inventory View

  • Customer Specific Catalogs

  • Online Ordering

  • Order Approval Option

  • Customer Configuration Files

  • Asset Mgmt Tracking and Reporting

  • Role Base Security

  • Online Reconditioning Requests (future)

  • Online Return Requests (future)

  • Shipping/Handling Calculations (future)

  • Private Label Branding (future)

  • Credit Card Payment Option (future)


Engineer furnish installation
ENGINEER, FURNISH & INSTALLATION

NATIONWIDE CAPABILITIES

  • Trained and certified technicians

  • Large complex projects

  • Engineering packages

  • Multiple vendor custom solutions

  • Outside Plant installations

  • Cabinet retrofitting

  • Process management from site survey through installation


Walker installation services
WALKER INSTALLATION SERVICES

  • Walker's team consists of engineers, project managers, certified installers, and labor partners.

  • Provides first-in-class project management from the site-survey and engineering package through to the final walkthrough.

  • Walker provides Installation Services from the Central Office to the Customer Premise.

  • Installation Services Include:

  • Central Office

  • Total Access 5000 Cabinet/Retrofit

  • De-commissioning / Removal



Example of installation project
EXAMPLE OF INSTALLATION PROJECT

  • Customer was a CSP with service in 13 South Eastern areas, and 2 in the Great Lakes area.

  • Customer developed a Retrofit Project to deliver triple play. Due to resource limitations, the program could not be implemented.

  • Customer’s goal was to utilize the TA 5000 retrofit kit to deliver triple play services.

    • Day 1 - Cutover trailer was brought to site and TA 5000 in trailer was pre-programmed to match customer specifications.

    • Day 2 - Installation Manager tied into customer tie lines and OSP cables and moved all existing circuits into trailer.

    • Day 3 - Old equipment was removed and installation of new equip took place in the existing cabinet.

    • Day 4 - All circuits were moved from the cutover trailer to the new equipment

    • No customer outages occurred during entire procedure.


Summary of walker benefits
SUMMARY OF WALKER BENEFITS

  • Walker and Associates has the right Products and Services to be your Solutions partner for CPE deployment

  • We simplify ordering and redeploying processes

  • We minimize your pre-configured CPE deployment costs

  • We eliminate your need to invest in warehouse space

  • With accurate forecast information we will maintain the inventory for just-in time service turn-up

  • We help you manage your asset through accurate reporting 24/7

  • Walker’s nationwide installation footprint, can provide complete turnkey services for all of your central office needs


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