Top Useful Telemarketing Closing Techniques

1. Top Useful Telemarketing Closing Techniques Is there anything like a perfect sales call? The answer is, no. However, there are certain methods of improving every sales call in order to make a difference. There are some telemarketing closing techniques that every telemarketer needs to know. These closing or final sentences can make or mar the impact the call has on the prospect. Here are some of the tips to make a lasting impression: A little pressure on the prospective buyer won’t hurt. For instance, telemarketers can drop a note into the conversation to remind the prospects that there is limited time before a certain offer ends or before they can make a decision. They can use polite sentences such as - “we really don’t want you to miss this opportunity, so let us know by when can you make a decision on this.” It is very important to practice proper etiquette when ending a telemarketing call. This is crucial for setting the stage for closing the call. Practicing etiquette is very important because it is easy to forget when the telemarketer is making one call after the next. Since every prospect will be a new conversation, it is important to start and end each call in a fresh manner.

2. According to the experts, if telemarketing executives are going into every call with the expectation that the prospect will say a ‘yes’ then it will lead to a positive start and a positive end. So positivity is the key when starting and ending a call. It will also create a good atmosphere around the whole team. When ending the call, it is recommended to suggest at least two potential dates for the meeting. For instance, if the sales agent is working over a large geographical expanse, then it will be a better idea to schedule meetings according to when they will be available in a certain region. Therefore, it makes sense to suggest two or more dates to prospects when closing for a meeting rather than just asking when they will be free. Every reputed telemarketing agency will swear by the fact that telemarketers need to keep the calls short and simple. If by the end they start waffling, it will kill the impact of the call. So they need to keep the conversation friendly, short and as informative as possible. Rushing the close is also a strict no-no in telemarketing. Telemarketers should slow down the pace of the call and try to keep the conversation as engaging as possible. Slowing down the pace doesn’t mean the call gets boring. When the

3. prospect is fully qualified, then the telemarketer should close that meeting. Since telemarketing calls need to be handled with skill, many companies choose to hire an expert team for this. If you also want to hire a telemarketing agency for this job, then make sure you are making the right choice. It is best to shortlist at least two to three agency names and compare them before making a final choice.