egovernment research the making of a success story e learning on the rescue
Download
Skip this Video
Download Presentation
eGovernment research: the making of a success story E -Learning on the rescue

Loading in 2 Seconds...

play fullscreen
1 / 13

eGovernment research: the making of a success story E -Learning on the rescue - PowerPoint PPT Presentation


  • 110 Views
  • Uploaded on

eGovernment research: the making of a success story E -Learning on the rescue. Research Programmes Division ALTEC S.A., Greece. What is common wisdom (elsewhere?...). The Biggest Successes are Often Bred from Failures !

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about ' eGovernment research: the making of a success story E -Learning on the rescue' - cissy


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
egovernment research the making of a success story e learning on the rescue

eGovernment research: the making of a success storyE-Learning on the rescue

Research Programmes Division

ALTEC S.A., Greece

what is common wisdom elsewhere
What is common wisdom (elsewhere?...)
  • The Biggest Successes are Often Bred from Failures!
  • What distinguishes a research project is not its successes, but the way in which it deals with failures.  
  • The central issue is about experimentation, innovation, and taking new risks.
  • Only projects that can deal with failure and still make money can exist in this environment.  
  • What is usual is to face many, many failures and a few extraordinary successes.
reality check
Reality check
  • we are not facing a lack on enabling technologies but
  • we are indeed facing a lack on paradigms to successfully deploy them
  • In this context we turned to capacity building, in order to provide the means for public organizations to develop a set of relevant capacities that will help them adopt our solutions
capacity building
Capacity building…
  • What is different from e-Learning?
    • Or: Is it different from e-Learning?
  • Let’s look at our (ALTEC’s) experiences…
altec s capacity building portal
ALTEC’s capacity building portal
  • We used moodle
    • Why? No cost, much experience out there, good support
  • We selected material from all e-Gov projects that ALTEC participated and organised it in sessions in order to facilitate learning processes
  • Till this point, everything runs like in a conventional e-Learning project!
from e learning to capacity building the case of the ist onestopgov project 1 2
From e-Learning to Capacity Building: The case of the IST OneStopGov project (1/2)
  • What the project is about?
  • Introduction of a life-event model and the corresponding IT solution to address e-Government service needs in the enlarged Europe
from e learning to capacity building the case of the ist onestopgov project 2 2
From e-Learning to Capacity Building: The case of the IST OneStopGov project (2/2)
  • Situation as is:
    • A small team from each Public Administration participates in the project activities
    • Either high-rank officers or temporary employed for the needs of the project
  • Result: after the project ends, no – or limited - intellectual capital remains at the PA side
structure for capacity building on onestopgov service development
Structure for capacity building on OneStopGov service development

12 – 15 working hours per week1 Standard Operating Procedure (SOP) per week

Teaching professionals

1

8

ca. 8 months coaching and training

Start:

OneStopGov

readinessassessment

OneStopGov and e-Gov service Coaching

30 – 40 Standard Operating Procedures

1st F2F*(3 days)

2nd F2F (3 days)

3rd F2F (3 days)

Management and CEOs **

5 – 8 working hours per weekca. 1 Standard Operating Procedure (SOP) per month

Online Reporting & Coaching on Organisational Development

3 – 6 Standard Operating Procedures

1st F2F(1-2 days)

2nd F2F (1-2 days)

3rd F2F (1-2 days)

experiences
Experiences…
  • It is difficult to impose this process on a voluntary base
    • Example: in one project, none of the involved PAs exhibited any interest in communicating the existence of the portal to its employees. The case is typical.
  • Capacity building efforts should be tightly coupled with the dissemination and exploitation activities of all consortium members
  • Reluctance to access and use the portal from the PA sides can unveil much about the real value they get from the research projects
  • We are fully committed in continuing our investments in this direction – it is a one-way for increasing the value of our research within the end users’ communities
pathway to future projects
Pathway to future projects
  • Users should be encouraged to organise themselves into Communities
  • The Communities should be helped to express their needs
  • Technology should be naturally implemented and not part of a head-fake exercise (I have the solution – show me the problem!)
  • The importance of helping the users build their own capacities should become a natural part of all e-Gov projects
two ideas for future projects
Two ideas for future projects
  • Our effort is repository-based (like a repository of best practices for e-Gov etc.)
  • One idea is to research the area of networks of best practice for e-Gov
  • A second idea is for setting up a laboratory for e-democracy that would help organisations (local or regional or central government) to converge into practices that are optimal for application and use in different contexts
follow up
Follow-up
ad