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Sims for soft skills. CPI 494, April 23, 2009 Kurt VanLehn. Your questions (no answers yet). Cultural relativity? 3 different types of negotiation seems too simple. Are there other factors? Mood? XAI how smart is it? What are its capabilities.

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Sims for soft skills

Sims for soft skills

CPI 494, April 23, 2009

Kurt VanLehn


Your questions no answers yet
Your questions (no answers yet)

  • Cultural relativity?

  • 3 different types of negotiation seems too simple. Are there other factors? Mood?

  • XAI how smart is it? What are its capabilities.

  • Can it really teach me something about being human when its not human?

  • How flexible in response to student’s negotiation? Can it respond to novel negotiations?

  • Why choose the doctor scenario?

  • Rewind the sim and play forward


Who is being trained
Who is being trained?

  • Military – Captain

  • Straigtforward

  • Not very emotional; not empathetic

  • Not so got at gestures?


What is the task
What is the task?

  • Negotiation.

  • Laying my cards on the table; getting other’s stiaution; finding a compromise.

  • How to cajole into doing something.


How does the doctor s affect work
How does the Doctor’s affect work?

  • Three meta-states; stances

    • Avoidance

    • Distributed – attacking and trying to win

    • Integrative – compromising & collaborating

  • State

    • Topic resource must be available

    • Danger here vs. elsewhere

    • Patients survive the move


What causes stance transitions
What causes stance transitions

  • Avoidance (trying to get out of negaoting)

    • Believes can can avoid the negotiation

    • Doesn’t agree with Captain’s goals

  • Attacking & wining

    • Believes can’t get out of negotiation

    • Still doesn’t agree with Captain’s goals, logic,

  • Actually negotiating

    • Believes that there is a chance to benefit

    • Trust

    • Shared goals


What does trust dependent on
What does trust dependent on?

  • Credibility – not lying; ability to do what you promise

  • Familarity e.g., polite

  • Solidarity – shared goals


What is a training session comprised of
What is a training session comprised of?

  • Negotiation

    • NL dialogue; speech generator.

    • Not clear what the input modality is – menus?

    • Speech now.

    • Intonation?

  • After action review (AAR)


What tutoring occurs during the task
What tutoring occurs during the task?

  • No rewind

  • NO help

  • No nothing


What tutoring occurs after the task
What tutoring occurs after the task?

  • Rewind

  • Feedback on their log file

    • Some positive (and lots negative)

  • Types of events that need comment

    • Good things

    • Ommissions

    • Commisions


Does this really change the user s beliefs behaviors
Does this really change the user’s beliefs/behaviors?

  • Interrogation of the Doctor is slow way to “discover” a thoery of emotion/negotiation.

  • May not cause a change in the student’s actions.

  • Doesn’t transfer to real world.

  • Apprise student of how delicate situations really are. Sensitization.

  • Could have more gestures instead. Or just a symbol… pop out of the Doctor’s head


What are the 3 subtasks of aar
What are the 3 subtasks of AAR?

  • Assess the student’s performance

    • Walking the logs & looking for ommision & commissions.

    • Hand authored rules; looking at decreases in Doctor’s trust or stance…

    • Annotate the log

  • Select annotations, order them them, plan the session

  • Executes the plan


Looking for deeper diagnosis
Looking for deeper diagnosis?

  • Is there a underlying trait or belief that is causing multiple “errors” in the negotiation?

  • E.g., “half the patients might be insurgents” could cause multipel mistakes



How is planning the aar done
How is planning the AAR done?

  • Priorities?

  • Pre-req relations between tutoring task?

  • Students have not control over what gets taught

  • Not as fancy planning knowledge as Proust & other others.


How is running the aar done
How is running the AAR done?

  • Branchin g offf to the XAI interrogataion session

  • No formal didactic teaching


Why do the authors contrast this to discovery learning
Why do the authors contrast this to discovery learning?

  • When they ask questions of the doctor during AAR, they are trying to discover a theory of emotion and negotiation.

  • Text mentions some tutoring on what questions to ask… but not much said.

  • Not clear what benefits of discovery are here


What is the role of xai why needed
What is the role of XAI? Why needed?

  • Noticed that negotiatiors are see their internal state.

  • Seems like a good applciation of Xai

  • Might be that its too siple


How does xai work
How does XAI work?

  • Processed the logs in RDB.

  • SQL queries on it

  • Reasoingn about cause effecti; which is driven by stuff recored in the RDB.

  • Authored queries in LF (logical form)

    • Translation into SQL

    • Translation into English



Is this whole cool thing overkill would something simpler work well
Is this whole, cool thing overkill? visible?Would something simpler work well?

  • Replace fancy XAI with canned text epxlanations.

  • Students just want to find out what t




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