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Discover the transformative pillars and organizational values driving the National Archives towards an innovative and customer-driven future, guided by a mission of openness and a vision of unparalleled access to government records. Learn valuable lessons on readiness, embracing the past, stakeholder engagement, and more.
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What Makes Good Strategy and Why It Matters for the Future of National Archives David S. Ferriero Archivist of the United States ICA, Abu Dhabi 1 May 2019
Transformation Pillars • One NARA: Working as one agency, not just as component parts • Out in Front: Embracing the primacy of electronic information in all facets of our work and positioning the National Archives to lead accordingly. • An Agency of Leaders: Fostering a culture of leadership, not just a position, but as the way we all conduct our work, regardless of grade or position in the organization. • A Great Place to Work: Making the National Archives a great place to work through trust and empowerment of all of our people, the agency’s most vital resource. • Customer-Driven: Creating structures and processes to allow our staff to more effectively meet the needs of our customers • An Open National Archives: Opening our organizational boundaries to learn from others, both internally and externally
Organizational Values • Collaborate: Create an open, inclusive work environment that is built on respect, communication, integrity, and collaborative teamwork. • Innovate: Encourage creativity and invest in innovation to build our future. • Learn: Pursue excellence through learning and become smarter all the time about what we know and what we do in the service to others.
Mission We drive openness, cultivate public participation, and strengthen our nation’s democracy through public access to high-value government records.
Vision We will be known for cutting-edge access to extraordinary volumes of government information and unprecedented engagement to bring greater meaning to the American experience.
Goals • Make Access Happen • Connect With Customers • Maximize Our Value to the Nation • Build Our Future Through Our People
Lessons Learned • Organizational Readiness • Embrace the Past • Planning as Process vs. Event • Benchmarking and Environmental Scanning • Stakeholder Engagement • Communication • Stretch Goals • Measurements and Defining Success • Celebrating Milestones • Living Document • Sharing Your Experience