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THE REINVENTION JOURNEY HOW DATA IS LEADING THE WAY. Provide self-help and online services and easy payment solutions. By using data in smarter ways, advancing our analytics capability to optimise our case selection and debt collection. 89% of the value of liabilities are paid on time

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THE REINVENTION JOURNEY HOW DATA IS LEADING THE WAY

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The reinvention journey how data is leading the way

THEREINVENTION JOURNEY

HOW DATA IS LEADING THE WAY

Provide self-help and online services and easy payment solutions. By using data in smarter ways, advancing our analytics capability to optimise our case selection and debt collection.

89%

of the value of liabilities are

paid on time

75%

of accounts are paid on time

\

Small businesses are

accountable for over

60%

of total collectable debt

89%

ATO GOALS AND STRATEGIC INTENT

  • Using data in a smarter ways to improve decisions, services and compliance

  • Sharing intelligence and data with tax agencies worldwide to support voluntary compliance and identifying and investigating tax evasion

  • Improving and extending our data matching and our pre-filling services

  • Developing better-targeted services based on an understanding of taxpayers’ needs and behaviours

  • Establishing a holistic view of taxpayer risk to improve our service

  • Supporting our transformation to a digital enterprise while ensuring the integrity and availability of production systems

  • Enhancing our data mining and analytics capabilities to enable the real time identification of potential risk and appropriate responses

Willing and easy participation

GOALS

Professional and productive organisation

75%

Contemporary and tailored service

Purposeful and respectful relationships

60%

OUR DATA ANALYTICS PROCESS

THE DEBT APPLICATION

Operational Data captured for debt prevention and Future Analytics


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