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GAIT 2010 Update

GAIT 2010 Update. CIO Council May 12, 2008. GAIT 2010 RFP Overview. Two RFPs released April 21 Stream 1 – IT Infrastructure Services Stream 2 – Managed Network Services Only qualified vendors received RFPs Stream 1 – IBM, EDS and Northrop Grumman Stream 2 – AT&T, EDS and Northrop Grumman.

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GAIT 2010 Update

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  1. GAIT 2010 Update CIO CouncilMay 12, 2008

  2. GAIT 2010 RFP Overview • Two RFPs released April 21 • Stream 1 – IT Infrastructure Services • Stream 2 – Managed Network Services • Only qualified vendors received RFPs • Stream 1 – IBM, EDS and Northrop Grumman • Stream 2 – AT&T, EDS and Northrop Grumman

  3. RFPs Posted on GTA Website

  4. A Different Kind of Procurement • We are looking for a creative solution • We need to know what the marketplace can do • Engaging in discussions with potential service providers is key • This is the right approach for meeting our goal – getting the best IT solution for Georgia

  5. Key RFP Provisions • Human Resources • Service Level Agreements • Pricing Methodology • ITIL Based Industry Best Practices • Governance Requirements

  6. Business Rationale – Infrastructure • State must reduce its risk • Complex environment cannot run without proper skill sets, governance and funding • State lacks skill sets and funding to create a sustainable, well-managed IT infrastructure • Services view “changes the game” to the state’s benefit – manage more, do less

  7. Business Rationale –Managed Network Services • GTA is a “middle man” between the marketplace and our customers • GTA adds costs but delivers little incremental value • GTA must get out of this business but continue to manage telecom services to agencies

  8. Human Resource Provisions • Infrastructure RFP • Offers of regular, long-term employment to in-scope employees • Managed Network Services RFP • Offers of regular, long-term employment to designated employees • Both RFPs: • Credit for years of service with the state • No wait time for benefits eligibility • Comparable compensation and benefits • Process to prepare employees to work for service provider • Final provisions defined during evaluation, negotiation

  9. Why are HR provisions not more specific? • Each potential service provider will make comparable offers • Agency HR reps will evaluate proposals, take part in negotiations • By not over-defining offers, we know we will get the best opportunities for staff

  10. Next Steps • May: Vendor Q&A, solutions review • June: RFP responses due, walk-throughs • July: Due diligence • August: Amended responses due • September: Negotiations • October: Contract signing Evaluations will involve teams from GTA and agencies

  11. GAIT 2010 is Transformational Change • Service Levels • Measure service provider’s actual performance • State and provider agree to service levels and quality • Pricing Model • Provider sets base charge tied to specific service volumes • Volumes can be increased or decreased • Service Management Organization • Provides disciplined approach to managing service providers • Ensures they deliver to the contract • ITIL Based Processes • Provides a systematic approach to IT service management • Recognized as an international standard

  12. Questions? • Current information always available at www.gta.georgia.gov/transformation • E-mail questions to GAIT2010@gta.ga.gov

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