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Continuity of Operations Tabletop Exercise

Continuity of Operations Tabletop Exercise. (Insert a gency name and/or date). Are we prepared?. Purpose & Ground Rules. COOP Exercise. Exercise Purpose .

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Continuity of Operations Tabletop Exercise

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  1. Continuity of Operations Tabletop Exercise (Insert agency name and/or date) Are we prepared?

  2. Purpose & Ground Rules COOP Exercise

  3. Exercise Purpose • Test the Continuity of Operations (COOP) Plan, our ability to restore & maintain essential functions after a disaster incident, and communicate with staff & customers during & after the incident • Identify gaps that may exist between response actions and the written plan • Lessons learned during the TTX will be used to update the plan

  4. Exercise Basics • A COOP Plan will be available for each participant • A simulated disaster scenario will be introduced, based on realistic events • A facilitator will ask questions to facilitate a discussion on the Continuity of Operations (COOP) Plan • Other emergency issues may be involved during the discussions; however, COOP is the primary focus

  5. Participant Role • Offer expert knowledge, advice, & opinions regarding the COOP Plan, procedures, & protocols in response to the simulated exercise scenario • Listen, support, and play an active role in the discussion with fellow participants • Help identify areas of improvement within the COOP Plan & test our ability to continue to provide essential services during/after a disaster

  6. Exercise Ground Rules • This exercise will be conducted in a stress-free, informal, and friendly environment • Use your expertise to explore gaps or issues that are not addressed/unclear in the COOP Plan • Participate openly & respectfully with others • Critical thinking & problem solving are encouraged • Keep your thoughts & comments to the point • Be considerate of others & time constraints of a TTX • No question is a dumb question… be inquisitive!

  7. Scenario COOP Exercise

  8. Building Fire • It’s 9:30pm, Monday night – you receive a phone call that your primary building has just burned down.

  9. Discussion Questions COOP Exercise

  10. COOP Plan Activation • Who makes the decision to activate the COOP Plan? • Where can you find a copy of your Continuity Plan? • How is your agency prepared to respond to this event?

  11. Communication • How will your management staff communicate information to employees? • Do employees know where to look/go for information and future updates regarding the disaster? • How will your office communicate with the public? • Do customers know how to access functions performed by your agency?

  12. Essential Functions & Personnel • What decisions need to be made about continuing operations the next morning? Who will make each of these decisions? • What agency essential functions must be performed given this disruption? • Who will carry out these functions?

  13. Alternate Facilities • What short or long-term alternate facilities are designated? • Who has the key/access to the alternative facility?

  14. Alternate Operating Capability • What functional equipment or resources are at the alternate facility? • Can you perform your essential functions? • What additional resources might you need to operate? • Do you have backups for technology resources, such as data systems or software applications?

  15. Lines of Succession • The Director, Deputy Director, & Public Information Officer are out of town at a conference. • Who is in charge? Can you contact the Director? • Who has the authority to make decisions? • Purchasing authority? • Planning authority? • Operational authority?

  16. Public Information • Who will coordinate with the media to communicate information about your disaster? This might include: • Information about the incident • Sharing your relocation address • Which services you can still offer, which are on hold • Where to direct inquiries, phone numbers to call, social media, and web page information

  17. Exercise Debrief COOP Exercise

  18. Debrief • Strengths regarding our planning for and ability to continue operations during/after a disaster? • Areas for improvement/gaps? Which problem areas should be deemed highest priority? • Who is responsible for making these changes?

  19. Next Steps • Participant Feedback Forms – please fill out NOW & leave with the facilitator • COOP Plan revisions based on lessons learned today • Leadership approval of updated COOP Plan • Submission of revised COOP Plan to State Division of Emergency Management by June 1, 2014

  20. Thank You! (Your name, email address)

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