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The Concept :

The Concept : . Appeal of shared indicators and criteria for quality …. The Matrix detects reality but also kills illusions . The Matrix leads to self assessment of running QM-Systems. Benchmarking : Who dares wins ! . Matrix framework as a cornerstone for European understanding.

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The Concept :

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  1. The Concept: Appeal ofsharedindicatorsandcriteriaforquality…

  2. The Matrix detectsreality but also killsillusions.

  3. The Matrix leadstoselfassessmentofrunning QM-Systems

  4. Benchmarking: Who dareswins!

  5. Matrix frameworkas a cornerstonefor European understanding

  6. Quality management can be a kind of deregulation and competition

  7. Quality is a construct… and an ambition!

  8. BEST-Quality means to improve social services

  9. BEST-Quality and the UN Convention

  10. BEST-Quality is a tool for upgrading Quality

  11. Perspective: BEST-Quality includes a vision of Quality

  12. Outlook: BEST-Quality gives the invitation to follow the trail to Quality

  13. Outlook: BEST-Quality will certainly create new ideas…

  14. Vision impossible? Is it? The impossibletriangleexists

  15. Outcome needs efforts!

  16. „Vision is the art of seeing things invisible“ (Jonathan Swift) "Benchmarking European standards in Social services Transnationally" Goodbye…

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