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Positioning Yourself for Change

Positioning Yourself for Change. Ten Steps to Success in your Transportation Department. Purpose. The goal for today is that you will leave with a tangible plan to take steps to improve your operation. Key points include: Vision - Focus - Values Plan of Action - Goals - Timelines

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Positioning Yourself for Change

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  1. Positioning Yourself for Change Ten Steps to Success in your Transportation Department Michael Shields, Salem-Keizer School District 24J

  2. Purpose The goal for today is that you will leave with a tangible plan to take steps to improve your operation. Key points include: • Vision - Focus - Values • Plan of Action - Goals - Timelines • Measuring Progress • Developing people Michael Shields, Salem-Keizer School District 24J

  3. Step One • Dream and Imagine • What do you want in your department? • What do you want personally? • What do you want for others? • Think • What is it you want to accomplish? • Where will you start? • Who will join you? • Analyze and examine • What information is provided in historical data? • What trends exist? Financially, materially, personnel, enrollment, buildings, buses, special education Michael Shields, Salem-Keizer School District 24J

  4. Step Two • Ask questions of others in your department and in your district. • Examine your organizational structure. • Create a Vision. • Can you see it in your mind? • Physical assets - New buses or facility, equipment • Personal characteristics - everyone getting along, having fun together, yearning to learn more, etc. • Cast the Vision. • Will others join you in your quest? Michael Shields, Salem-Keizer School District 24J

  5. Step Three • Develop the vision in writing. • Common Values – Establish your Foundation • Develop a vision statement based on common values. • Find ways to brainstorm and identify the most important through some numerical ranking. • Create a five-year action plan. • Take responses gathered in Steps One and Two and categorize and quantify into subject areas. Michael Shields, Salem-Keizer School District 24J

  6. Step Four • Determine who is involved in moving forward. • The more the merrier • Team leaders or facilitators • Training • Trust, small group dynamics, generational differences, personality types • Means and methods to accomplish action plans • Team assignments, road maps, time lines • Begin with the end in mind and work backwards. Michael Shields, Salem-Keizer School District 24J

  7. Step Five • Set the example, model the way, take the lead • Encourage others, provide feedback and recognition • “Give ’em the Pickle,” notes, cards • Challenge the process if it isn’t working. • FTE, Budget (credit/debit), Job descriptions • Communicate, keep folks informed • Projected messages, Dialogue with the Director Michael Shields, Salem-Keizer School District 24J

  8. Step Six • Define your outcomes. • Guide your teams to measure areas that support the vision and mission. • Ensure the first measurements are easy enough to ensure success. • Post your progress on data walls. • Refine policies, develop procedures, and clarify expectations through work instructions. • Know your teams – stay in touch. • Visit the drivers’ room, be in the shop, etc. Michael Shields, Salem-Keizer School District 24J

  9. Step Seven • Planning Cycle • Follow through and follow up. • Partnerships • Union leadership, other departments, get involved • Administrator group, associations • Tough love – be kind, be firm, be friendly • Positive discipline/coaching • Couching, second chances, journaling Michael Shields, Salem-Keizer School District 24J

  10. Step Eight • Take risks to improve. • Babies walking, people skiing, learning to golf or cook, or riding a bicycle… You will fail before you improve. • Focus on the customer with constraints. • Established service levels • Scheduled PMs, ratio of spares dictates trips, number of mechanics per bus, distance between stops • Within resources Michael Shields, Salem-Keizer School District 24J

  11. Step Nine • Hire right • Create a culture. • Relationships, efficiency, effectiveness, respected, professional image, caring attitude, “the best!” • Tell your story. • Leadership means you are not a passenger. • On a long trip you cannot drive the bus by yourself. • Leaders are patient. • Bus plan, fleet software, new property • No excuses Michael Shields, Salem-Keizer School District 24J

  12. Step Ten • Continuous improvement means you are always on a journey and never seem to arrive. • Take time to celebrate. • BBQ THE END………………. Michael Shields, Salem-Keizer School District 24J

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