GALILEO Quick Search: The Answer to the Google Drumbeat?

1. GALILEO Quick Search:The Answer to the Google Drumbeat? GIL Users Group Meeting Macon State College May 18, 2006

2. Presented by Carla Wilson Buss University of Georgia Jessie Copeland Georgia Gwinnett College Library Apryl Price Valdosta State University

3. The Upgrade • Implementation in phases over three years • WebFeat is part of Phase I • Implementation of SFX for all institutions is coming as is • Additional remote access support from EZProxy.

4. How Does This Work? • Initial deployments are reviewed first by the GALILEO Reference Committee • Then a general review in the demo system • For future phases, working groups will come from each GALILEO community • MetaLib will be incorporated for academic libraries

5. What IS WebFeat? • Federated Searching of GALILEO • Allows searching of multiple databases at one time • Gives patrons the default option of “General Topics” • Allows for refining of search by further searching in other categories, i.e., Science and Technology

6. Arts & Humanities Business & Economics Georgia K-12 Medicine & Health News/Facts/ Reference Science & Technology Social Sciences Spanish/Español Quick Search Categories

7. What’s Covered? • Each category has a select set of databases that are searched • Categories vary by “family” of institution • Additional customization is possible • UGA is a “pilot institution” so was approved for more experimentation. For example, only ASP appears in General Topics results

8. Benefits • Patrons do not always recognize what a database contains from the name. Ex: EBSCO • The ability to search in more than one database at time saves time for students • Results are displayed in a timely fashion

9. Searching for Answers • “Only librarians like to search; everyone else likes to find” ~1 • “Federated searching is not for power searching needs.” ~2

10. Drawbacks • Students do not have access to all the databases in a given category and may miss some valuable resources • Is this the best approach? • “Arguments as to whether or not this is the “best” for the user are moot—it doesn’t matter if it’s best if nobody uses it.” ~ 3

11. Methodology • Asked students to search in Academic Search Premier for topics • Next, asked students to repeat searches in Quick Search, using default category, “General Topics” • Directed students to refine search in QS • Discussed which categories were appropriate • Discussed benefits/difficulties

12. What We Asked Students • Brief survey of students and how they do or might use Quick Search • Presented students with four search topics • Global Jihad • Pandemic Precautions • Illegal Immigrant Healthcare • Drilling in the ANWR

13. And the Categories Were… • For Global Jihad • Social Sciences, News/Facts/Reference, and Business & Economics • Pandemic Precautions • Medicine & Health, Science & Technology and Social Sciences • Illegal Immigrant Healthcare • Medicine & Health, Science & Technology, Business & Economics, Social Sciences

14. And the Final Jeopardy Answer… • Drilling in the ANWR • Business & Economics, News, Science & Technology

15. Student Choices • Students do not always seem to think critically about the topics • Students may not always make the correct category choices • Students may not always make the correct category choices in the current “tab” version of GALILEO

16. Student Replies from UGA • “Easy to use” • Most would not go to GALILEO to find books • They understand the concept of searching multiple databases at once • Most would use Quick Search again

17. Georgia Gwinnett CollegeLibrary ~ Who We Are • Georgia Perimeter College • University of Georgia • Medical College of Georgia • Southern Polytechnic State University

18. Survey Results from Students at Georgia Gwinnett College • Almost 100 % of students received the same results in their search of Academic Search Premier. • 1 student received 1 result when searching for “illegal immigrant healthcare” • 1 student only identified 10 results because that is what is displayed on the initial results page

19. Survey Results cont’d • The Quick Search proved more difficult for the students • Out of 8 students, 3 identified the correct number of hits • The other students did not understand the various resources searched and where to see the total results

20. Survey Results cont’d • Questions: • How do I get to ASP? • Is it OK if I get zero results? (students seemed to think they had done something wrong if they got zero results…) • Comments: • Only 1 student had used Quick Search • Most students suggested using different search terms or combining search terms (this is a search strategy that we encourage in instruction) • Only 1 student suggested using the categories

21. Survey Results from Valdosta State University • All 7 students had the same number of hits in Academic Search Premier. • All 7 students had a different number of hits in the GALILEO Quick Search. • In one search the student received the following message, “Lexis Nexis has not been successfully initialized.” • I was unable to replicate any of the search results.

22. Survey Results (VSU) • Observations • All students thought the initial search was simple. • Confusion about how to view all the search results from a particular database. • All the students understood the resources that were searched . • 2 students asked how to limit results to scholarly resources.

23. Professional Concerns • Reference Committee has had discussions with GALILEO Staff • Problems were submitted to GALILEO Staff • GALILEO Staff has tried to respond to most issues* • Notes from “Action Plan for Finalization and Phase I Production Roll-Out” available at www.usg.edu/galileo/about/planning/projects/upgrade/project/ActionPlanfor PhaseICompletion_02

24. Limiting Features • Peer-reviewed option • This has been suppressed due to inconsistent and confusing displays. Peer-reviewed limiter only works to the extent that this limit is defined in target databases. • Full-text limiter • Similar problem. This is available in Search Again and Advanced Search. Working groups may make determinations about its reliability.

25. Database Selection • Questions of what to include in General Topics • Some discussion of including an encyclopedia and not just Academic Search Premier • Particular DBs appear in a particular subject category for any institution that has that DB. General Topics is limited to fewer than 8 DB as suggested by national precedent • Phase II will allow for reconsideration

26. Searching All Resources “I want the ability to use the advanced search to search everything. Otherwise, it’s like owning a sports car and only driving the speed limit.” • Mixed feedback on where to present the All Resources Option • For larger institutions, the response time could be very long, frustrating patrons

27. General Topics • Is General Topics descriptive enough? Will patrons confuse this with All Resources? • Should it be called Multiple Subject Databases? • What about public libraries and K-12?

28. General Topics: GALILEO Staff Responses • “General Topics” was selected after review of production sites as working well for the greatest number of users. • Phase II will allow for greater customization between the types of institutions: academic, public and K-12.

29. Subject Categories • Are patrons aware of additional options beyond General Topics? • The pulldown menu signals more choices • Phase II working groups will further address this issue

30. Sorting Concerns • Results are returned by resource • Re-sorting by relevancy breaks the link • Relevancy ranking does not seem to work • Is removal of duplicates happening?

31. Sorting and GALILEO Staff Response • Sorting by groups is the default of WebFeat • Users can re-sort by relevancy, author, etc. • Different sort orders might lead to longer response times • WebFeat plans to build in a “next set” for the entire first results screen • WebFeat does not de-dupe

32. Sorting and Links • Some concern that sorting “breaks the link” • GALILEO Response: • Re-sorting removes the “next set” button, so users can not go to the next set of results unless they are in the article window • Links in the “Results by Resource” are not active because they results are no longer by resource.

33. GALILEO Homepage Questions… • Are the tabs still necessary? • Blue “I” button needed for more information on databases • Institutional personalization?

34. …And the Replies from GALILEO • The tabs are the only way to access all the DBs in the native interface • WebFeat has some ability to provide information about DBs, but this will be explored further in Phase II • Phase I is intended to provide a basic infrastructure for the consortial implementation. Phase II will allow more customization by communities & institutions.

35. Good news! • “I can’t tell you how excited I am!” • “I just tried the demo. What a timesaver. I love it.” • “We’re excited about the upgrade!” • “The new WebFeat search feature is great. I think students will find this to be user-friendly.”

36. More Student Reactions • Most students would like to see the title as a link • Most had trouble locating the “Find a Database by Name” box • Only one student expanded the fields within the categories

37. Teaching Pointsor what we are emphasizing at GGC • The Quick Search drop down box corresponds to the tabs along the top

38. Teaching Points cont’d • Use of the Advanced Search

39. Teaching Points cont’d • Only the databases provided through GALILEO are being searched* • The full-text limiter may not limit • Able to choose individual databases to search

40. Teaching Points at UGA & VSU • Most of our BI sessions are for specifically tailored assignments, so we’re likely to continue teaching the “standard” GALILEO, but will mention Quick Search.

41. Competition • Google Scholar • Windows Live Academic Search

42. Google Scholar • Easy to use for less experienced researchers. • User-friendly interface. • Results contain peer-reviewed articles, theses, books, researchers web sites, abstracts, and other articles.

43. Google Scholar • Results are organized by their relevance to the query as determined by the full text of the article, the author’s publication history, the publications in which the article appeared and the number of previous citations in scholarly literature. • What is the content of database?

44. Global JihadGoogle Scholar vs. Quick Search • At UGA (only searching ASP) • 40 hits in QS • 320 in GS • From the first ten hits in each • No duplicates • NYT & WSJ from GS

45. Titles from Google Scholar • Two citations for “Bearers of Global Jihad: Immigration and National Security after 9/11”, a report from the Nixon Center • New York Times • Journal of Management Inquiry • Wall Street Journal • Five citations for Middle East Review of International Affairs

46. Titles from Quick Search(Only ASP @ UGA) • Five were full-text • Historian (source did not display in results) • Middle East Policy • Human Events • Middle East Journal • Foreign Affairs • Wall Street Journal • New Republic

47. Windows Live Academic Search • Still in Beta • Material from Computer Science, Electrical Engineering, and Physics • Not sure when content from other disciplines will be available • Provides a journal list • Comes from free and fee-based peer-reviewed journals

48. Windows Live Academic Search • Sort and limit results by author, date, journal, conference, or relevance (default) • Preview pane to view abstracts on results page • Export citations • No advanced search

49. Remember: • This is a test. Had this been an actual finished product, you would have been instructed where to turn….

50. Bibliography • 1. Miller, Todd. “Federated Searching: Put it in its Place”. Library Journal 129 (2004): 32. Accessed GALILEO, LISTA, 04/08/2006 • 2. Fyer, Donna. “Federated Search Engines”. Online 28 (2004): 16-19. Accessed GALILEO, LISTA 04/08/2006