Observing users in the field. Lorrie Faith Cranor September 2009. Why observe users in the field?. Example of Design Failure. BART “Charge-a-Ticket” Machines allow riders to buy BART tickets or add fare takes ATM cards, credit cards, & cash. Example of Design Failure.
Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.
Lorrie Faith Cranor
Iachello, G., Truong, K. N., Abowd, G. D., Hayes, G. R., and Stevens, M. 2006. Prototyping and sampling experience to evaluate ubiquitous computing privacy in the real world. CHI2006.DOI= http://doi.acm.org/10.1145/1124772.1124923