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Spring Conference, Barnsley 2012. Carol Summers. Public Sector Estate, Data Collection. Business and Property Solutions A MEARS Group plc Company. Collaboration through Property. Carol Summers, Managing Director. Government’s Current Agenda. How can we deliver?. Property is a key driver.

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Carol summers

Spring Conference, Barnsley 2012

Carol Summers

Public Sector Estate, Data Collection


Carol summers

Business and Property Solutions

A MEARS Group plc Company


Carol summers

Collaboration through Property

Carol Summers,

Managing Director


Government s current agenda

Government’s Current Agenda


How can we deliver

How can we deliver?


Property is a key driver

Property is a key driver

Effective Estate Management

Work more closely with services

Innovatively look at consolidation/sharing of back-office support services

Co-location of Service

Opportunities to release the most appropriate surplus assets

Lease Breaks

Promote the timeframes to deliver change


The importance of property

The importance of property


Big targets

Big Targets

Simplification

Efficiency Drives

Standardisation

Outsourcing

Shared Services

Co-Location

Agile Working

Partnership Working

Estates Rationalisation

Data


Carol summers

Power of Aggregate Data

  • National View

  • Regional View

  • Department Building

  • Department Building

  • Department Building

  • Department Building

  • Department Building

  • Department Building

  • Local Authority Buildings

  • Local Authority Buildings + NHS + Blue Light

  • District View


Carol summers

Power of Aggregate Data

  • National View

  • Department Building


Work with services

Work with Services

There is an ongoing need to improve services whilst

delivering efficiencies year on year

Review processes

Review contracts

Review systems

Smarter use of technology

Improve communication

Better use of space

Share


New ways of working

New Ways of Working

Agile Working

A mobile, flexible workforce that is location independent

Ability to work anywhere within a building, from home or any location outside an office

Key Benefits

Reduced travelling time

Reduced cost

Increased productivity

Challenges

Culture change

Working protocols

Performance management v line of sight management

Perceived up front cost


New ways of working1

New Ways of Working

Agile working =

Less space requirement =

Spare capacity

Estates Rationalisation

Catalyst to stimulate service improvement and efficiency

  • Estates rationalisation strategy leads to:

    • Surplus accommodation

    • Opportunity to release buildings

    • Potential for revenue savings

    • Potential to realise capital receipts

    • Potential to work with partners to co-locate services


New ways of working2

New Ways of Working

Partnership Working creates an environment and opportunity to:

  • Look at property across the public sector

  • Increase the scale of opportunities for rationalisation and cost saving

  • Encourage collaboration and co-location

  • Improve access to services

  • Promote innovation

But property and service delivery professionals must work together

  • Deliver better services, focused at local needs, more efficiently


Work in partnership

Work in partnership


Current property service delivery

Current Property Service Delivery

Energy Contracts

In House

In House

Police

Energy Contracts

GP

Consortia

Energy Contracts

Ambulance

Private Sector

Partners

Contractor

Frameworks

Contractor

Frameworks

Local

Authority

Private Sector

Partners

In House

Fire

Energy Contracts

Central

Government

Private Sector

Partners

In House

Contractor

Frameworks

Third

Sector

NHS

Energy Contracts

Private Sector

Partners

In House

Energy Contracts


Public sector partnerships

Public sector partnerships

Leadership and Buy In

Local Strategic Property Forum

Creation of a Common Database


Joint early benefits

Joint Early Benefits

Partners

Data

Projects

Local Authority

Project

1

Blue Light Services

Property

Forum

Customer

Data

Property

Data

Contracts

Data

Project

2

Health

Education

Project

3

Central Government

Other local services


Benefits of working together

Benefits of Working Together

  • Through sharing of both front & back office services

  • Creating joint procurement strategies

  • Lowering the operational costs of public estates

  • Realising capital receipts from freed – up property

  • Financial

Improved Customer Service

  • By improving space utilisation

  • Joint investment solutions = larger economies of scale

  • Improving the energy efficiency of buildings

  • Implement energy management strategies

  • Carbon Savings

  • Introduction of flexible working

    • Increased productivity

    • Reduced sickness / absence

    • Lower employee turnover

    • Increased contact time with customer

    • Wider range of working hours

  • Improved Productivity


Delivery options

Delivery Options

Local

Strategic

Property

Forum

Property

And

Services

Outsourcing

Pooled

Property

Management

Service

Strategic joint Venture

For Property Rationalisation

Pooled

Property

Management

Board

Public-Private

Partnership Arrangement

Pooled

Property

Management

Agreement

Local Asset Backed

Regeneration Vehicle

Public Property Company


And it s already happened

… and it’s already happened!

  • 5,097 m²total reduction

  • 13 to 3 offices

  • New office built (financed from saving)

  • £744,000net benefit

  • Sickness/absence reduced significantly

  • 37% less travel at peak times

Developing flexible working options and estates rationalisation

  • Savings on in house staff time

  • Savings by standardisation

  • Better supply chain management

  • Longer term relationships formed

Procurement for construction projects over £1m

  • Improved quality of service

  • Greater accuracy predicting costs/timescales

  • Multiple awards including beacon status for asset management

Outsourcing Property Services


And beyond that

… and beyond that

Keep your data and systems up to date

Further developments:

Linked systems

Single-point dashboards

Agile estates

Improved networks and comms

Investing in systems and technology is good, but of little use if you cant get the best out of them


Where are you

Where are you?

Partnership working

Co-locating

Savings

Rationalising

Reviewing Processes

Sorting Data


Carol summers1

Spring Conference, Barnsley 2012

Carol Summers

Public Sector Estate, Data Collection


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