The Need for Web Services In the Federal Government

1. The Need for Web Services In the Federal Government Kim Johnson Policy Analyst Office of Management and Budget

2. We Live in a Web of Information Interdependency Intra-agency Agency to business Inter- and Intra-governmental Agency to the public

3. Expanded Use of E-Government Is A Presidential Initiative • The Vision: an order of magnitude improvement in the federal government’s value to the citizen; with decisions in minutes or hours, not weeks or months. • E-Government Definition: the use of digital technologies to transform government operations in order to improve effectiveness, efficiency, and service delivery. • The Principles: • Integral component of Five-part President’s Management Agenda • Market-based, Results-oriented, Citizen-Centered • Simplify & Unify

4. The Administration’s Citizen-centered E-strategy Integrates With Web-trends • Individuals:building easy to find one-stop-shops for citizens -- creating single points of easy entry to access high quality government services. • Businesses:reduce burden on businesses through use of Internet protocols and by consolidating myriad redundant reporting requirements. Intergovernmental:make it easier for states to meet reporting requirements, while enabling better performance measurement and results, especially for grants. Internal efficiency and effectiveness:reduce costs for federal government administration by using best practices in areas such as supply chain management and financial management, and knowledge management.

5. Islands of Automation Make it Hard to Get Service ?

6. E-Government Initiatives and Managing Partners Government to Citizen Government to Business Managing Partner GSA DOT Treas HHS SBA DOC Managing Partner GSA TREAS DoEd DOI Labor 1. Federal Asset Sales 2. Online Rulemaking Management 3. Simplified and Unified Tax and Wage Reporting 4. Consolidated Health Informatics (business case) 5. Business Compliance One Stop 6. International Trade Process Streamlining 1. USA Service 2. EZ Tax Filing 3. Online Access for Loans 4. Recreation One Stop 5. Eligibility Assistance Online (GovBenefits) E-Authentication Government to Government Internal Effectiveness and Efficiency Managing Partner SSA HHS FEMA DOI FEMA Managing Partner OPM OPM OPM GSA GSA NARA OPM 1. e-Vital (business case) 2. e-Grants 3. Disaster Assistance and Crisis Response 4. Geospatial Information One Stop 5. Wireless Networks (SAFECOM) 1. e-Training 2. Recruitment One Stop 3. Enterprise HR Integration 4. e-Travel 5. Integrated Acquisition 6. e-Records Management 7. Payroll Processing

7. Services to Citizens Services to Citizens Program Admin Program Admin Compliance Compliance Public Asset Management Public Asset Management Regulated Activity Approval Regulated Activity Approval Marketable Asset Management Marketable Asset Management Consumer Safety Consumer Safety Defense & Nat’l Security Ops Defense & Nat’l Security Ops Environmental Management Environmental Management Diplomacy & Foreign Relations Diplomacy & Foreign Relations Law Enforcement Law Enforcement Disaster Management Disaster Management Legal Legal Domestic Economy Domestic Economy Revenue Collection Revenue Collection Education Education Trade (Import/Export) Trade (Import/Export) Energy Management Energy Management Transportation Transportation Insurance Insurance Workforce Management Workforce Management Public Health Public Health Recreation & National Resources Recreation & National Resources Social Services Social Services R&D & Science R&D & Science Support Delivery of Services Support Delivery of Services Legislative Management Legislative Management Controls and Oversight Controls and Oversight Business Management of Information Business Management of Information Public Affairs Public Affairs IT Management IT Management Internal Risk Management and Mitigation Internal Risk Management and Mitigation Planning and Resource Allocation Planning and Resource Allocation Federal Financial Assistance Federal Financial Assistance Regulatory Management Regulatory Management Internal Operations/Infrastructure Internal Operations/Infrastructure Internal Operations/Infrastructure Inter Inter - - Agency Agency Intra Intra - - Agency Agency Human Resources Financial Management Human Resources Financial Management Human Resources Financial Management Human Resources Financial Management Admin Supply Chain Management Admin Supply Chain Management Admin Supply Chain Management Admin Supply Chain Management The Federal Government is well positioned to take advantage of web services (On average 10 Cabinet Departments and agencies per Line of Business) (On average 21 Cabinet Departments and agencies per Line of Business) (All 24 Cabinet Departments and agencies per Line of Business) Command & Control/Distributed Decision Making

8. Government Workers Will Rely on Shared Data to Do Their Jobs Document Library Partner Web Site Legacy LOB Apps Portal Software, Security/Access/PKI, APIs, OLAP, Advanced Search, KM tools File Shares Enterprise Data Integration Tracking DB Team Web Site 3rd Party Web Sites (e.g., .gov, .org, PTO, EDGAR) Enterprise Apps (ERP, etc) Enterprise Application Integration

9. Some Fundamentals for Our Success in Applying Web Services • Identify common functions, interdependencies, interrelationships, and evaluate barriers to information sharing • Implement in a way that addresses both the opportunities and risks of a “networked” environment • Leverage technologies to achieve benefits of interoperability while protecting societal values of privacy and intellectual property rights, etc.

10. Where is the Federal Government Heading? • Developing a modernization blueprint • Component-based enterprise architecture that addresses the business lines, data, information, and technology necessary to meet our missions. • CIO Council/OMB Analysis identifying internal/external interrelationships and interdependencies at each layer • Within and across departments • Privacy and security are key components of this architecture • Eliminate investments in redundant IT capabilities • Unify and Simplify: Shared investments and process integration to leverage common components in making government citizen centered and driving results • Common business functions • Vertical or horizontal integration needed to perform