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STRATEGIC MANAGEMENT & BUSINESS POLICY 11 TH EDITION

CHAPTER 10 Strategy Implementation: Staffing & Directing. STRATEGIC MANAGEMENT & BUSINESS POLICY 11 TH EDITION. THOMAS L. WHEELEN J. DAVID HUNGER. Staffing & Directing. Staffing –

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STRATEGIC MANAGEMENT & BUSINESS POLICY 11 TH EDITION

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  1. CHAPTER 10 Strategy Implementation: Staffing & Directing STRATEGIC MANAGEMENT & BUSINESS POLICY11TH EDITION THOMAS L. WHEELEN J. DAVID HUNGER

  2. Staffing & Directing Staffing – Hiring new people with new skills; firing people w/ inappropriate skills; training existing employees to learn new skills

  3. Staffing & Directing • Staffing follows strategy – • Training & Development • Higher productivity • Reduction in waste • Overall cost savings

  4. Staffing & Directing • Staffing follows strategy – • Matching manager to strategy • Executive type • Dynamic industry expert • Analytical portfolio manager • Cautions profit planner

  5. Staffing & Directing • Staffing follows strategy – • Matching manager to strategy • Turnaround specialist • Professional liquidator

  6. Staffing & Directing • Selection & Management Development – • Executive Succession • Insiders • Outsiders

  7. Staffing & Directing • Selection & Management Development – • Identifying Abilities and Potential • Performance appraisal system • Assessment centers • Job rotation

  8. Staffing & Directing • Problems in Retrenchment– • Downsizing • Eliminate unnecessary work • Contract out work for cost savings • Plan for long-run efficiencies • Communicate reasons for action • Invest in remaining employees • Develop value-added jobs

  9. Staffing & Directing

  10. Staffing & Directing • Managing Corporate Culture– • Assessing Strategy – Culture Compatibility • Compatible with current culture? • Cultural flexibility • Organizational change possible • Commitment to strategy implementation

  11. Staffing & Directing • Managing Diverse Cultures– • Integration • Assimilation • Separation • Deculturation

  12. Staffing & Directing

  13. Action Plan Example

  14. Staffing & Directing • Management By Objectives – • Establish objectives • Setting individual objectives • Action plan • Periodic performance review

  15. Staffing & Directing • Total Quality Management (TQM) – • Less variable quality • Less variable response in processes • Greater flexibility • Lower cost

  16. Staffing & Directing • Total Quality Management (TQM) – • Intense focus on customer satisfaction • Internal as well as external customers • Accurate measurement • continuous improvement • Trust and teamwork

  17. Staffing & Directing • International considerations in Leading – • Power distance (PD) • Uncertainty avoidance (UA) • Individualism-collectivism (I-C) • Masculinity-femininity (M-F) • Long-term orientation (LT)

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