Welcome to hosted voip
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Welcome to Hosted VoIP. Eric Thomas Founder & CEO, FreedomVOICE Systems. Creators of Freedom IQ Hosted VoIP PBX. Over twelve years experience as a leading provider of business telephony. Booth #634 www.FreedomIQ.com. Four “Why”s for VoIP.

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Welcome to Hosted VoIP

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Welcome to hosted voip

Welcome toHosted VoIP

  • Eric Thomas

  • Founder & CEO, FreedomVOICE Systems.

  • Creators of FreedomIQ Hosted VoIP PBX.

  • Over twelve years experience as a

  • leading provider of business telephony.

    • Booth #634

    • www.FreedomIQ.com


Four why s for voip

Four “Why”s for VoIP

  • VoIP saves businesses money with inexpensive call charges.

  • VoIP lets businesses use the broadband already in their office to handle both voice and data.

  • VoIP call quality has had years of refinement, and is now reliable for business application.

  • VoIP provides an ideal solution for the growing trend towards dispersed workforces / telecommuting.


Voip not why which

VoIP: Not “Why”… “Which”

The question is no longer, “Why VoIP?”

Instead, businesses must ask:

“Which VoIP?”

Self Managed Premises VoIP

VS.

3rd Party Hosted VoIP


Customer type

Customer Type

Hosted

Small

Large

Hosted

Virtual

In one Building


Limitations of premises voip

Limitations of Premises VoIP

4 Good Reasons Why Premises VoIP

Is Not the Best VoIP Solution Available

  • Implementation involves high startup costs for equipment, complex

    system configuration and wiring, and a jarring all-at-once transition.

  • System Maintenance requires extra in-house staffing or expensive

    3rd party service contracts. ($200-300+ / hr.)

  • Disaster Recovery is the buyer’s responsibility. Total interruption of

    service at all locations may occur in the event of hardware burnout,

    malicious network attacks, power grid failure, or natural disasters.

  • Service Upgrades are not automatically integrated into service.

    Improvements such as new value-added features, reporting

    capabilities, or custom solutions are left to the buyer’s expense.


1 implementation

#1: Implementation

“Implementation involves high startup costs for equipment, complex

system configuration and wiring, and a jarring all-at-once transition.”

The Hosted VoIP Solution:

  • The initial investment is limited to the purchase and installation of

    phones. No need for an expensive PBX switch.

  • Phones come pre-configured or “plug-and-play”. Once connected to

    broadband, they are live in minutes without any complex wiring.

  • If desired, hosted solutions can be implemented over multiple

    stages. (e.g. office by office or department by department)


2 system maintenance

#2: System Maintenance

“System Maintenance requires extra in-house staffing or expensive

3rd party service contracts. ($200-300+ / hr.)”

The Hosted VoIP Solution:

  • There is no major on-site hardware that requires replacement or

    repair. Responsible maintenance and business continuity are the

    duty of the hosted service provider.

  • Any troubleshooting or firmware repairs are serviced from remote

    by the hosted service provider’s experienced technicians.**

    **Be warned, a few hosted VoIP providers require the purchase of long-term service

    contracts in order to assist you in this manner.


3 disaster recovery

#3: Disaster Recovery

“Disaster Recovery is the user’s responsibility. Total interruption of

service at all locations may occur in the event of hardware burnout,

malicious network attacks, power grid failure, or natural disasters.”

The Hosted VoIP Solution:

  • The hosted service provider is responsible for ensuring continued service integrity, network security, and redundant hardware failover.

  • To protect their service-critical equipment, hosted service providers

    typically “co-locate” servers in climate-controlled facilities. These

    sites are typically designed to weather natural disasters and have

    on-site backup power generators.


4 service upgrades

#4: Service Upgrades

“Service Upgrades are not automatically integrated into the system.

Improvements such as new value-added features, reporting capabilities,

or custom solutions are left to the buyer’s expense.”

The Hosted VoIP Solution:

  • Hosted service providers must continually improve offerings in order

    to remain competitive. Partnering with such a provider means always

    having access to cutting edge features and reports.

  • Hosted service providers are often able to develop and implement

    highly-customized solutions to meet very specific needs.


Ex cruise adventure travel

Ex: Cruise Adventure Travel

  • Cruise Adventure Travel, Inc.

    • www.cruiseadventuretravel.com

    • Central office and staff located in Florida.

    • Over 50 travel agents working from remote offices.

  • Specific Needs

    • Productivity Awareness: Are remote agents following up with leads?

    • Gradual Transition: Agents at varying levels of transition readiness.

    • Easy Implementation: Minimize startup costs and equipment load.

  • With Hosted VoIP…

    • Web-based tools and reports provide easy-to-read productivity metrics.

    • When ready, travel agents able to easily switch from PSTN to hosted VoIP.

    • Paid a fraction of the cost to get started vs. a premises-based solution.

    • “100% Virtual” – lack of premises equipment has allowed all employees to

      work from a SOHO.


Hosted voip recap

Hosted VoIP Recap

Hosted VoIP Delivers with:

  • No large investment on equipment.

  • No expensive maintenance contracts.

  • Gradual or immediate implementation.

  • Plug-and-play phone configuration.

  • Disaster Recovery / Prevention.

  • Automatically updated with latest features.

  • Availability of custom solutions.


Choosing a provider

Choosing A Provider:

Is your

phone call quality

as good or better

than PSTN?


Thank you for your time

Thank You for Your Time

Thank You!

Hosted VoIP PBX

Booth #634

www.FreedomIQ.com


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