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Effective communication. Presented by Jacquelyn Thorp Kinworthy, SPHR-CA. Objectives. What are your objectives for today?. COMMUNICATION STYLES.

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Effective communication

Effective communication

Presented by

Jacquelyn Thorp Kinworthy, SPHR-CA


Objectives
Objectives

  • What are your objectives for today?



Learning to value and understand that we all have preferred COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication creates understanding, support and acceptance which is critical to organization success.


Assessments

ASSESSMENTS COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication


Please stand up if you have your highest score in c conscientious

Please stand up if you have your highest score in COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication “C”ConscientiouS


Please stand up if you have your highest score in d direct dominant

Please stand up if you have your highest score in COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication “D”Direct & dominant


Please stand up if you have your highest score in i interactive influencing

Please stand up if you have your highest score in COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication “I”INTERACTIVE & INFLUENCING


Please stand up if you have your highest score in s supportive steady

Please stand up if you have your highest score in COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication “s”Supportive & steady


American population
American Population COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication

C

D

I

S


How the numbers add up
How the Numbers Add Up COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication


Unique patterns
Unique Patterns COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication

The way in which a person’s four dimensions combine creates how a person behaves.


Chart your numbers
Chart YOUR Numbers COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication

34

26

28

12


So how do you like to learn

So how do you like to learn? COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication


Strengths are extensions of our natural behavior
Strengths are extensions COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication of our natural behavior.

S

I

D

C


Where do we get into trouble? COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication


Strengths
Strengths COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication

  • Dominance, Direct and DecisiveD's are strong-willed, strong-minded people who like accepting challenges, taking action, and getting immediate results.

  • Influence and Interactive

  • I's are optimistic, outgoing "people people" who like participating on teams, sharing ideas, energizing and entertaining others.

Conscientiousness and CorrectC's are sticklers for quality who like planning ahead, employing systematic approaches, and checking and re-checking for accuracy.

Supportive, Steady and Service S's are helpful people who like working behind the scenes, performing in consistent and predictable ways, and being good listeners.


The golden rule
The Golden Rule COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication

Treat

others as

you

want to be treated.


The platinum rule
The Platinum Rule COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication

Treat Others As They Want to Be Treated.


The communication process
The Communication Process COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication


Communication channels
Communication Channels COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication

Low channel richness

High channel richness

Email/Texting


Each picture portrays a different emotion. COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication

Try to identify them.

1

Neutral

2

Surprise

3

Happy

4

Fear

5

Sad

6

Angry


Identifying other styles
Identifying Other Styles COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication


Identifying other styles1
Identifying Other Styles COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication


Communicating with
Communicating With… COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication


Advisor counselor one who is merciful isdc
ADVISOR/COUNSELOR/One Who Is Merciful ISDC COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication


Advocate agent one who makes peace sicd
ADVOCATE/AGENT/One Who Makes Peace SICD COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication


Assessor reviewer one who reveals value cids
ASSESSOR/REVIEWER/One Who Reveals Value CIDS COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication


Attainer achiever one who perseveres dsic
ATTAINER/ACHIEVER/One Who Perseveres DSIC COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication


Chancellor judge one who upholds truth dics
CHANCELLOR/JUDGE/One Who Upholds Truth DICS COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication


Communicator persuader one who promotes i
COMMUNICATOR/PERSUADER/One Who Promotes I COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication


Influencer advancer one who inspires disc
INFLUENCER/ADVANCER/One Who Inspires DISC COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication


Peacemaker diplomat one who is faithful scid
PEACEMAKER/DIPLOMAT/One Who Is Faithful SCID COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication


Mediator synthesizer one who brings together cisd
MEDIATOR/SYNTHESIZER/One Who Brings Together CISD COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication


Persuader convincer one who influences idsc
PERSUADER/CONVINCER/One Who Influences IDSC COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication


Establisher visionary one who demands d
ESTABLISHER/VISIONARY/One Who Demands D COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication


Lucille ball and desi arnaz
Lucille Ball and Desi Arnaz COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication

I S

DI


We need all four communication styles on a team to make it effective.This combination is what makes us strong.


Group exercise care and feeding
Group Exercise – Care and Feeding effective.

  • Move into the area of your preferred behavior.


Take aways

Take effective.aways

Please write down your primary

“take away” from this section.


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