Effective communication
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Effective communication. Presented by Jacquelyn Thorp Kinworthy, SPHR-CA. Objectives. What are your objectives for today?. COMMUNICATION STYLES.

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Effective communication

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Effective communication

Effective communication

Presented by

Jacquelyn Thorp Kinworthy, SPHR-CA


Objectives

Objectives

  • What are your objectives for today?


Effective communication

COMMUNICATION STYLES


Effective communication

Learning to value and understand that we all have preferred COMMUNICATION styles makes working together more productive, more effective and more fun! It improves communication creates understanding, support and acceptance which is critical to organization success.


Assessments

ASSESSMENTS


Please stand up if you have your highest score in c conscientious

Please stand up if you have your highest score in “C”ConscientiouS


Please stand up if you have your highest score in d direct dominant

Please stand up if you have your highest score in “D”Direct & dominant


Please stand up if you have your highest score in i interactive influencing

Please stand up if you have your highest score in “I”INTERACTIVE & INFLUENCING


Please stand up if you have your highest score in s supportive steady

Please stand up if you have your highest score in “s”Supportive & steady


American population

American Population

C

D

I

S


How the numbers add up

How the Numbers Add Up


Unique patterns

Unique Patterns

The way in which a person’s four dimensions combine creates how a person behaves.


Chart your numbers

Chart YOUR Numbers

34

26

28

12


So how do you like to learn

So how do you like to learn?


Strengths are extensions of our natural behavior

Strengths are extensions of our natural behavior.

S

I

D

C


Effective communication

Where do we get into trouble?


Strengths

Strengths

  • Dominance, Direct and DecisiveD's are strong-willed, strong-minded people who like accepting challenges, taking action, and getting immediate results.

  • Influence and Interactive

  • I's are optimistic, outgoing "people people" who like participating on teams, sharing ideas, energizing and entertaining others.

Conscientiousness and CorrectC's are sticklers for quality who like planning ahead, employing systematic approaches, and checking and re-checking for accuracy.

Supportive, Steady and Service S's are helpful people who like working behind the scenes, performing in consistent and predictable ways, and being good listeners.


The golden rule

The Golden Rule

Treat

others as

you

want to be treated.


The platinum rule

The Platinum Rule

Treat Others As They Want to Be Treated.


The communication process

The Communication Process


Communication channels

Communication Channels

Low channel richness

High channel richness

Email/Texting


Effective communication

Each picture portrays a different emotion.

Try to identify them.

1

Neutral

2

Surprise

3

Happy

4

Fear

5

Sad

6

Angry


Identifying other styles

Identifying Other Styles


Identifying other styles1

Identifying Other Styles


Communicating with

Communicating With…


Advisor counselor one who is merciful isdc

ADVISOR/COUNSELOR/One Who Is Merciful ISDC


Advocate agent one who makes peace sicd

ADVOCATE/AGENT/One Who Makes Peace SICD


Assessor reviewer one who reveals value cids

ASSESSOR/REVIEWER/One Who Reveals Value CIDS


Attainer achiever one who perseveres dsic

ATTAINER/ACHIEVER/One Who Perseveres DSIC


Chancellor judge one who upholds truth dics

CHANCELLOR/JUDGE/One Who Upholds Truth DICS


Communicator persuader one who promotes i

COMMUNICATOR/PERSUADER/One Who Promotes I


Influencer advancer one who inspires disc

INFLUENCER/ADVANCER/One Who Inspires DISC


Peacemaker diplomat one who is faithful scid

PEACEMAKER/DIPLOMAT/One Who Is Faithful SCID


Mediator synthesizer one who brings together cisd

MEDIATOR/SYNTHESIZER/One Who Brings Together CISD


Persuader convincer one who influences idsc

PERSUADER/CONVINCER/One Who Influences IDSC


Establisher visionary one who demands d

ESTABLISHER/VISIONARY/One Who Demands D


Lucille ball and desi arnaz

Lucille Ball and Desi Arnaz

I S

DI


Effective communication

We need all four communication styles on a team to make it effective.This combination is what makes us strong.


Group exercise care and feeding

Group Exercise – Care and Feeding

  • Move into the area of your preferred behavior.


Take aways

Take aways

Please write down your primary

“take away” from this section.


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