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ASTD Keynote on Open Leadership

Keynote presentation by Charlene Li at the ASTD Conference, in Chicago, IL, May 18, 2010. Looks at how training and organizational development will be impacted by social technologies, and the need for open leadership.

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ASTD Keynote on Open Leadership

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  1. 1 Open Leadership How Social Technology Can Transform The Way You Lead Charlene Li Altimeter Group May 18, 2010 Follow me on Twitter @charleneli #astd10

  2. © 2010 Altimeter Group

  3. 3 © 2010 Altimeter Group

  4. 4 Open Leadership Having the confidence and humility to give up the need to be in control, while inspiring commitment from people to accomplish goals © 2010 Altimeter Group

  5. A culture of sharing © 2010 Altimeter Group

  6. 6 Engagement enhances learning Curating Producing Commenting Sharing Watching © 2010 Altimeter Group

  7. 7 How training changes with openness Support & practice Curriculum Delivery • Peer-based • “Un-training” • Distributed • Asynchronous • Observable • Accountable © 2010 Altimeter Group

  8. 8 Four goals define your open strategy Dialog Learn Support Innovate © 2010 Altimeter Group

  9. 9 Identify opportunities in real time Focus groups Ethno- graphics Monitoring Tools Open Learning Real-time analytics Customer surveys Employee surveys Listening communities © 2010 Altimeter Group

  10. 10 © 2010 Altimeter Group

  11. 11 Dell innovates across the organization Use new listening platforms, identify in-house and external experts, and know and influence key people © 2010 Altimeter Group

  12. 12 Best Buy’s First Social Media Experts Steve Bendt& Gary Koelling © 2010 Altimeter Group

  13. Barry Judge CMO of Best Buy © 2010 Altimeter Group

  14. 14 “I was so relieved when it was over— it was just two sentences to get started.” © 2010 Altimeter Group

  15. 15 © 2010 Altimeter Group

  16. 16 #1 Align openness with strategic goals Examine your 2010 training and development goals Pick one where open and social can have an impact © 2010 Altimeter Group

  17. 17 #2 Find and develop your open leaders Cautious Tester Realist Optimist Collaborative Worried Skeptic Transparent Evangelist Independent Pessimist Optimist © 2010 Altimeter Group

  18. 18 #3 Embrace failure © 2010 Altimeter Group

  19. 19 Create Sandbox Covenants © 2010 Altimeter Group

  20. 20 20 Thank you Charlene Li charlene@altimetergroup.com charleneli.com/blog Twitter: charleneli For slides, send an email to slides@altimetergroup.com For more information & to buy the book visit open-leadership.com © 2010 Altimeter Group

  21. 21 About Us Altimeter Group is a strategy consulting firm that provides companies with a pragmatic approach to disruptive technologies. We have four areas of focus: Leadership and Management, Customer Strategy, Enterprise Strategy, and Innovation and Design. Visit us at http://www.altimetergroup.com or contact info@altimetergroup.com. © 2010 Altimeter Group

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