READING THE TELLS. Non-Verbal Communications That Speaks Volumes By Jerry Balistreri, M.S., M.Ed. ASTD Certified Trainer. Non-Verbal Communication Professional Uses. Are you good at “reading” people? When you are in a meeting can you tell who may be bored and wants to leave?
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READING THE TELLS
Non-Verbal Communications That Speaks Volumes
Jerry Balistreri, M.S., M.Ed.
ASTD Certified Trainer
Develop skills in reading non-verbal “tells”. (what to look for and what it means)
Understand the limbic system and its role in non-verbal communication.
Dispel the myth of “fight or flight”.
Identifying the most “honest” part of the body.
Know how to detect deception.